TaxSlayer

Love Taxslayer!!!

Wow easy to use, clear choices

Wow! What a grest, easy, intuitive experience! Simple to follow steps. Easy navigation. Well explained steps do making choices of what to select was clear.

Getting way too costly

It has become far too costly to file. I will be looking for a diff organization next year

Always use Taz Slayer to do my taxes

Always use Taz Slayer to do my taxes! Easy to use & walks you step by step through the process!

I have been using Taxslayer for twenty…

I have been using Taxslayer for twenty years. It's always been easy and user friendly. In recent years though, I have become concerned with the cost. It's much too high - this year it cost me over $100 to use your service. I think it is time for your company to consider offering long-time users like myself a discounted rate. Otherwise, I may be forced to use other, less expensive options in the future.

Too expensive

Too expensive, was given a 25% off code through an email and it didn't even work! Gonna probably go somewhere else next year...You should take care of your long-time customers better than you do!!!

I was being helped by next door…

I was being helped by next door neighbor Shawn Green.

Did not makes it easy to work through…

Did not makes it easy to work through the stuff.

I never received my fed refund

The interface was clunky

The interface was clunky. Felt like 2007. Uploading my investment accounts didn't work. I'm 100% sure I didn't get my full refund.

Tech support outstanding

I had to call tech support because of an error I couldn’t seem to find. The support person was professional and very helpful. I haven’t talked to someone who was so pleasant in a long time. She needs some praise.

input $amounts

Should be able to input $amounts and see where the numbers are input onto the tax forms.

Sneaky sneaky

It was fine until you over charged me for the service. Just to have y'all take the money from my return you charge 41.99 more on top of the 45 so that is ridiculous. If I wasn't over tax time this year I would have went to turbo tax or something. No worries. I won't use you guys again. Thanks but no thanks

I prefer Taxslayer over all experts used before

Taxslayer provides the expertise I lack. It takes my info and analyzes it expertly in ways that are impossible for me as a lay person. The instructions are clear, and where there are questions, Taxslayer provides contact online to provide answers. Also, all my info is carried over year to year and all I have to do is update any changes. I have used Taxslayer for many years and intend to stay with it.

This year's return was more complex…Excellent customer service

This year's return was more complex than last year's return,TaxSlayer never left my side!to the point of responding to questions on a Sunday in less than 2 hours!Excellent service Thanks to everyone there for making this possible, very much appreciated!

I filed both federal and state returns

I filed both federal and state returns. Got a notice that federal had been rejected. I made some changes and tried to re-file. But I got a notice that I couldn't file twice, I contacted support, was told that once I receive that message the only thing I could do is print the return and mail it. After hours on the phone with TaxSlayer and IRS, I was finally able to file. But no one could tell me if the state return was accepted the first time I filed, or the last.

prices have quadrupled

Your prices have quadrupled since 2020 and I think 2025 was my last year with Taxslayer. With no human involved but me, the pricing should be lower.

Very easy to understand

Helpful Web site

My first time filing (I am 17 yr.old) taxes. Easy to follow.

I don't have any assets

I don't have any assets, so this is really the easiest because it keeps my employer's information year over year. If you don't have a ton of deductions and you have a pretty stable job this is a really easy service.