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Health & Medical

Talkspace

63 reviews

4.263 reviews
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About Talkspace

Data updated
Website
talkspace.com
Category
Health & Medical
Location
United States · New York
Status
Unclaimed
Last 12 months
63 reviews
Replies to negative
50% (5/10)
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Is Talkspace legit?

Talkspace (talkspace.com) has a 4.2 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Health & Medical and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 50% of negative reviews. Last updated 2026-08-10.

What people say

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Talkspace Member · 1 review · Verified · Experienced 2026-07-23 ·

Insurance covered quality compassionate care

Easy with my insurance- I pay nothing. The counselor Is more than competent- she’s compassionate, insightful, supportive and available.

Reply from Talkspace2026-07-29

We are so glad to hear about your positive experience with our services and your counselor's compassionate support. Thank you for sharing your kind words!

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Carrie Blystone · 5 reviews · Experienced 2026-07-17 ·

Five stars isn't enough ARRAS KHALEDI

Five stars isn't enough. I'm currently working with Dr. Arras Khaledi through Talkspace, and I wanted to take the time to write this because he's made such a meaningful difference in my life. Before meeting him, I didn't believe therapy worked. My earlier experiences left me feeling judged and unheard. But with Dr. Khaledi, that changed. I first came to him carrying years of grief after losing my dad, along with anxiety and family stress. He never once made me feel rushed or broken. He listened. He asked thoughtful questions and helped me discover answers and strengths I didn't know I had. One moment I'll never forget is when he created a guided meditation just for me before an interview. He wove in my faith, my dad, my husband, and my kids. It was personal, it was compassionate, and exactly what I needed. Even now, while I'm still in therapy, every session feels authentic. Sometimes it's deep work. Sometimes it's an everyday check-in. But I always walk away feeling lighter and stronger. Dr. Khaledi didn't just help me through tough seasons. He helped me believe in therapy. I feel genuinely cared for and I'm grateful to continue working with him. If you're searching for a therapist on Talkspace who is compassionate, insightful, patient, and truly invested in your growth, I recommend Dr. Arras Khaledi without hesitation. He deserves 100 stars.

Reply from Talkspace2026-07-29

We are incredibly touched by your heartfelt review and are so glad to hear about the profound positive impact your therapist has had on your journey. It is truly rewarding to know that our platform facilitated such a meaningful connection, especially after your previous experiences with therapy. We deeply appreciate you sharing how your therapist's compassionate approach, thoughtful questions, and personalized support, including the guided meditation, helped you navigate grief, anxiety, and family stress, and ultimately rediscover your inner strengths. We are delighted that you feel genuinely cared for and that your sessions continue to be authentic and beneficial. Your experience truly highlights the dedication and insight we strive for in our network of professionals. Thank you for your wonderful feedback and for recommending our services so highly.

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Talkspace Member · 1 review · Verified · Experienced 2026-07-24 ·

Helpful and Kind

My therapist really understands me and is positivity helping me move towards my goals. I love that I don’t have to take off of work to get help

Reply from Talkspace2026-07-29

We're so happy to hear that your therapist understands you and is positively helping you move towards your goals. We appreciate you sharing that you don't have to take time off work to get help.

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Talkspace Member · 1 review · Verified · Experienced 2026-07-23 ·

SO GOOD

The platform is easy to use and incredibly helpful!

Reply from Talkspace2026-07-29

We are so glad to hear that you found our platform easy to use and incredibly helpful! Your positive feedback truly means a lot to us.

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Ray · 2 reviews · Experienced 2026-07-23 ·

My time with Nicola is always great and…

My time with Nicola is always great and insightful. It's great that I can go deep and discuss various subjects without judgement.

Reply from Talkspace2026-07-29

We're so pleased to hear that your sessions are always great and insightful. It's wonderful that you feel comfortable discussing various subjects without judgment.

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Chris Williams · 4 reviews · Verified · Experienced 2026-07-21 ·

It's convenient

It's convenient. Takes insurance. Good selection of providers. Easy to switch if you don't mesh well with one, try another.

Reply from Talkspace2026-07-22

We're so glad to hear you find our services convenient and appreciate the selection of providers and ease of switching. Thank you for your wonderful feedback!

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Talkspace Member · 1 review · Verified · Experienced 2026-07-15 ·

Very helpful

I really appreciate my therapist and the many ways she has helped me and given me insight on situations. It’s very easy not to have to prepare to go to an appointment with my baby and stay in the comfort of my home instead.

Reply from Talkspace2026-07-22

We're so glad to hear how much you appreciate your therapist and the insight she provides. It's wonderful that you find it easy and comfortable to attend sessions from home with your baby.

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Aiden S. · 1 review · Verified · Experienced 2026-07-21 ·

Talkspace Experience

First off, I love the matching process that Talkspace gives you when you first try to start therapy. It's nice that you get options and get to see if a therapist might be a good fit for you. Secondly, the entire app is very user-friendly and allows you to find everything easily while navigating your therapy journey. It's easy to get in contact with your therapist and to know when the best window for communication is. Finally, I really enjoy that even though you're not able to see certain availability, you can talk with your therapist and they can schedule a session outside of their poster hours.

Reply from Talkspace2026-07-22

We're so happy to hear about your positive experience with our matching process and user-friendly app! We truly appreciate you highlighting how easy it is to connect with therapists and schedule sessions. Your feedback on the flexibility for scheduling outside of posted hours is also wonderful to hear. Thank you for sharing your positive review!

