I call for a change of address and got…
I call for a change of address and got no were with no help i was put hold for 10min.then the phone hang up
Surge Mastercard® (surgecardinfo.com) has a 4.7 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
I call for a change of address and got no were with no help i was put hold for 10min.then the phone hang up
Good card to get on track with credit. Once there, however, discontinue use immediately! Miscellaneous monthly charges to increase balance. Inability to make online payments when Surge feels maximum online payments exceeded. Thus forcing unnecessary customer service interaction. No credit limit increases after making on time and multiple payments within grace period above and beyond minimum due. Keep to maintain available credit and for true emergencies. Otherwise, DO NOT USE...EVER!!! This company is truly unprofessional! After denying my repeated attempts to pay online an amount over 7 times greater than amount due well before due date, with no notice apparently after seeing my above review they debited amount from my account. Agan with no notice! Money I may have already reallocated potentially causing irreparable damage to my checking account balance. When you think it can get no worse, it can and does!
Excellent service and communication made my call fast and successful.
The representative listened to my concerns about this transaction. As I do not remember authorizing this transaction. As I explained, my Stash investment accounts come directly from my bank account and are not charged to any credit cards.
The lady I talked to her was very nice and helpful. She resolved my issue with the late payment charge which was applied to my account and explained their policy and the reason to avoid the future charges.
Great opportunity to better your credit with ease
easy to get a hold of ppl on line easy to understand n great c.c
I was lied to, regarding reversal.....and an expected call back for the reconciliation. Never received a call back and never received a 30 dollar reversal which was promised.
My representative was amazing! He listened to my issues and resolved them promptly & professionally!
Great customer service thank you so much for helping me build my credit
The customer service agent was very kind, and understanding towards my credit card concerns. She was professional and knowledgeable with how to resolve the few concerns that I had.
Very helpful customer service representative!
Obtaining the card was easy and customer service support has been great with answering any questions I have about my account.
Great customer service. The representative was informative, prompt, and polite.
The agent was very helpful with my transaction. Very happy with the service provided.
Customer service is beyond words that can be expressed.
204 reviews matching