System76 proudly engineers and manufactures premium Linux computers and keyboards at our factory in Denver, Colorado. Our user-driven products, alongside Pop!_OS, give creators, makers, and builders the means to bring forth the future.
Written by the business, not verified by us.System76 (system76.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 83% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 89% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-07.
Reviewers overwhelmingly had a great experience with this company. Customers praise the high-performance hardware and dependable systems that consistently meet their daily computing needs. Buyers frequently highlight the exceptional build quality and the extensive selection of reliable components available. People appreciate the knowledgeable staff and responsive customer service team that provide detailed assistance. However, some customers also noted issues with minor hardware defects or missing components upon delivery. A few people experienced slow shipping times or difficulties with customer support responsiveness when resolving problems. Others mentioned that certain keyboard layouts or minor software features felt less intuitive and required extra adjustments.
Auto-generated from all reviews of this business. For reference only.Hello! Thank you for the feedback. We do not have an open ticket with your email or order, but we are happy to respond if you have questions. Feel free to reach out: https://system76.com/contact/
Good ordering, actually had it in stock unlike the framework lol, the lemur pro is excellent and super lightweight, the bag was really dope, thanks
We're happy to hear that! We appreciate the feedback about the Lemur Pro and backpack!
When I filled out the address on line, after I closed out of the Checkout, for some reason it changed the address from E 80th to W 80th. I had issues with UPS but I was eventually able to fix it. Outside of that, everything else went smoothly
Hello! Sorry to hear you had issues with UPS! We don't use AI on the site, but we will look into any potential autocorrect or address validation options. We hope you enjoy your purchase!
Thank you for the feedback!
Working Andrew has been a pleasure. I've had to fix the keyboard and screen on a 5-year old Lemur and the process was efficient and easy.
Great to hear! We try to make the support process as smooth as possible. That's awesome that you were able to experience that! Thank you for sharing!
Stetson Snead was super helpful with answering all my questions I sent him technical information. He knew exactly what I was talking about and configured a system that seems to be working beyond my expectation very happy with the product.
That's awesome! We hope you love your computer for years to come! Thank you for supporting us!
Extraordinary engineering firm that fully understands their mission and does it very well. Their product offerings are quite broad and meet the needs of just about any use case. Their technical support staff and document repository are both excellent.
Thank you for your kind comments and feedback! We appreciate your support!
So far really enjoying the machine. I did choose to go with Fedora so the set up took a bit of time, but it's working well.
Thank you for the feedback! We hope you love your computer for years to come!
As described. Fast shipping. Fast, modern computer. Happy new Linux user.
Awesome! Glad to hear it! Welcome to Linux!
I love this computer! COSMIC is an amazing Desktop! The RGB keyboard is fantastic!
So happy to hear that you love the computer, COSMIC and the keyboard! Your enthusiasm helps fuel our passion to keep creating. Thank you for being part of our community!
Excellent experience as always. I wish my darp5 could have hung on forever, but delighted to have my new Pangolin Pro in record time! Special thanks to Stetson and the sales team for their courtesy in matching the sales price!
That's great news! You'll love your Pangolin Pro for years to come! Thank you for sharing your experience! We're happy to have you in our community!
Great help for laptop repair from the staff at the System 76 office located at 4240 Carson St #101, Denver, CO 80239. Updates provided so that I could track the repair.
We're happy to hear you had a great repair experience! Thank you for being a customer!
As a long time Pop_OS user I have wanted to give their hardware a try as well. When it was time to get a new laptop I was pleased to find that they had a model that suited my needs, so I placed the order. Despite shipping to Canada it arrived in a week. Build quality of the laptop is excellent and so far it meets or exceeds expectations. If you're looking for a premium machine and are willing to pay for it then you should consider System76.
Wonderful! Thank you for the feedback. We're happy you gave the hardware a try! Thank you for being part of the community!
Everything it's ok, just I'm a bit disappointed with the quality of the case and the keyboard. I expected them to be of better quality considering the price I paid.
Thank you for the feedback! We're always improving our products with every generation. Thank you for giving us a try!
This System 76 Thelio Mira Elite was the second System 76 machine I've purchased direct from this company. Both times were seamless experiences. Let me talk about quality and longevity. The first one I bought in 2013, and it's still going strong--a laptop. This time, because I am now completely moved to Linux, I purchased my desktop, and both are quality builds with absolutely no glitches, and when a 2013 System 76 laptop winds up having to run a lot of peripherals and heavy software because it winds up being the _only_ machine running and not only upgrades to the latest Pop!_OS without a hitch, but does the whole job set and work flow, that tells you what kind of machines System 76 builds--flawless, long-lasting, and solid. This new desktop, the Thelio Mira Elite? Absolutely quiet and doesn't even blink at running DaVinci Resolve Studio. Multitasking poweruser here who is super-impressed with System 76 builds and with Pop!_OS. Cosmic Desktop has a few issues because it's still in beta, but a couple of quick commands in the Terminal fixes the problems in seconds. Enjoy. These machines are, IMO, the very best made.
