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Shopping & Fashion

Talisa Jewelry

102 reviews

4.0102 reviews
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About Talisa Jewelry

Data updated
Website
talisa.com
Category
Shopping & Fashion
Location
United States · New York
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
96% (24/25)
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Is Talisa Jewelry legit?

Talisa Jewelry (talisa.com) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 72% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 96% of negative reviews. Last updated 2026-08-10.

What people say

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Sarah Wilch · 1 review · Verified · Experienced 2026-06-13 ·

Made with so much love and care!

Reply from Talisa Jewelry2026-06-19

Dear Sarah, Thank you so much for your kind words! We truly appreciate your support and are so happy you enjoyed your Talisa jewelry!

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MaryPat Baringer · 1 review · Verified · Experienced 2026-06-15 ·

Rapid responses and very customer…

Rapid responses and very customer friendly! Also love the quality of their products!

Reply from Talisa Jewelry2026-06-17

Dear MaryPat, Thank you for your wonderful review! We're thrilled to hear that you were happy with our customer service. It's also great to know that you love the quality of our jewelry. We truly appreciate your support and look forward to serving you again!

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Ellie Hamed Tita Boys Khosravi · 2 reviews · Verified · Experienced 2026-06-12 ·

The personalization is almost invisible

The personalization is truly a joke. Illegible, almost invisible -not worth it.

Reply from Talisa Jewelry2026-06-15

Dear Elham, We're very sorry to hear that the personalization did not meet your expectations, and we understand how disappointing it must be. Our Customer Support team will be reaching out to you soon to learn more about the issue and see how we can help. Thank you for bringing this to our attention.

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Hasan Currie · 2 reviews · Verified · Experienced 2026-06-12 ·

Quick turnaround from the time I…

Quick turnaround from the time I ordered to the time I received my order. The order process is seamless and the bracelets are very nice. I'll be ordering again!

Reply from Talisa Jewelry2026-06-15

Dear Hasan, Thank you so much for your wonderful review! We're delighted to hear that the ordering process was seamless, your bracelets arrived quickly, and that you were happy with them. We truly appreciate your support and look forward to creating something special for you again in the future!

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Gerald Byrwa · 4 reviews · Verified · Experienced 2026-06-13 ·

This was my first purchase from Talisa…

This was my first purchase from Talisa and not knowing what to expect, it exceeded my expectations. The quality of the bracelet , the speed of the shipment and their communication with me was first class . They answered all my initial questions and I would most certainly buy from them again. The bracelet itself was beautiful and the names I requested were beautiful as well.

Reply from Talisa Jewelry2026-06-15

Dear Gerald, Thank you so much for your wonderful review! We're delighted to hear that your first experience with Talisa exceeded your expectations. It means a lot to us that you were happy with the bracelet. Thank you for your trust, and we look forward to creating something special for you again in the future!

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Melissa · 2 reviews · Verified · Experienced 2026-06-10 ·

It looks so nice

It looks so nice! She loved it!

Reply from Talisa Jewelry2026-06-15

Dear Melissa, Thank you so much for your kind review! We're happy to hear that the piece looked just as beautiful as you hoped. Thank you for choosing Talisa to be part of such a special gift!

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Samantha H · 3 reviews · Experienced 2026-06-11 ·

This is the second necklace I’ve…

This is the second necklace I’ve purchased from Talia’s Jewelry, which is why this experience was especially disappointing. I was so excited to add our newest baby’s name to my husband’s necklace. We loved the original necklace and expected the same quality we received the first time. Unfortunately, the new piece fell far short of that standard. As you can see in the photos, the original pendant (top) has deep, clear engraving that is easy to read and has a smooth, polished finish. The new pendant (bottom) arrived with engraving that is so shallow and faint that you can barely read the name. In addition, the circle itself looks scratched, dinged, and poorly finished right out of the box. The difference in quality between the two pieces is striking, especially considering they were ordered from the same company. This necklace was meant to commemorate a very special addition to our family, and instead I was left disappointed by the craftsmanship. I reached out because I hoped the quality of my first purchase would be repeated, but this new necklace looks rushed and unfinished. I hope Talia’s Jewelry will address their quality control because the product I received does not reflect the quality that originally made me a returning customer. Would I recommend? Based on this experience, unfortunately no.

Reply from Talisa Jewelry2026-06-15

Dear Samantha, Thank you for taking the time to share your feedback. We are truly sorry to hear that the new necklace did not meet the standards of your previous purchase. We completely understand your disappointment and would be more than happy to look into this and help find a solution. Unfortunately, we have been unable to locate your order based on your Trustpilot profile. Could you please send us your order number, full name, or the email address used for the purchase? You can also contact us directly at [email protected], and our team will be happy to assist you. Thank you for bringing this to our attention, and we hope to have the opportunity to make this right.

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Mr Trevor Kane · 4 reviews · Verified · Experienced 2026-05-29 ·

Great product

Great product. Good service & communication about order status. Delivery was quicker than I expected.

Reply from Talisa Jewelry2026-06-12

Dear Trevor, Thank you for your wonderful review! We're happy to hear that you were satisfied with the product, our communication, and the delivery experience as well. We truly appreciate your support and hope to serve you again in the future! 😊

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Kelcey Kinzel · 1 review · Verified · Experienced 2026-06-09 ·

Great Father’s Day gift

Simple to order. Shipped quickly! Loved the personalized touch with the family member’s names! It’ll be a great Fathers Day gift for my husband!

Reply from Talisa Jewelry2026-06-12

Dear Kelcey, Thank you for your kind review! We're so happy to hear that the ordering process was easy, the delivery was quick, and that you loved the personalized design. We hope your husband loves his Father's Day gift and that it makes the occasion even more special. Thank you for choosing Talisa!

