Talisa Jewelry (talisa.com) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 72% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 96% of negative reviews. Last updated 2026-08-10.
The chain broke after only having it for two weeks
Reply from Talisa Jewelry2026-07-03
Dear Molly,
We're very sorry to hear that the chain broke after only two weeks. This is certainly not the experience we want for our customers.
Our Customer Success Manager will be reaching out to you shortly to learn more and help find the best possible solution.
Dear Anthony,
Thank you for your kind review!
We're so happy to hear you found the process easy and were pleased with the quality and service. We truly appreciate your support!
C
Christopher · 2 reviews · Verified · Experienced 2026-06-29 ·
★★★★★
Squiggly lines, not a map.
While I received the necklace in a timely manner, I'm disappointed in the quality. I created a map of where my wife and I first met, with the borders in the shape of a heart. The prototype that they displayed online looked like the final product would be beautiful. But what I created online is not at all recognizable from what I received. I'm very disappointed, especially for the amount I paid.
Reply from Talisa Jewelry2026-07-01
Dear Christopher,
Thank you for sharing your feedback. We're very sorry to hear that the necklace did not meet your expectations.
Our Customer Success Manager will be reaching out to you shortly to learn more about your experience and work with you to find the best possible solution.
Fast shipping, product packaged nicely. Just a lil fading of the gold around some of the charms but otherwise satisfied with my purchase! ✨️
Reply from Talisa Jewelry2026-07-02
Dear Olivia,
Thank you so much for your kind review!
We're delighted to hear you were happy with your purchase.
We'd like to learn more about the fading you noticed on some of the charms. Our Customer Support team will be reaching out to you shortly to look into this and see how we can help.
Thank you again for your feedback and support!
Was expecting a heavier piece of jewelry for how expensive it was . It's light and looks cheap. Pretty upset and feel scammed.
Reply from Talisa Jewelry2026-06-30
Dear Wendy,
Thank you for sharing your feedback. We're very sorry to hear that the piece did not meet your expectations and understand how disappointing this must have been.
Our Customer Success Manager will be reaching out to you shortly to learn more about your experience and work with you to find the best possible solution.
My wife loves the necklace. Great quality and very unique. Generating many questions regarding the necklace. Not only the significance of the piece, but also about the company that designed it. I highly recommend Talisa to anyone interested.
Reply from Talisa Jewelry2026-07-01
Dear Greg,
Thank you so much for your wonderful review!
We're delighted to hear that your wife loves the necklace and that it's sparked so many conversations. Your recommendation truly means a lot to us.
Thank you for choosing Talisa!
Easy to order, fast shipment. Arrived as promised.
Reply from Talisa Jewelry2026-07-01
Dear Sandy,
Thank you for your kind review!
We're so happy to hear you had a great experience with us from start to finish. We truly appreciate your support and hope to create something special for you again in the future!
A
A Peterson III · 1 review · Verified · Experienced 2026-06-22 ·
★★★★★
Great bracelet
Reply from Talisa Jewelry2026-06-29
Dear Alexander,
Thank you for your kind review.
We're so happy to hear you love your bracelet. We truly appreciate your support!
I
Indi B. · 1 review · Verified · Experienced 2026-06-16 ·
★★★★★
Purchased a personalized bracelet for…
Purchased a personalized bracelet for my husband. The piece is beautiful, arrived in time and with nice packing. I would recommend Talisa Jewelry.
Reply from Talisa Jewelry2026-06-29
Dear Indi,
Thank you so much for your lovely review! We're happy to hear that your husband loved the bracelet and that it arrived on time.
Your recommendation means a lot to us. Thank you for choosing Talisa!
My step daughters were smiling beautifullywhen my husband, their dad opened the gift. Heart warming. ❤️ he hasn't taken it off!!
Reply from Talisa Jewelry2026-06-29
Dear Jeanette,
Thank you so much for sharing this with us! We're so happy to hear the gift made such a special moment for your family.
Thank you for letting us be part of such a meaningful memory!
