My order
I received my parcel in excellent condition and the staff were very courteous and helpful
Tapestry specialized in business to international e-commerce services, provide branded products and high quality products from Chinese factories and suppliers. We strive to get the items directly from factory and brand sources to ensure the quality and reasonable price.
Written by the business, not verified by us.Tapestrymarket (tapestrymarket.com) has a 3.8 out of 5 rating on OK.one, based on 364 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 69% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent overall quality of the products, beautiful designs, and the remarkably prompt customer service when assistance is needed. Many consumers note that the complete kits include everything required for a wonderful crafting journey and express great eagerness to purchase more items. Some reviewers were not happy with the final visual appearance, mentioning that the finished picture did not match the original digital preview at all. A few other people also felt that the items came from unexpected overseas locations and reported occasional problems regarding the overall thread quality.
Auto-generated from all reviews of this business. For reference only.I received my parcel in excellent condition and the staff were very courteous and helpful
I thought I would have to wait a month for delivery, but it came in two weeks, I was very pleased since I wanted to start on it. It came out beautiful. My granddaughter loved it. I will be making several more as gifts.
Delivery was good, and the product securely wrapped. Bought as a gift.
The kits are neatly packaged and everything inside is perfect! So happy to have ordered.
No directions for any of the pictures. I’ve never cross stitched before. It says to use 2 strands one place and three the next but doesn’t say what stitch or how to start it or anything. Horrible. I tried to reach out to customer service and they haven’t returned emails.
It was quick and easy to navigate the site. There are many options to choose from. Shipping was also quick.
Bought 5 stamped cross stitch kits. None of them are actually stamped with the screen printed design as photographed. Looks like a 5 year old has drawn on the aida with crayons.There is printing and numbers around the edge so you cannot leave a margin for framing. No proper chart. This site is a total scam. I'm out of pocket AUD $127.00 totally disgusted in this product. DO NOT BUY ANYTHING FROM THIS SITE.
My parcel arrived in perfect condition and was exactly what I ordered. The staff were very thoughtful and helpful
Easy navigation through the website. Huge selection to choose from. Prompt mail out & fast international delivery. Product is as exactly as described. Quality is very good. Very happy with purchase.
Great customer service!! Love the product!
Excellent variety of choices on website. All items, and included accessories, are included and neatly packed and sent. Offer of buying 4 and receiving 1 free is a fantastic policy. Thank you for very good products.
Very happy with my purchases and my order came quick!
Not proper kits and none of the colours match the design advertised - difficult to resolve as are in china
We are sorry to hear that. Could you please send our customer service any pictures of the items you received to show the problem? We need to pass it to our product department to check. Then we can find the good solution for you. Thank you for your patience.
Fast delivery! Am I able to order more strands of floss from you?
I mixed up 2 floss while working on my pattern. I contacted customer service to confirm I had the right thread for the number. They are sending me new thread to confirm. I will return always for that reason!
Came faster then I thought, lots of thread and supplies from the first one I started.
I am so thrilled with my kit!! I opened and started it right away, and to my great delight, the chart was stamped on the aida cloth, meaning I didn't have to do all the tedious counting as to where to start stitching. This is so useful and such a treat that I will definitely order from tapestrymarket again!
364 reviews matching