It had really helped me find my…
It had really helped me find my direction in life.
Reply from Talkspace2026-07-14
We are so happy to hear our efforts have helped you find your path. We appreciate your kind words.
About Talkspace
Data updated- Website
- talkspace.com
- Category
- Health & Medical
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 50% (5/10)
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Is Talkspace legit?
Talkspace (talkspace.com) has a 4.2 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Health & Medical and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
What people say
Outstanding service the therapist
Outstanding service the therapist. Deborah exceptional, very compassionate, caring and responsive.
Reply from Talkspace2026-07-14
We're so happy to hear that you found your therapist exceptional, compassionate, caring, and responsive. Thank you for sharing your positive experience with us!
My therapist Esther is excellent
My therapist Esther is excellent. She's a good listener and helps me make sense of a lot of my struggles. Also she helps me to try see things from a perspective.
Reply from Talkspace2026-07-14
We're happy to hear that your therapist is excellent and helps you make sense of your struggles. It's great that she helps you see things from a new perspective.
Talking with someone outside family or…
Talking with someone outside family or friends helped. Also someone who has delt with other clients in my same situation also helped. I feel a bit more time was needed and I just cant afford it at this time.
Reply from Talkspace2026-07-13
We're glad our support was helpful and that connecting with someone who understands your situation made a difference. We appreciate your feedback and understand your current financial constraints.
The providers
The providers . They either cancelled ,or my last provider never showed up to our scheduled time! I went through three providers ! Never again !
Reply from Talkspace2026-07-13
We are truly sorry to hear about the issues you experienced with your scheduled appointments. We understand your frustration and appreciate you bringing this to our attention. We are actively reviewing our processes to prevent such occurrences in the future.
It was easy to find the therapy I was…
It was easy to find the therapy I was looking for. Sometimes my therapist is a couple of minutes late, never more than 3. The audio suffers during sessions, also video, though I do live in an area that has weak service. I like the flexibility and the personal feeling, even though the meetings are virtual, it is not lost.
Reply from Talkspace2026-07-14
We're so glad you found the right therapist and appreciate your positive feedback about the flexibility and personal connection you feel during virtual sessions. We understand your concerns about occasional delays and audio/video quality, especially with weaker service, and we're always working to improve the experience.
Some of the therapists seem friendly
Some of the therapists seem friendly, however I feel like I get tossed from provider to provider like we are playing hot potato. It's frustrating to have to start again every time. I've had many providers late to appointments. Every single time. Why do I pay for an appointment when they show up 10 minutes late speak to me for 3 minutes and leave. And it was supposed to be a half hour appointment. I'll be honest I have met 1 good provider of the 7 I've seen. She shows up on time and is friendly. The others make me feel like I'm being judged, and that's not fair when I'm getting depression meds from them. It doesn't help.
Reply from Talkspace2026-07-14
We appreciate you sharing your candid feedback regarding your experiences with our providers. We are concerned to hear about the inconsistencies in your care, particularly the frequent changes in providers and the issues with punctuality and session length. We understand how frustrating it is to repeatedly re-explain your history and feel rushed during appointments. We are also troubled by your feeling of being judged, especially when seeking support for depression. We are committed to ensuring a supportive and effective environment for all our clients. We are reviewing our scheduling and provider assignment processes to address these concerns and improve the consistency and quality of care our clients receive.
Quite literally this app has saved my life
Having a therapist too, I felt comfortable enough to open up with and share the fact that I was feeling suicidal at a time and then helping me get the help I needed
Reply from Talkspace2026-07-14
We are truly grateful for your trust in us during such a challenging time. We are here to support you and are glad we could help.
I love Talkspace!
Reply from Talkspace2026-07-14
Thank you for your feedback! We truly love hearing you are happy with our service here!!!
The right therapist for me
I have been with Lindsey for over a year and she has helped me so much. She makes me think about what I should do to help myself, and it helps me a lot.
Reply from Talkspace2026-07-14
We are so glad to hear about the positive impact the sessions have had on you. It's wonderful that you feel empowered to help yourself.
