My scripts run smooth and paying with…
My scripts run smooth and paying with USDT is easy. Had a little downtime right after setup, but it works fine for my side projects now.
About Surfercloud
Data updated- Website
- surfercloud.com
- Category
- Electronics & Technology
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 100% (5/5)
Do you own Surfercloud? Claim this profile for free and start replying to reviews.
About this business
Catch the wave of efficiency and cost savings with SurferCloud's cloud servers.
Written by the business, not verified by us.Is Surfercloud legit?
Surfercloud (surfercloud.com) has a 2.3 out of 5 rating on OK.one, based on 8 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 63% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
very bad service for uptime
very bad service for uptime, several crashes, laggy as hell and doesnt even boot in sometimes. Dogshit service
Reply from Surfercloud2025-06-09
We’re truly sorry your experience with us was less than great. We’d love a chance to make it right—if you’re open to it, our complaint manager Sarah is ready to help. Reach her directly: [email protected] | WhatsApp +852 4607 0308 | Telegram @Cloudservicesarah Thanks for giving us a shot to improve.
it seems to be a scam
Reply from Surfercloud2025-04-18
Hi Nguyễn Ngọc Hải Thank you for your feedback. We're sorry to hear about your concerns and would like to assure you that SurferCloud is a legitimate and customer-focused company. We take all reviews seriously and would love the opportunity to better understand what led to your experience. Please feel free to contact our support team so we can look into your case and resolve any issues you may have encountered. Your trust means a lot to us, and we are here to help. Best regards, SurferCloud Team
This is totally scam
This is totally scam. Do not buy, they will stealth your credit card number.
Reply from Surfercloud2025-01-20
Hello Nam Dinh, thank you for your feedback; it is very important to us. Recently, some users have maliciously stolen others' bank card information to make purchases on our platform. We have implemented corresponding risk control measures to prevent this, but we are unable to identify all affected accounts. Please provide us with the last 4 digits of your card that was fraudulently charged, and we will block the fraudster’s account on our platform. We will also ensure that your card cannot be recharged, and the amount you were charged will be refunded. If you have any further questions, you can contact our online customer service through our official website.
My debit card have been scammed with 10…
My debit card have been scammed with 10 unauthorised transactions from Surfercould and I've never been their customer or use any of their services.
Reply from Surfercloud2024-11-27
Credit card fraud is an issue with the card issuer or terminal and has no relation to the service platform. It is possible that someone obtained your credit card information and used it to register and purchase a VPS. You should contact your credit card provider to file a dispute and deactivate your card. SurferCloud neither has the ability nor the intent to access or use your credit card information. We kindly remind everyone to protect their personal credit card information and avoid sharing it with others. Please provide us with the last 4 digits of your card that was fraudulently charged, and we will block the fraudster’s account on our platform. We will also ensure that your card cannot be recharged, and the amount you were charged will be refunded. https://www.surfercloud.com/blog/notice-on-credit-debit-card-fraud-prevention-and-account-security-measures 關於信用卡/借記卡盜刷預防和賬戶安全措施的公告
The customer service is full marks.
Because I also have to pay with usdt, I was a little worried when I saw the previous comments, but the Black Friday price was really good,so I bought it with the idea of trying it. At first, because the quota in Singapore was used up, I paid and couldn't activate it successfully. However, after contacting customer service, the customer service team Mark Liu immediately accompanied me to find out the problem and solve it. I just started using it so I can't comment on the stability. The customer service part is full marks thought.
This company is a real scammer
hello friends Unfortunately, I found them through the link of Google ads regarding the purchase of a vps server. After receiving the amount of money in the form of Tether on the Tron network, I received its address for your information. They did not create any server. Be aware that they steal your money, your time, and your nerves. The summary of the conversations with the support given below: telegram:@surfercloudskye ****************************************************** *************** "Skye, hi. This is Skye from Surfercloud Skye, [9/14/2024 5:04 AM] What can I do for you? skye Dear sorry for waiting, your suggestions are valuable to us. We will apply money for your long time waiting Ali Firooz Hi Skye I am very happy to see a response from your company. I want you to activate the service I have purchased for me. I have a group of clients to whom I provide VPN service. If I can get high speed port from you I will be your customer. skye I see Skye, [9/14/2024 12:43 PM] Can u pls show me the problems u meet skye So that I can solve it accurately skye U mean that u have bought servers but u can't use right Ali Firooz, [9/14/2024 3:27 PM] Hi Ali Firooz I bought a vps plus from the main page of your site, I paid in usdt, unfortunately, after the payment, there is a failure message in the payment, the imambulg data is in your account, please create a new service. your wallet: TUQMFmfnUugwwGssbABoKM86AFWZ1c2etU hash: 0673639aee9af66753dedd1f7ae4ef1085cc524dd7c15396e7c3db553a6d9e78 skye U paid through this address?ITUQMFmfnUugwwGssbABoKM86AFWZ1c2etU Ali Firooz No my wallet address is TFP4fXjsQJaja9t657rZRniCNykfe6G2R5.it belongs to an exchange skye Can u show me the screenshots Ali Firooz, [9/14/2024 3:35 PM] What do you want screenshots of? skye The failure message of the payment Ali Firooz After confirming the blockchain network, the page that displayed the address of the wallet opened a pop-up asking you not to close this page until the server is created, and there was a button on it that you have a problem. Unfortunately, I didn't take a photo, but after a minute I didn't see any reaction and I clicked on the button and was redirected to the ticket page. Ali Firooz These explanations were already in the ticket, how does this questioning and getting repeated explanations really help you? skye I see, I will check for you Ali Firooz Really, I don't know what kind of group you are and what your goal is. Really, if you want to waste 12 hours for each client just to get 3 dollars, you will certainly not have a place in the market. It's true that $3 is not really worth all the time and checking and questioning. Anyway, that's it, and it's just me paying for my curiosity. skye I will compensate you 5 dollars now first. I will let you know after checking the specific problems encountered in the payment. Do you think it's okay? skye Sorry for waiting so long Ali Firooz OK, deposit to this TVnyW7Wu6xB2kHvPp2ZXUzkLcD1UZ2DKu2 skye Sorry I can only deposit to your Surfercloud account Ali Firooz OK, please activate the service, if you can't, let me know, more than this, this conversation is really funny" ****************************************************** ****************** end of conversation ≠======================= Last update November 27 =========================== Hello You look at the purchase date. (September 13) Now you will respond in a few months. I will tell you customers that there is no call or follow-up from them.
Reply from Surfercloud2024-11-27
You should write a fair review. When an issue occurred with your purchase, our account manager assisted you in resolving it and even provided complimentary credit as a gesture of goodwill to address the initial inconvenience caused by the unsuccessful purchase.
surfercloud lightserver is cheap and…
surfercloud lightserver is cheap and can used to be as tiktok vps. So many data centres, such as Longkong, Taipei, Manila, Tokyo, Seoul, Jakarta, Dubai, Lagos, Singapore, London, Los Angeles, Sao Paulo, Ho Chi Minh City, Bangkok, and Mumbai.
Breeze Hosting
LightNode
Evoxt
UltaHost
ScalaHosting
JetHost
Servitro LTD
Rabisu