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Margie Lord · 2 reviews · Verified · Experienced 2026-06-08 ·

Excellent product with great…

Excellent product with great communication from ordering to delivery ; quality gift box presentation additionally - We have ordered 4 total personalized bracelets as gifts and they have been perfect in every way and make a beautiful keepsake !

Reply from Talisa Jewelry2026-06-10

Dear Margie, Thank you so much for your kind words! We're delighted to hear that all bracelets were a success and that you were happy with the communication, presentation, and overall experience. Your continued trust and support truly mean a lot to us.

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Caroline · 19 reviews · Verified · Experienced 2026-06-04 ·

Very good quality product

Very good quality product, exactly as described and delivers very promptly

Reply from Talisa Jewelry2026-06-10

Dear Caroline, Thank you so much for your kind review! We're delighted to hear that the piece met your expectations. We truly appreciate your support and thank you for choosing Talisa!

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mary vinciguerra · 1 review · Verified · Experienced 2026-06-07 ·

Dog tag men’s necklace

Advertised as a men’s necklace..dog tag style. Arrived & it is cheap flimsy short chain with tiny tags on it!! I have ordered from this company several times before & I am very disappointed in the quantity!!!

Reply from Talisa Jewelry2026-06-09

Dear Mary, Thank you for your feedback. We're truly sorry to hear that the necklace did not meet your expectations. We completely understand your disappointment. We can see that you've already been in touch with our Customer Support team, and your case is currently being handled. Please rest assured that your support agent will do their very best to understand the issue and find the most suitable solution for you. Thank you for giving us the opportunity to assist you.

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sherrie moffet-bell · 12 reviews · Verified · Experienced 2026-05-31 ·

Tis is my third item I have purchased…

Tis is my third item I have purchased from Talisa. The craftmanship is awesome and the pieces are beautiful.

Reply from Talisa Jewelry2026-06-08

Dear Sherrie, Thank you so much for your feedback! We're delighted to hear that you've been happy with the craftsmanship and beauty of our jewelry. Your trust means a great deal to us, and we sincerely appreciate you taking the time to share your experience on Trustpilot.

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Gary Brooks · 1 review · Verified · Experienced 2026-06-01 ·

Great Bracelet

Excellent quality. Exactly what I was looking for.

Reply from Talisa Jewelry2026-06-03

Dear Gary, Thank you so much for your kind review! We're delighted to hear that the quality met your expectations and that you found exactly what you were looking for. We truly appreciate your support and hope you enjoy your piece for many years to come!

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JoAnn Quintero · 1 review · Verified · Experienced 2026-06-01 ·

Piece was exactly what was requested…

Piece was exactly what was requested and arrived on time

Reply from Talisa Jewelry2026-06-03

Dear JoAnn, Thank you so much for your kind review! We’re happy to hear that your piece arrived on time and was exactly what you were hoping for. We truly appreciate your support and are so glad you had a great experience with us!

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Angela oreo · 1 review · Experienced 2025-06-02 ·

Quality 0/10

My adorable husband went out of his way to create me a tear drop necklace with our first kiss location map. Very pricey piece of jewellery that ended up no less than 2 months going from 18k gold veil to a piece of worn grey scrap metal and the chain aswell. I took it off before showering too. I feel terrible for my husband hed been trying to do something unforgettable for me he deserves better iv had to paint it with my gold nail polish I still wear it for him.

Reply from Talisa Jewelry2026-06-03

Dear Angela, Thank you for taking the time to share your experience. We’re truly sorry to hear about the issues you’ve experienced with such a meaningful piece of jewelry. This is certainly not the experience we aim to provide. Our Customer Support team will be reaching out to your husband using the original email address associated with the order so we can look into this further and work toward a solution. Thank you for bringing this to our attention.

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Matt Miller · 2 reviews · Verified · Experienced 2026-04-16 ·

Disappointed by the quality of my…

Disappointed by the quality of my items. Poor craftsmanship, but excellent customer service.

Reply from Talisa Jewelry2026-06-03

Dear Matt, Thank you for taking the time to share your feedback. While we’re glad to hear that you had a positive experience with our Customer Support team, we’re truly sorry that the quality of the items did not meet your expectations. We’d love the opportunity to look into this further and better understand what happened. Our Customer Support team will be reaching out to you soon to see how we can help and work toward a solution. Thank you again for your honesty and for bringing this to our attention.

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Theresa Rockwell · 2 reviews · Verified · Experienced 2026-05-31 ·

The packaging isn’t attractive

The packaging isn’t attractive. Plastic bag in a box … I was hoping a prettier presentation

Reply from Talisa Jewelry2026-06-02

Dear Theresa, We’re sorry to hear about this issue. Our Customer Support team will be reaching out to you soon to learn more about your experience and see how we can help. Thank you for taking the time to share your feedback with us.

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AW · 1 review · Verified · Experienced 2026-05-26 ·

Great piece

Great piece! A little lighter than expected but looks great. It’s a Father’s Day gift so I have not seen it on and with daily use yet.

Reply from Talisa Jewelry2026-06-01

Dear Amanda, Thank you for your feedback! We’re happy to hear that you like the necklace, and we appreciate your comments regarding the weight as well. We hope it makes a wonderful Father’s Day gift and that it will be enjoyed for years to come. Thank you for choosing Talisa!

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Douglas Hunter · 1 review · Verified · Experienced 2026-05-29 ·

My order arrived in a timely manner and…

My order arrived in a timely manner and I am completely happy with purchase!!

Reply from Talisa Jewelry2026-06-01

Dear Douglas, Thank you so much for your kind review! We’re delighted to hear that your order arrived on time and that you’re happy with your purchase. We truly appreciate you taking the time to share your experience with us, and we hope you enjoy your piece for many years to come!