Thank you for this awesome review! We appreciate the feedback and we're so glad to hear your laptop is still going strong after all these years! Have fun putting Thelio Mira to the test! We're happy to have you in our community and appreciate your support!
I've bought an Oryx Pro in 2021. I mainly did so because I wanted a repairable system that would last long. When it arrived the top of the screen was already loose. Clearly the laptop was simply rebranded since there was still some glue residue of the old logo. But whatever - it was repairable, so I could live with that. Now, five years later, one of the fans was starting to rattle. I looked into the repair PDF I had stored and it described how to replace the fans, and that I could order them directly from support. That just felt good. However after contacting support I realized I had made a mistake in doing business with System76, because they said that this part is not available any longer, and since they wouldn't give me any part specs or model number they implied that there would be no aftermarket for it either. I asked. That means that any device you buy from System76 won't be repairable any longer after just 5 years. It's just a scam if you ask me and there's better products on the market if you don't mind the planned obsolescence. Edit: Added two points for giving me a proper part number for aftermarket.
Hello! Your case has been reviewed and it looks like an error was made with not providing the part number. Your ticket should be updated with a part number now. We apologize for the inconvenience. We hope having the part number helps make your experience better.
The unpacking experience was alright. I expected a little more from it. There aren't enough key caps either. The lighting doesn't really illuminate the keys well. The keyboard itself is very expensive. I got lucky and saved a couple of dollars off the price. I do love the sound the keys make when they bottom out. I submitted a review here shorts/FydlX82USwI. I did eventually set it to white, but it's unclear. Whether it gets any brighter, even with the saturation and brightness up.
Hello! Thank you for providing feedback about the Launch Keyboard! The link provided with the review was not complete so we are unable to view it. We appreciate you sharing your preferences about the illumination and the sound of the keys/switches. We hope you enjoy your Launch for many years!
I have 2 system 76 laptops. One of the chargers died and I contacted them for a replacement.. They told me to find one myself, they did not send a link to an aftermarket charger or anything,.. just said "here are the specs, good luck" ! After spending nearly $3k on their hardware, I expected more from a reportedly high end computer provider.
Hello! Thank you for the feedback! When a component is discontinued, we do our best to provide the part number but we can't vet every 3rd party supplier of chargers and batteries so we do not actively send links to unknown 3rd party sources. We will keep this in mind and see if there is a better process we can implement. Thank you for your support.
I recently had to send my laptop back in for repair, and Thomas was extremely helpful to assist me with my issue all the way through, they received my LemurPro on Monday and managed to get my laptop back up and running by performing a fresh install of FedoraWorkStation44 he preceded to tell me that the primary issue was my LemurPro’s USBC charger which originally came with my laptop only charged my laptop up to 10% support tested it on their end, and told me that my LemurPro’s charger had died and they sent me a link to amazon, for which I could purchase the same exact charger for less than what System76 was celling it for. I ultimately ended up buying the charger from System76 directly since my hands are so used to and accustomed to the feel and texture of the charger overall though, i really appreciate there rapid turnaround times
Awesome feedback, thank you for sharing your experience with support! We're happy to have you in our community!
My new desktop with Pop!_OS 24.04 LTS initial setup was not a problem. But within the first 2 weeks I ran into multiple issues with the Cosmic desktop. Once the fan revved up and stayed revved upon login. I power-cycled the desktop and it would not reboot fully; it hung on (initramfs). I had to run fsck to reboot it. Another time PyCharm hung while navigating settings menu and I could not kill it via the System Monitor. I closed all other apps and tried to restart via the start/restart dialog box. Again, the system failed to boot completely and hung on (initramfs). I like the appearance and normal responsiveness of the Cosmic desktop. But I'm now wondering if it should have stayed in Beta a while longer. I'm considering switching to a new desktop environment. Customer service did not get me up and running when I was stuck on the first problem, though they responded fairly promptly to my ticket and my results from applying their suggestions.
We appreciate the feedback about your Thelio and Pop!_OS 24.04. We're sorry you've experienced some issues recently and it looks like Andrew in support is working hard to get you to a resolution as soon as possible. Thank you for being a valued customer!
102 reviews matching
