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Electronics & Technology

Swappa

200 reviews

4.9200 reviews
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About Swappa

Data updated
Website
swappa.com
Category
Electronics & Technology
Location
United States · Kansas City
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
40% (2/5)
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Is Swappa legit?

Swappa (swappa.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 40% of negative reviews. Last updated 2026-08-10.

What people say

W
WillH · 1 review · Experienced 2026-07-27 ·

Been coming here for a decade

Been coming here for a decade to buy and sell electronics. It has always been straightforward and easy.

A
Ashley Santos · 1 review · Experienced 2026-07-19 ·

Love how easy and secure everything was…

Love how easy and secure everything was to sell. I had been struggling with selling this phone everywhere else and on this site the verification process is so easy and fast and I was able to sell the phone in less than a day. The only thing I wish could change would be the conversation aspect with the buyer as it’s hard to get timing/responses quickly. Will definitely be selling any/all electronics on this site from here on out.

E
Elizabeth L. · 1 review · Verified · Experienced 2026-07-26 ·

Process was great

A
Apcon llc · 8 reviews · Verified · Experienced 2026-07-19 ·

Every purchase I have made is as…

Every purchase I have made is as described and I am satisfied.

J
John · 1 review · Experienced 2026-07-27 ·

Great way to get a mint used phone.

Easy to use search, competitive prices, quick shipment, smooth process that was clear and easy to follow. Would use Swappa again for a future phone.

M
Mandy Ballge · 1 review · Experienced 2026-07-27 ·

Phone was new as descripbed

A
Allison Guitard · 3 reviews · Verified · Experienced 2026-07-20 ·

Swappa is great for buying used…

Swappa is great for buying used electronics.

T
Tiffany · 1 review · Verified · Experienced 2026-07-20 ·

5 star Swappa experience

I have ordered from Swappa several times and the order is always handled easily, quick and professional. I recommend them often.

R
Ramon · 1 review · Verified · Experienced 2026-07-20 ·

Bought a couple of phones

Bought a couple of phones, and sold one. Getting it done on Swappa, gives you the confidence knowing you going to get a quality item.

斯瓦帕风扇

这是我第三次通过 Swappa 购买,我非常满意。这不是一个漫长的过程,最长的部分是我浏览产品并做出决定。一旦我决定购买既简单又容易。价格也很好,我查过另一个网站,Swapa的价格更好。

J
Jody W. · 1 review · Verified · Experienced 2026-07-25 ·

A decade of Swappa purchases

We've bought 6 phones over the past 10 years using Swappa. I don't recall ever having a problem with any of the purchases.

M
Michael J. · 1 review · Verified · Experienced 2026-07-25 ·

I found what I needed

I found what I needed, bought it with confidence, and received it in good time.

T
Thomas D. · 1 review · Verified · Experienced 2026-07-26 ·

Swappa assisted when needed - Thank you.

I have made two purchases in the past 6 months - 1 Pixel phone and 1 iPad. The iPad purchase went beautifully - item condition exceeded expectation and activated effortlessly with my carrier. The Pixel was in great condition but could not be activated even though seller advertised as unlocked. Seller refused issuing refund for return but Swappa staff assessed situation and advised seller that item was NOT as advertised and facilitated the refund/return. Great service by Swappa. For that reason I highly recommend the service.

J
John R · 3 reviews · Verified · Experienced 2026-07-19 ·

Mint iphone as advertised

easy to find what I wanted. phone was exactly as advertisied. i liked the certification to add confidence to the transaction.

J
Joshua Briefman · 5 reviews · Verified · Experienced 2026-07-25 ·

Smooth purchase, fast shipping, great devices

K
Krishna · 3 reviews · Experienced 2026-07-19 ·

It is very expensive and not worth the cost

The fees are so high, and it's no longer the platform it once was. both the buyer and seller are being charged with so much fees just for a simple sale

H
Herbana · 1 review · Verified · Experienced 2026-07-12 ·

Have purchased several phones through…

Have purchased several phones through Swappa and its been uniformly awesome. Transactions, phones, sellers and selection have been positive.

N
Nicole S. · 1 review · Verified · Experienced 2026-07-26 ·

So easy to use price was perfect…

So easy to use price was perfect shipping was fast we were kept updated everything came in as expected

H
Helmut F. · 2 reviews · Verified · Experienced 2026-07-19 ·

Speedy Delivery

Speedy Delivery. Exactly as described.

j
johnny e. · 1 review · Verified · Experienced 2026-07-17 ·

Several offerings to chose from

Several offerings to chose from, straight forward process.