TaxSlayer (taxslayer.com) has a 3.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 64% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 55% of negative reviews. Last updated 2026-08-10.
The navigation from screen to screen was easy and the instructions were easy to understand and clear. Any and all mistakes were caught and reexamined. Great Service!!!
Glad we could help you #filefearlessly 💪
So I paid for self employed service that I didn't need. At the end of the web program at efile you're presented with total fees you can't remove. I guess it's imported from prior year. I didn't want to start over so I payed the extra $150. Found afterward it's non refundable. Haaaa, I'm dumb thanks
We appreciate your feedback. Your input is instrumental in helping us continually improve our products and services. We look forward to serving you better in the future.
Thanks for choosing TaxSlayer! 😊
It was pretty easy to move thru the steps. I think the charge was a bit more than necessary. I am a 69 yr old Senior whom had to take 401k retired savings....so paying $44.+ to use the app was a bit unfortunate.
Thank you for the review. We're glad we were able to help you slay your taxes this year!
TaxSlayer's software is straightforward and easy to use. Particularly, its Support Team is very responsive to my questions and difficulties, and provides me with kind and timely help. I highly recommend TaxSlayer!
Thank you for your review! We pride ourselves on our easy-to-use platform and excellent customer service. We look forward to helping you slay your taxes for years to come!
Tax slayer made it simple to file my taxes. They walk you through every step. Even though my particular tax situation did not get me a refund, I believe all their calculations are correct. No more turbotax for me...
We appreciate your kind review. We are excited to hear we had all the tools you were looking for to help you slay your taxes this season. Thank you for being a loyal TaxSlayer!
Respect to questions with quick responses, & Cost effectiveness :)
Glad we could help you #filefearlessly 💪
Easy to follow forms and guided instructions made the experience tolerable.
Thanks for choosing TaxSlayer! 😊
My first time using this and my overall experience is fair, options for what info to put in was very broad still had to use Google for exact definitions.
This is the 4th year I am using TaxSlayer. I like the convenience of it, but they are by no means perfect. One example, when preloading my 1099-R's they had 2 of them reported as Railroad 1099-R's although I've never had a railroad pension. It was completed and I was happy with my refund - until I spotted and corrected THEIR error. Luckily I did because IRS might not have been pleased that I was claiming a pension I'd never had.
Hi Keith, Thank you for the positive review! We are incredibly happy to hear you had a positive experience with us. We are also happy you have been letting us help you slay your taxes for 4 years!
You all a charming people full price it’s suppose to free AGI UNDER 75K I only make 31K BATE A SWITCH
Hi Pamela, Thank you for taking the time to share this feedback. We’re sorry you did not have the typical TaxSlayer experience, and we’re committed to providing you with a better experience in the future.
Always reliable and quick to respond by email when something doesnt work right. Far more affordable than other places.
Tax Act had the forms needed for me to file and the instructions to file my taxes correctly. It was right on time to do the business I needed to take care of. Thank you so much!
i liked that my taxes are done and free as promised. i did not get my state refund and would like to know why. i received notice that they were accepted same as federal. 1315 was received dor federal nothing for state. can you help me?
Hi Naomi, we understand your frustration, and we want to help! Unfortunately, the IRS does not notify TaxSlayer when they release your funds. However, you can get that information directly from the IRS. Visit https://www.irs.gov/refunds and enter the required information to get all the details around your tax refund.
Program is easy to use. And seems to be accurate.
Glad we could help you #filefearlessly 💪
Glad we could help you #filefearlessly 💪
I was having trouble with TurboTax and they hang up was with a number for your retirement plan is said it wasn’t enough digits. I didn’t realize I couldn’t get my taxes to complete because of this and there was no directions on helping me so after paying for TurboTax, I went back and used tax slayer because I have used them in the past I don’t know why I changed the TurboTax but you guys were easier and I appreciate it. It worked out. Thank you very much.
Hi John, we think YOU are great! Our goal is to provide you with the tools and knowledge to slay taxes quickly, easily, and confidently. Thanks for being a member of our family!
Thanks for choosing TaxSlayer! 😊
The cost shocked me. Guidance was minimal.
We are sorry our product did not meet your expectations this year. We aim to be the best value and service in the online tax preparation industry. Thank you for bringing this concern to our attention.
The premium package was great. It would be nice if it remembered your previous deductions from last year. Instead of asking what form do you want, it should ask you. I also didn't appreciate being hijacked by ID.me! That's BS. Our current leadership loves stomping our privacy but tiptoes around the Epstein papers!
201 reviews matching