Tad AI (tad.ai) has a 3.4 out of 5 rating on OK.one, based on 35 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 34% give 1 star; The business has replied to 100% of negative reviews. Last updated 2026-10-24.
RevWarning: Charged $288 auto-renewal with no option to cancel in dashboardiew:
Avoid this service unless you want to be trapped in an auto-renewal loop. We signed up over a year ago, never used the platform again, and were hit with an unexpected $288 charge last month. Our account showed zero usage for over 12 months, yet our credit card company backed Tad AI due to automatic renewal fine print.
To make matters worse, when we logged in to cancel, there was no cancellation option anywhere in the account settings. We had to delete our payment method entirely and send a message through their "Contact Us" form just to request a cancellation. Absolute nightmare for consumer transparency.
Reply from Tad AI2026-10-19
Hi there, sorry for the experience you encountered. We will follow up your feedback about our service. And to better resolve this problem. Could you please reach out to us at [email protected] for more help? We will try our best to help you.
Wish you all the best,
The result of the use of this platform has been amazing
The result of the use of this platform has been amazing. Easy lo use even for mi with no experience on it. Thanks and when I need it I will join again. Solange
Reply from Tad AI2026-10-12
Hi there, thank you for your satisfaction with our service. Your positive feedback gives us greater confidence. Thank you for your support!
Wish you all the best,
I am just a music hobbyist play a little on piano and guitar and to my shock Tad AI makes it so easy to make music so beautiful I even resurrected old original song compositions and Tad AI made them so upbeat. People should realize there is a revolution going on in the music industry.
Reply from Tad AI2026-09-24
Hi there, thank you for your satisfaction with our service. Your positive feedback gives us greater confidence. Thank you for your support!
Wish you all the best,
The support was excellent and the refund was done in exactly 5 days. Thanks
Reply from Tad AI2026-09-23
Hi there, thank you for your satisfaction with our service. Your positive feedback gives us greater confidence. Thank you for your support!
Wish you all the best,
Hi there, thank you for your satisfaction with our service. Your positive feedback gives us greater confidence. Thank you for your support!
Wish you all the best,
I do not like the fact that: The two major issues I have is that some of the songs, it length is left on AUTO will run for 7 minutes or more. The other issue is that I have tried to limit the length to a given amount of time. 3 to 3.5 generally. Sometimes the song gets cut off before it is complete. What can I do to ensure 1. A song will not go 6,7,8 minutes and 2. What can I do to not have a song get cut off before it is complete. I would really like to know the answers because have a song created and burning 20 credits for an unusable product is just wasteful and costly. I have sent this email to Tad AI and received no response. I am very disappointed in that. I would give TAD AI a ZERO in response to customer contacts
Reply from Tad AI2026-09-16
Hi there, sorry for the experience you encountered. We will follow up your feedback about our service. And to better resolve this problem. Could you please reach out to us at [email protected] for more help? We will try our best to help you.
Wish you all the best,
Tad ai creates the music you want it to make. I had a tech. issue, which they solved sucessfully. Communication with tech support was really good.
Reply from Tad AI2026-09-04
Hi there, thank you for your satisfaction with our service. Your positive feedback gives us greater confidence. Thank you for your support!
Wish you all the best,
Music generation resulted in a much better composition than was possible using Suno. And when needed customer support for a copyright during the trial period, they provided a prompt reply and agreed to the request.
Reply from Tad AI2026-08-27
Hi there, thank you for your satisfaction with our service. Your positive feedback gives us greater confidence. Thank you for your support!
Wish you all the best,
Speed of response to my queries. Also, Tad did not try to blame me for the problem I encountered and acknowleged the problem was theirs. They reimbursed some of my credits used (although not all of them.) Overall my dealings with Tad were pleasant and met with honesty.
Reply from Tad AI2026-08-25
Hi there, thank you for your satisfaction with our service. Your positive feedback gives us greater confidence. Thank you for your support!
Wish you all the best,
Ai Music generation hidden costs. Lack of history. Lack of transparency.
Please explain me why platform custom AI Music generation options lacks tracks count settings for the generation count output? By default for Ted X model it generates 2x tracks and option to change it is not provided for the customers. As I'm not sure is it documented feature or feature which is silently used so customer credits consumes 2x faster, please share and link your portal (should publicly be available) detailed Credit Usage Policy, Terms Of Use, Terms Of Service. Also please explain why in Usage History not mentioned delivered/generated result name (file/image/video/music) for which credits deducted?
Why music tracks generated with different length - sometimes 2x 3x times longer than set in generation options?
Please help to find option to export my detailed Usage History in pdf or send me detailed report which includes all details explained before. (DateTime/Model/Result-generated -file name/credits deducted/type-music-video-image/standard-custom/file count/model tokens used-llm tokens consumed for the generation).
