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Electronics & Technology

Swappa

200 reviews

4.9200 reviews
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About Swappa

Data updated
Website
swappa.com
Category
Electronics & Technology
Location
United States · Kansas City
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
40% (2/5)
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Is Swappa legit?

Swappa (swappa.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 40% of negative reviews. Last updated 2026-08-10.

What people say

M
Morgan K. · 1 review · Verified · Experienced 2026-07-22 ·

Swappa provided careful checks through…

Swappa provided careful checks through the purchase process to make my purchase safe, without it being a burden. Delivery was quick and I received exactly what was advertised.

H
Hamilton Allport · 2 reviews · Verified · Experienced 2026-07-14 ·

Smooth

Smooth, easy, transparent. As usual.

T
Timbo · 2 reviews · Experienced 2026-07-19 ·

I trust Swappa more than other…

I trust Swappa more than other e-commerce sites. Upfront costs and net profit.

C
CJ · 1 review · Experienced 2026-07-16 ·

Swappa vetting of sellers and device…

Swappa vetting of sellers and device gives confidence in buying used electronics online. Thankfully, I have not had to use any of their guarantees as I have had very positive experiences buying a MacBook and an iPhone through Swappa.

L
Leon Clinton · 3 reviews · Verified · Experienced 2026-07-23 ·

Very smooth transaction experience!

G
Gabe Good · 2 reviews · Verified · Experienced 2026-07-15 ·

Accurate description & excellent price…

Accurate description & excellent price value. Great system for assuring that sellers are reputable.

M
Mark B. · 1 review · Verified · Experienced 2026-07-21 ·

Another great experience on Swappa

I've made numerous purchases and sales through Swappa. Each time, the experience with the platform and the end buyers has been great. I'd highly recommend Swappa for mobile phone and laptop purchases.

M
Mychal · 6 reviews · Experienced 2026-07-21 ·

First time buyer

First time buyer in this site and I couldn't be happier with my purchase. It have me confidence in buying knowing that all of the items have independently verified and if there are any issues you can request a refund. I feel very good ordering from Swappa again.

D
Declan JONES · 1 review · Experienced 2026-07-21 ·

Swappa keeps me going on my side…

Swappa keeps me going on my side business.

D
Dianne McCann · 1 review · Experienced 2026-07-21 ·

Great experience

Great experience. Swappa made it easy to pick up a new-to-me smartphone for a good price.

S
Seth B. · 1 review · Verified · Experienced 2026-07-15 ·

Excellent website

Excellent website, wish I knew about it sooner

G
Glen C. · 3 reviews · Verified · Experienced 2026-07-22 ·

Swappa provides mediation for sales…

Swappa provides mediation for sales when necessary. Swappa does quick quality control on listings and the photos of listings, which is very useful compared to other listing services. I have sold three devices on Swappa successfully, and bought six. Once, a buyer was actually a fraudster, and Swappa caught it before I shipped the item, so that was good. Another time, a seller sent me a dead phone, and Swappa enforced the return and refund immediately. Both cases would have been left me with no help, had I used Craigslist. Both cases would have taken longer with some more hassle, had I used eBay or OfferUp.

S
S Gann · 2 reviews · Verified · Experienced 2026-07-21 ·

Complete only when recieved!

I liked how the purchase was not complete until I recieved the item and was able to check and see if it worked (Mac mini 2018).

J
John H. · 2 reviews · Verified · Experienced 2026-07-22 ·

You can trust these folks. Always great.

I bought over 30 phones off these folks, they never let me down. Phones are always better than the listing. I won't buy off anyone else. Thank you.

V
Vic · 2 reviews · Experienced 2026-07-19 ·

Fast delivery and execellent condition of phone

Fast delivery, excellent condition, just as the seller listed. I'm loving my phone. Very reliable seller...Thanks

M
Marilyn · 2 reviews · Verified · Experienced 2026-07-20 ·

Went smoothly

Ordering was smooth and received my phone quickly.

J
Jennifer C. · 1 review · Verified · Experienced 2026-07-14 ·

Moto G Play 2021

Everything was quick and easy.

D
David Eiri · 5 reviews · Verified · Experienced 2026-07-21 ·

I have purchased used Apple equipment…

I have purchased used Apple equipment through Swappa three times and each experience has been perfect. Price and delivery have been no problems.

P
Peter Boynton · 10 reviews · Experienced 2026-06-11 ·

Sale of T-Mobile Google Pixel 8 phone…

I sold a T-Mobile Google Pixel 8 phone for a reasonable price withijn a couple of weeks of listing it. All went smoothly.

R
Rafi C. · 3 reviews · Verified · Experienced 2026-07-14 ·

Give Swappa a try

My first Swappa experience, worked out very well.