I love talk space
I love talk space. My therapist is amazing super smart very insightful caring. Very easy to use the platform the insurance accepted very reasonably priced.
Reply from Talkspace2026-07-14
We're so happy to hear how much you love our platform and that your therapist is amazing, smart, insightful, and caring! It's great to know you find the platform easy to use and appreciate that we accept insurance and are reasonably priced.
My therepist is great!
Reply from Talkspace2026-07-10
We are so glad to hear that your therapist is great! We appreciate your positive feedback.
Crystal
Crystal, my therapist, is so insightful and helpful. Grateful for her level of care!
Reply from Talkspace2026-07-10
We're so happy to hear that you find your therapist insightful and that you appreciate their level of care. Thank you for sharing your positive feedback!
Great listener and amicable
Great listener and amicable. I feel comfortable speaking with Margaritte. She asks questions that help me navigate my issue better. I am satisfied with the service provided.
Reply from Talkspace2026-07-10
We're so glad to hear you feel comfortable and that your provider is a great listener. It's wonderful that the questions asked help you navigate your issues better, and that you are satisfied with the service provided.
Therapist is awesome. Website setup not
First, my counselor Shawn is excellent and I would not want another for the help I need. Second, when signing up, I went through my company for free sessions, but was asked to put in insurance info also. When I did this, it went directly to insurance, which covered very little. I could not get help to resolve it and had to pay for a months sessions before I could speak to my therapist again. I still owe 3 more weeks. There were no options for a payment plan. I did not have the heart to give a lower score because I have anxiety issues and I have little choice in getting help besides getting it from home I currently have 3 ‘rooms’ with only one that I can use. All same therapist It’s very confusing when I get asked to make an appointment.
Reply from Talkspace2026-07-10
We appreciate you sharing your experience and feedback with us. We are truly sorry to hear about the difficulties you encountered with the billing process and the confusion regarding your sessions, especially given your anxiety. We understand how frustrating it must be to navigate these issues while seeking support. We are reviewing our sign-up and billing procedures to prevent similar situations. We are also looking into the "room" display to ensure clarity when scheduling appointments. We value your feedback and are committed to improving our services for everyone.
Friendly and communicate
Friendly and communicate. I know what to expect and we explore different things each season.
Reply from Talkspace2026-07-10
We're happy to hear that our communication helps you understand what to expect and that you appreciate our seasonal explorations. We value your positive feedback.
great therapist
My therapist's main focus is my own well being, which I sometimes tend to put on the back burner.
Reply from Talkspace2026-07-10
We're so glad to hear your therapist is helping you prioritize your well-being. It's truly important to focus on ourselves.
Mindy is such an asset
Mindy has been amazing to work with. She is understanding and shows support and empathy in my life’s journey. I was hesitant to start therapy and was afraid that it would make me uncomfortable. Mindy is great at supporting me and helping me overcome my anxiety and stress. Through we are still working through my trauma I look forward to therapy days to process my emotions and my feelings.
Reply from Talkspace2026-07-10
We're so glad to hear about your positive experience. It's wonderful that you feel supported and understood, and that therapy has helped you manage anxiety and stress. We appreciate you sharing your journey and how much you value your sessions.
Latara is really good at understanding
Reply from Talkspace2026-07-10
We are so happy to hear that Latara provided such a positive and understanding experience for you. We truly appreciate your kind words.
I've grown so much
I've been to therapy before, but this experience has truly been life-changing. It's helped me recognize and accept things I had been trying to deny for a long time. I've grown so much, and the changes have been incredibly positive. The impact has been so significant that my high blood pressure is now gone. I genuinely look forward to every session because I always leave with a new perspective and a greater sense of peace. Five stars all around. Thank you, Elizabeth, for creating such a meaningful and supportive experience!
Reply from Talkspace2026-07-10
It's wonderful to hear about the profound positive changes you've experienced through therapy. We're so pleased that you've found a new perspective and a greater sense of peace, and that it has had such a significant impact on your well-being.