Dear Takiya,
Thank you so much for your kind review!
We're delighted to hear that your dad loved the gift and that you were happy with the quality😊
We truly appreciate your support!
Hello, When I ordered this bracelet for my husband it said Guaranteed delivery by Fathers Day. I never got the bracelet. Sadly it was the only gift I had for him. Please let me know what happened.
Reply from Talisa Jewelry2026-06-22
Dear Amy,
We're very sorry to hear that you did not receive the bracelet and understand how disappointing this must have been, especially since it was intended as a Father's Day gift.
According to the tracking information, the package was marked as delivered to your mailbox on June 18. However, we'd like to look into this further to better understand what happened.
Our Customer Support team will be reaching out to you as soon as possible to assist and work toward a solution.
Ordered Express Shipping so the gift would be delivered on time. They sent it regular mail. Requested a label to return the item and never heard a word from customer service. They did refund shipping which made zero difference
Reply from Talisa Jewelry2026-06-22
Dear Daisy,
We sincerely apologize for the disappointment and frustration caused by this experience.
We would like to assure you that our team has been in touch regarding your case and has provided alternative resolution options.
Our Customer Success Manager will continue to monitor your case and will be happy to assist further. Please feel free to reply to any of our emails, and we will do our best to resolve this for you as quickly as possible.
Thank you for bringing this to our attention.
She only had it on for a month and it’s tarnishing. I’m not happy
Reply from Talisa Jewelry2026-06-22
Dear Marco,
We're very sorry to hear this and understand your disappointment. This is certainly not the experience we want for our customers.
Our Customer Support team will be reaching out to you soon to learn more about the issue and see how we can help.
Thank you for bringing this to our attention.
The order was extremely delayed, showed up after our anniversary, which was the whole purpose of the gift. The ring is very poor Quality, the black backing bled off day, one onto my wife’s hand, and then onto her face. Very embarrassing to say the least.
Reply from Talisa Jewelry2026-06-22
Dear Gavin,
Thank you for sharing your feedback, and we are very sorry to hear about your experience.
We can see that you have already contacted our team regarding this matter. Please rest assured that our Customer Success Manager will get in touch with you soon to look into this further and assist you in the best possible way.
Thank you for your patience and for bringing this to our attention.
it was such a unique gift and was created and shipped very quickly...
any questions were answered quickly
my only suggestion would be since it was a gift it would have been nice to be able to include a card which explains the gift...
Reply from Talisa Jewelry2026-06-19
Dear Jodi,
Thank you so much for your kind review!
We're delighted to hear that you loved the gift and were happy with the creation time, shipping, and support from our team.
We also really appreciate your suggestion. We do offer gift notes that can be included with orders, and if you'd like to add one in the future, simply reach out to our Customer Support team and we'll be happy to help arrange it.
Thank you again for your thoughtful feedback and for choosing Talisa for such a special gift!
Product looked like photos, made to order and delivered in approx 10 working days. Seems to be good quality so far. 👌🏼
Reply from Talisa Jewelry2026-06-19
Dear Andrew,
Thank you for your kind review!
We're delighted to hear that you had a great experience with us.
We truly appreciate your support and hope you enjoy your jewelry for many years to come!
B
BP · 2 reviews · Verified · Experienced 2026-06-16 ·
★★★★★
Poor quality
Is not the same quality. I ordered a few years ago a bracelet and was really nice then. But now The links are too shiny and look like they are made of plastic instead of metal , the names are writing in black letters instead of engraved in the links ( probably they can’t do it because links are from plastic and no metal links) POOR quality . Very disappointed
Reply from Talisa Jewelry2026-06-19
Dear Brenda,
Thank you for your feedback.
We're truly sorry to hear that your recent bracelet did not meet the expectations set by your previous purchase with us. We completely understand how disappointing this must be, especially as a returning customer.
Our Customer Support team will be reaching out to you soon to learn more about the issue and see how we can help.
Thank you for bringing this to our attention, and we appreciate the opportunity to make things right.