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Talkspace Member · 1 review · Verified · Experienced 2026-07-17 ·

I finally found a therapist that I…

I finally found a therapist that I click with and Talkspace makes it easy to schedule with therapists and to switch if you are seeking a better fit.

Reply from Talkspace2026-07-22

We're so happy to hear that you found a therapist you connect with and that our platform made scheduling and switching easy for you!

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Karen S · 3 reviews · Verified · Experienced 2026-07-18 ·

Excellent platform

Excellent platform. Excellent therapist. I appreciate the ease of this platform, the number of notifications I receive for upcoming appointments or replies to my messages is perfect, and best of all I really enjoy the therapist I found. I have been connecting with her for I think two years now. Well done, Talkspace.

Reply from Talkspace2026-07-21

We're so happy to hear about your excellent experience with our platform and the therapist you've connected with for two years! It's wonderful that our notifications and the ease of use have contributed to such a positive journey. Thank you for sharing your kind words!

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Talkspace Member · 1 review · Verified · Experienced 2026-07-06 ·

I really appreciate the helpful talks I…

I really appreciate the helpful talks I have had with my therapist, Diana.

Reply from Talkspace2026-07-17

We're so happy to hear that you appreciate the helpful discussions you've had with your therapist. Thank you for sharing your positive feedback!

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Anthony · 2 reviews · Verified · Experienced 2026-07-06 ·

The talk therapy has been very useful

The talk therapy has been very useful. The flexibility of video chat allows a chaotic life to carry on while still doing brain maintenance. Any grievance I might have, albeit it minor,is scheduling. Therapists might use several platforms so just because talkspace shows it available doesn't make it so. Always follow up with a message to confirm your appointment with your therapist. It's not an overnight fix but with persistence talk therapy, especially with a format like this, will help.

Reply from Talkspace2026-07-17

We're glad to hear our talk therapy has been useful and that the flexibility helps you manage your schedule. We appreciate you highlighting the scheduling complexities across different platforms and the need to confirm appointments. Your feedback is valuable as we continuously work to improve our services and ensure a smoother experience for everyone. We understand that persistence is key, and we are here to support your journey.

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Tyra Leon · 1 review · Experienced 2026-07-15 ·

RUN asap

This was the WORST experience I’ve ever had and I’m in the same industry! This place is a SCAM!!’ Whoever is in charge of it is literally the worst. I’ve never left a review in my life but this had to be done!! Unreal! Especially because it’s dealing with mental health!

Reply from Talkspace2026-07-17

We are truly sorry to hear about your extremely negative experience, especially given your professional background. We take your feedback very seriously and are concerned that your visit left such a poor impression. We are actively reviewing your comments to understand what went wrong and to prevent similar situations.

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Liz A · 1 review · Verified · Experienced 2026-07-13 ·

I have been matched with the perfect…

I have been matched with the perfect therapist for me! The questions Talkspace asked when I signed up and the suggestions that were subsequently made were thoughtfully curated. The communications are excellent and booking is easy.

Reply from Talkspace2026-07-17

We're so happy to hear you've been matched with the perfect therapist! It's wonderful that our matching process and suggestions were thoughtfully curated for you. We appreciate you highlighting the excellent communications and easy booking.

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Talkspace Member · 1 review · Verified · Experienced 2026-07-07 ·

I find it easy to communicate with my…

I find it easy to communicate with my therapist, she helps me look at myself in a non judgmental way while also pointing out how I can reduce stress and function in a healthier manner. And I don’t have to leave home.

Reply from Talkspace2026-07-17

We're so glad to hear that your therapist is helping you find non-judgmental ways to reduce stress and improve your well-being, all from the comfort of your home. Thank you for sharing your positive experience with us!

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Talkspace Member · 1 review · Verified · Experienced 2026-06-17 ·

My provider was really kind

My provider was really kind, helpful and reflective. I was originally looking for a specifically Christian counselor and while it does seem as though she tolerant, it's not like we get an opportunity to pray at the beginning or conclusion of the sessions.

Reply from Talkspace2026-07-17

We're glad to hear your provider was kind and helpful. We understand your desire for spiritual integration in sessions and appreciate you sharing your perspective on this aspect of your experience with us.

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Talkspace Member · 1 review · Verified · Experienced 2026-07-15 ·

Appreciation and Ease

Christine is absolutely wonderful and I appreciate her expertise, passion, and kindness. Being able to take sessions anywhere has been a great way to stay on track with my mental health.

Reply from Talkspace2026-07-17

We're so happy to hear that your provider is wonderful and that you appreciate their expertise, passion, and kindness. It's great that being able to take sessions anywhere has been a great way to stay on track with your mental health.

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customer · 2 reviews · Verified · Experienced 2026-07-10 ·

My therapist is great

My therapist is great. She's alway on time and has really helped me cope. The app is easy to navigate both online and on mobile

Reply from Talkspace2026-07-14

We're so glad to hear that your therapist is great, always on time, and has really helped you cope. It's also wonderful that you find our app easy to navigate!

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Talkspace Member · 1 review · Verified · Experienced 2026-07-13 ·

I love my therapist

I love my therapist. She’s amazing. Very easy to use and schedule appointment.

Reply from Talkspace2026-07-14

We're so happy to hear that you love your therapist and find our scheduling system easy to use for appointments. It's wonderful that you're having such a positive experience!

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Andrew · 2 reviews · Verified · Experienced 2026-07-10 ·

Been working with my therapist for…

Been working with my therapist for almost a year now and it has truly been life changing. Very happy to have found them through Talkspace!

Reply from Talkspace2026-07-14

We're so happy to hear that working with your therapist has been life-changing and that you found them through us! Thank you for sharing your positive experience.