The service interface is clear
The service interface is clear, the up- and downloads are quick, and I have had no trouble sharing files as per the specification.
About Sync.com
Data updated- Website
- sync.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 0% (0/6)
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About this business
Store, share and access your files from everywhere with Sync.
Written by the business, not verified by us.Is Sync.com legit?
Sync.com (sync.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the online platform for being simple to navigate, highly secure, and exceptionally effective for sharing and backing up important files across multiple devices. People often highlight that the service works reliably in the background, offering total peace of mind, strong data protection, and smooth daily collaboration for various teams. However, some customers also noted several frustrating issues with the desktop app and overall system performance. Specifically, these users mentioned unexpected application freezing, slow processing speeds, or occasional syncing problems that sometimes disrupted their busy workflow.
Auto-generated from all reviews of this business. For reference only.What people say
Sync handles all my huge powerpoints
Sync is easy to use and since I speak and teach with long, data-intensive powerpoint presentations, it has been a god-send!
Fast. Reliable. Professional.
Reliable, professional, and just works I've been using Sync.com for a while now, and it's become a tool I genuinely rely on. The platform is easy and intuitive, with almost no learning curve, and it works well for sharing content with clients and collaborators. One thing I appreciate that doesn't get talked about enough: it rarely gets blocked by firewalls, which has been a real advantage when working with clients in certain fields where access can be restricted. The mobile app is solid too, so I can share files on the go without any hassle. It also just looks professional, which matters when you're putting it in front of clients. Highly recommend it.
I have been using Sync for over a year…
I have been using Sync for over a year now, maybe two. I started and only used it for a small bit. Finally I realized I needed a safe, central place to store my files and backups, so I purchased more data space. Now I feel good about knowing my important files are all in one place, on the cloud, and safe.
Sync has been a God send
Sync has been a God send. Having the ability to Sync my files seamlessly across multiple platforms and access them either web when I am away from my primary device or on my machines through the Sync app has been invaluable. Having the ability to create shared folders for work and small groups is also great. Some ask my this and not Google Docs or Dropbox, aren't they al the same. My answer is no. Try Sync.
Best overall and safe for my data
Excellent product!
Excellent product! I have been using Sync for quite a number of yeras now and it has never let me down, always proving to be a reliable back-up option for all the documents I want to store.
Sync has always been consistent
Sync has always been consistent, secure, and easy to use. My go to for all sensitive files.
Sync works perfect with Mac and PC …
Sync works perfect with Mac and PC even Cellphone with the APP. Easy to share files, safe and fast. Great experience user friendly.
Good luck deleting your Sync.com account
I signed up for sync.com and after a bit of use I decided it wasn't for me. I wanted to delete my account. When I went into Settings I looked for a Delete account button. Where would it be? Maybe account and security? No of course not. I had to go to the billing tab even though I didn't have a subscription. Then I had to click Manage subscription. After that I had to click a tile displaying my subscription. Then cancel subscription. Then I had to fill out a mandatory form on some weird third party website with all 3 questions required. After that time waster I clicked Cancel account. Finally. Just kidding it gave me a popup saying "Are you 100% sure?". If I've clicked so many buttons to get here I 100% want to cancel my sub. After another button I finally deleted my account. The usability of the app wasn't great either. It was terribly slow (just using the UI, uploading very small files). The android app doesn't let you upload folders or move files into a folder. I couldn't even select files properly. They either didn't get marked or unselected themselves. The app is very unpolished. Considering this service was created in 2011 I was expecting it to do bare minimum features. Extremely disappointing and almost predatory in my opinion.
website simple easy
website simple easy. fast response when downloading.
I love the Sync product specifically…
I love the Sync product specifically because I can use it on all my devices, the data is encrypted and the fact that my data stays in Canada.
Trusted File Storage for Medical Practices
I’ve used Sync.com for over 8 years and have had an excellent experience. My company relies on it for secure, reliable access to medical reports and sensitive documentation. The platform is easy to use, and the mobile app makes accessing files even more convenient while on the go. We recommend Sync to everyone!
Very simple and hassle-free to use.
Does exactly what you need
Does exactly what you need, and works cross platcorm!
The tech help team is great.
Worst File Sharing Service Ever
I used to be a customer before, once upon a time, about 10 years ago. I left then for the exact same reason as now, I was hoping the service had improved since then but alas no....... Do not try to use this for business or operational use. The interface is terrible, the syncing is terrible. I had files that did not update for over 2 weeks across multiple devices. There were files moved and deleted on Device 1 in the beginning of May, still showing on device 2 and 3 over 2 weeks later. Moved / deleted the files again from Dev 3 and they finally deleted on device 2 When files did sync it was extremely slow. Of course no phone support for Pro level, even though paid, and their interface is still terrible. And of course no refunds after 30 days, even if their product doesn't perform as expected. I have since finally deleted all my files from their service and cancelled my account. If you need a robust, fast, file sharing service between devices for business or operational use.. this is NOT it.
User for many years…
Have been using Sync.com for many years now across Windows, Linux (via Browser), and Android. It's great!
Sync is our main cloud server
Sync is our main cloud server. We use it on Windows and Android, syncs files seamlessly between the devices. If I had to find a problem, a minor one is that on Android a text file can be edited and saved but it does not go to the server, effectively only allowing edits on Windows devices.
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