Talisa Jewelry (talisa.com) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 72% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 96% of negative reviews. Last updated 2026-08-10.
This is my 4th Jasper bracelet I’ve gifted to friends and family…. and I’m always pleased with the finished product. This recent purchase was for my sister in honor of Sister’s Day…. and the recent passing of our sister Jojo. Thank you for making this day so special!
Had a heart location necklace made for my wife for Christmas, less than a year later after following the advice for wear and care the necklace has discolored and turned grey. She cannot wear it now. This piece was expensive for the quality that I received. Very disappointed and my wife was so heartbroken she didn’t even want to show me or tell me.
Kept me updated all the way through the process.
Lovely presentation box
My daughter loved it
Reply from Talisa Jewelry2026-08-07
Dear Jayne,
Thank you so much for your wonderful review! We're delighted to hear you enjoyed the process and loved the presentation. Most importantly, we're so happy your daughter loved her gift!
Thank you for choosing Talisa!
R
Radoslava · 4 reviews · Experienced 2026-08-06 ·
★★★★★
Look very cheap material ,didn't like…
Look very cheap material ,didn't like it my ....
Reply from Talisa Jewelry2026-08-07
Dear Radoslava,
We're very sorry to hear that the jewelry didn't meet your expectations. We'd really appreciate the opportunity to look into this and see how we can help.
As we don't have enough information to locate your order, could you please contact our Customer Support team directly at [email protected] with your order details? We'll be happy to look into this for you.
Prompt service.
Helpful support.
Website is straightforward.
Good quality product.
Reply from Talisa Jewelry2026-08-05
Dear Dana,
Thank you so much for your 5-star review! We're delighted to hear you were happy with our service, support, website, and the quality of your jewelry.
Thank you for choosing Talisa!
The process was simple and the jewelry looked completely like the design. There are plenty of design choices.
Reply from Talisa Jewelry2026-08-04
Dear Jeffrey,
Thank you so much for your wonderful review! We're happy to hear the process was easy and that your jewelry turned out exactly as you envisioned.
Thank you for choosing Talisa!
J
Jun · 2 reviews · Verified · Experienced 2026-07-25 ·
★★★★★
The necklas arrived broken
The necklace arrived with the diamond already broken off from the center piece. Make you question the quality of the craftmanship.
Reply from Talisa Jewelry2026-08-05
Dear Jun,
We're very sorry to hear that your necklace arrived in this condition. We completely understand how disappointing it must have been to receive it with the diamond already detached.
Our Customer Success Manager will be reaching out to you shortly to learn more about what happened and find the best possible solution for you.
I loved the map neckless - and so did my wife!
It was so easy to build. The quality of the product and timeliness of the process were great. The only thing I would suggest would be to communicate more frequently about the status of the order.
Thanks!
Reply from Talisa Jewelry2026-08-04
Dear Steve,
Thank you so much for your wonderful review! We're delighted to hear both you and your wife love the Map Necklace and that you were happy with the quality and overall experience.
We also appreciate your suggestion regarding order updates and will certainly share it with our team. Thank you for choosing Talisa!
D
Darren · 2 reviews · Experienced 2026-06-26 ·
★★★★★
Disappointed
Disappointed, the bracelet didn't look anywhere near as good as the design when ordering. The orientation of coordinates, in my opinion, are the wrong way around. I would assume the map would be viewed as if looking at a watch on the wrist. Customer service didn't want to know, insisting the bracelet was right. Wasn't cheap, would definitely NOT recommend.
Reply from Talisa Jewelry2026-08-04
Dear Darren,
We're very sorry to hear that the bracelet did not meet your expectations.
Our Customer Success Manager will be reaching out to you shortly to better understand what happened and work with you to find the best possible solution.
Dear James,
Thank you so much for your 5-star review! We're pleased to hear you had a great experience with us.
We truly appreciate your support and thank you for choosing Talisa!
Great communication.
Product arrived when they said it would.
My wife loved it! Great quality, beautiful necklace.
Highly recommend Talisa. An Al round fantastic company
Reply from Talisa Jewelry2026-08-03
Dear Martin,
Thank you so much for your wonderful review! We're delighted to hear your wife loved the necklace and that you were happy with both the quality and the communication throughout the process.
Your recommendation means a lot to us. Thank you for choosing Talisa!
The bracelet is beautiful and the delivery order was very quick
Reply from Talisa Jewelry2026-08-03
Dear Susie,
Thank you so much for your 5-star review! We're happy to hear you love your bracelet and that it arrived so quickly.
Thank you for choosing Talisa!
R
Rick · 1 review · Verified · Experienced 2026-07-26 ·
★★★★★
Good, not great, value
Ordering was easy and delivery was within 3 weeks of order date. The product is good quality and fair workmanship. Overall good, not great, value,
Reply from Talisa Jewelry2026-08-03
Dear Rick,
Thank you for taking the time to share your feedback. We're glad to hear you found the ordering process easy and were pleased with the quality of your piece.
We truly appreciate your comments, as they help us continue improving. Thank you for choosing Talisa!
The engravings were disappointing. Barely perceptible and not centered on the silver beads.
Reply from Talisa Jewelry2026-07-29
Dear Susan,
We're very sorry to hear that the engraving did not meet your expectations. We understand how disappointing it is when such an important detail isn't as clear or well-positioned as expected.
Our Customer Success Manager will be reaching out to you shortly to learn more about the issue and work with you to find the best possible solution.
Dear Luis,
Thank you so much for your 5-star review!
We're delighted to hear everything arrived just as you ordered. We truly appreciate your support and thank you for choosing Talisa!
Everything went smoothly from design through ordering process and delivery. Love the piece and will cherish it forever!
Reply from Talisa Jewelry2026-07-28
Dear Jacqueline,
Thank you so much for your wonderful review! We're delighted to hear everything went smoothly and that you love your piece.
Thank you for choosing Talisa!