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Money & Insurance

TaxSlayer

201 reviews

3.8201 reviews
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About TaxSlayer

Data updated
Website
taxslayer.com
Category
Money & Insurance
Location
United States · Augusta, GA
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
55% (24/44)
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Is TaxSlayer legit?

TaxSlayer (taxslayer.com) has a 3.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 64% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 55% of negative reviews. Last updated 2026-08-10.

What people say

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William Valletta · 1 review · Verified · Experienced 2026-04-13 ·

$2,000 tax mistake

Hello! I hope you take this into serious consideration. I will not be returning next year because of the egregious mistake that the program let slip through. One of my children was not accurately captured as a qualified dependent and for the past 3 years, I have not been receiving the child tax credit equal to $2,000 dollars each year. There was no warning, no prompt, nothing. Both of my children were inputted in the system, but one of them was incorrectly marked as NOT an American citizen. I’m not even sure if this is possible as a scenario, but nonetheless it was marked as such. Unfortunately, I will have to amend all of my previous returns since my son was born. I can only pray the IRS accepts the correction. Also, I have to pay to correct this mistake that the system allowed.

Reply from TaxSlayer2026-04-21

Hi William, Thank you for taking the time to share this feedback. We’re sorry you did not have the typical TaxSlayer experience, and we’re committed to providing you with a better experience in the future.

J
Jay Wilkins · 2 reviews · Verified · Experienced 2026-04-14 ·

Have used Taxslayer since they first…

Have used Taxslayer since they first came. Have always had a great experience. Easy to use and makes the whole process much easier. Would highly recommend them to anyone.

Reply from TaxSlayer2026-04-21

We appreciate your kind review. Thank you for being a loyal TaxSlayer!

E
ERICK ROBINSON · 3 reviews · Verified · Experienced 2026-04-15 ·

Great easy process

M
Mary Johnson · 1 review · Verified · Experienced 2026-04-07 ·

Website very easy to use

Website very easy to use. And my refund was in my bank very fast. Thank you!!

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ROBERT P · 1 review · Verified · Experienced 2026-04-14 ·

More disappointing this year

Price is higher every year, by even more in recent years. Info from previous year not showing up, so more time typing in info that should have been in there.

J
John W · 1 review · Verified · Experienced 2026-04-14 ·

The cost to file a simple return was…

The cost to file a simple return was ridiculous! I will not be back! What makes you think you can charge what you do when I am just answering questions and plugging in numbers. I'll go elsewhere next year

Reply from TaxSlayer2026-04-21

We are sorry our product did not meet your expectations this year. We aim to be the best value and service in the online tax preparation industry.

B
Brian · 1 review · Verified · Experienced 2026-04-14 ·

Suckered out of 45 dollars!

I went from. Free to $45.00 for what reason? All that I had was my earnings from Social Security, that's it, nothing else! I will probably go somewhere else next time.

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Roberta Maberry · 4 reviews · Verified · Experienced 2026-04-14 ·

I immediately got a virus after using…

I immediately got a virus after using program. Wasn't easy to understand. It pirated the program i wanted to entered that I've been using for years. Nope never agsin.

Reply from TaxSlayer2026-04-21

We appreciate your feedback. Your input is instrumental in helping us continually improve our products and services. We look forward to serving you better in the future.

H
Hiawana Chambers · 1 review · Verified · Experienced 2026-04-13 ·

I have tried others

I have tried others, and found this one to be the easiest to get around in, and not have to ask too many questions.without any trouble.

M
Michael LANGER · 1 review · Verified · Experienced 2026-04-04 ·

made my tax experence very easy .

J
June Bristol · 1 review · Verified · Experienced 2026-04-13 ·

It is very easy to use.

D
David S · 1 review · Verified · Experienced 2026-03-29 ·

Still pretty user friendly

Still pretty user friendly, but seems expensive compared to some other products out there.

v
victor toth · 1 review · Verified · Experienced 2026-04-14 ·

When I started the cost was free

When I started the cost was free. When I finished, it was $92.

Reply from TaxSlayer2026-04-21

As long as your tax return meets the requirements for Simply Free, you’ll pay nothing to file a federal return. You can read those requirements on our website. https://www.taxslayer.com/policies/simply-free/. If your return doesn’t meet the requirements for Simply Free, then you can file using TaxSlayer Classic.

L
Lisa · 10 reviews · Verified · Experienced 2026-04-14 ·

quick easy and thourough

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YOGESH PATEL · 2 reviews · Verified · Experienced 2026-04-14 ·

best in the bunch

my cpa used it , he passed away and now i use it. i have used for last 15 years + thanks

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William Barber · 2 reviews · Verified · Experienced 2026-04-13 ·

Easy to file taxes with Tax Slayer

Easy to file taxes with Tax Slayer. I have been using them for 3 years now.

D
David Schaub · 1 review · Verified · Experienced 2026-04-14 ·

In my humble opinion

In my humble opinion. I had to pay $100.00 for a simple return. That’s way too expensive. I should be paying much less.

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User name · 1 review · Verified · Experienced 2026-04-13 ·

Over all an ok service for simple…ok but…

Overall an ok service for simple taxes. However what they state as being free up front seems to have a cost at the back end because of some form or other that was used which wasn’t stated up front. This is irritating as I have very simple taxes. The program was simple and straightforward to use.

K
Kimberley Gibson · 1 review · Verified · Experienced 2026-04-13 ·

Easy and quick

This was the easiest way to do my taxes. It was great. The only problem I had was I wanted to take off some services I didn’t want to pay for and I couldn’t find a way to delete them. I ended up paying way more than I wanted to. I will be using it again though cause my refund is already in my bank and it hasn’t even been a week.

J
James Seale · 1 review · Verified · Experienced 2026-04-15 ·

You guys made filing the taxes easy and…thought

You guys made filing the taxes easy and I’m grateful for your helping my self and others keep up the good work