Text under Create button "This generation costs 20 credits" - does not make any sense as has no value to the customer and are producing two tracks by default for Ted X model but 1x track only expected and should be delivered for customer(me) while not stated otherwise by service-platform providers correct?
More value would have as example - "Current (type) of generation will produce (X) tracks count using (Model X) for 40 credits(20 credits for each track)."
If I have not asked more than 1x track than I think and I'm sure and I believe that second track generated for FREE and I have been deducted only 20 credits for both tracks without any hidden costs!? - otherwise if my assumptions are correct and true I would like to receive back credits for the additional songs I have not asked to generate as was not provided for such option by default in such way pushing me silently to pay more credits and pushed to agree with 2x tracks generation silently setting such option in background without previous notice or detailed description or any notification and missing option to set tracks count for generation output.
Also why defaut music tracks output generation count is 2x for the Tad X model? Purpose and value for the customer?
Reply from Tad AI2026-08-24
Hi there, sorry for the experience you encountered. We will follow up your feedback about our service. And to better resolve this problem. Could you please reach out to us at [email protected] for more help? We will try our best to help you.
Wish you all the best,
Hi there, sorry for the experience you encountered. We will follow up your feedback about our service. And to better resolve this problem. Could you please reach out to us at [email protected] for more help? We will try our best to help you.
Wish you all the best,
I write songs and generate with AI that make me experience more.
Reply from Tad AI2026-08-04
Hi there, thank you for your satisfaction with our service. Your positive feedback gives us greater confidence. Thank you for your support!
Wish you all the best,
Reply and solve the problem instantly and efficiently.
Reply from Tad AI2026-08-04
Hi there, thank you for your satisfaction with our service. Your positive feedback gives us greater confidence. Thank you for your support!
Wish you all the best,
I am from The Netherlands and can make great songs with Dutch lyrics with the TAD 5.5 model of TAD AI. And if I want to change some lyrics? Then the Tad 5.5. model only changes the lyrics of your music when you use the AI Cover Generator feature and upload your original made song. That cover generator feature with the Tad 5.5. model deserves a 5 star score!
Reply from Tad AI2026-07-29
Hi there, thank you for your satisfaction with our service. Your positive feedback gives us greater confidence. Thank you for your support!
Wish you all the best,
They are a rip-off. You have to keep buying credits, and the credits you get don't last long. They make it impossible to switch from annual to monthly to earn credits, and once I was charged, I didn't receive my annual credit amount. I received nothing. Even though they have an awesome platform for making music videos, they make it very hard or impossible to download the song that their system made for your video. I am trying to get my money back, and it's sad that they have such an awesome platform for making music videos, but scam customers into buying more credits without receiving the 6 videos they're supposed to get. And making it impossible to change your purchase from annual to monthly. You are forced to select annual.
Reply from Tad AI2026-07-21
Hi there, sorry for the experience you encountered. We will follow up your feedback about our service. And to better resolve this problem. Could you please reach out to us at [email protected] for more help? We will try our best to help you.
Wish you all the best,
Really happy with my experience here. The team was friendly, professional, and made everything easy. Thank you for the great service—I’ll definitely be recommending you to others!
Reply from Tad AI2026-07-20
Hi there, thank you for your satisfaction with our service. Your positive feedback gives us greater confidence. Thank you for your support!
Wish you all the best,
They honey d*cked us. We were trying to get suno and this site carefully disguised itself as Suno, even offering the exact same pricing. It is NOT Suno. Tried to get a refund and they wouldn’t do it. Run away as fast as possible
Reply from Tad AI2026-07-14
Hi there, sorry for the experience you encountered. We will follow up your feedback about our service. And to better resolve this problem. Could you please reach out to us at [email protected] for more help? We will try our best to help you.
Wish you all the best,
says its free then it asks you to register and pay to do even one track. misleading
Reply from Tad AI2026-07-13
Hi there, sorry for the experience you encountered. We will follow up your feedback about our service. And to better resolve this problem. Could you please reach out to us at [email protected] for more help? We will try our best to help you.
Wish you all the best,
Hi there, thank you for your satisfaction with our service. Your positive feedback gives us greater confidence. Thank you for your support!
Wish you all the best,
It could not follow any clear-cut directions on what I wanted. Instead, wasting credits after credits (not knowing how many credits would be used until after the fact. Not even remotely close to directions I gave. The song it produces had lyrics that I did not ask for. While it seemed decent in rhyming, it failed all objectives more than once. Not worth the time or money.
Reply from Tad AI2026-06-30
Hi there, sorry for the experience you encountered. We will follow up your feedback about our service. And to better resolve this problem. Could you please reach out to us at [email protected] for more help? We will try our best to help you.
Wish you all the best,
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