TaxSlayer (taxslayer.com) has a 3.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 64% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 55% of negative reviews. Last updated 2026-08-10.
I love the ease of using Taxslayer because all of our historical data is stored and Taxslayer doublechecks when things have changed. The help search is easy to use. Thank you for providing an excellent service and making tax time easier.
It is quick, but I have not received any feedback from the IRS yet. It is hard for me to tell how good the service I received from you was. How much longer should I wait to get some results from the IRS?
I liked that the schedule e were linked to the 1099s
The program was straightforward easy to use and helped file fast. Definitely plan to stay with this company.
Extremely easy to use interface with guidance options that can help anyone to understand and process their taxes with confidence.
Software lacked guidance/ features. It seems like the software is getting worse and is definitely more expensive. Not worth what they charge!!
Disliked the navigation, it was not easy.
Great support by email during the filing process. However, when arriving to e-files, I hit a wall.! There was request to multiple verifications through emails, IRS web site and verification App, and could not receive the codes by email, so I got panic! the technical support on the phone was helpful to finish the e-filing. I recommend simplifying the e-filing by few steps verifications to avoid stress and check servers for promptly receiving of verification codes. In all, good experience. Will use it again.
it's helped me find good deductions and credits
My final outcome via TaxSlayer was zero owed and zero returned. The first figure was an invoice for $43.99, with the federal filing advertised as "free". I wanted to check on something, so decided not to file that first day. Upon going back on the 15th, my bill was now $98.56!! They told me it was because I was over 65 and several other "reasons". All this for nothing back to me??? It certainly feels like a bait-and-switch to me! False advertising, at least! I will NEVER use TaxSlayer again and I do not recommend them!
We are sorry our product did not meet your expectations this year. We aim to be the best value and service in the online tax preparation industry. Thank you for bringing this concern to our attention.
Cost more than my refund even though it was a simple return. also don't know if my state taxes where pain on the websight or if I am still getting a bill.
I had trouble uploading my investments because I don’t have MS Excel. Tax Slayer allowed me to upload a .pdf and then contacted my brokerage to get the needed information. It saved me a lot of time!
My state return was rejected and what they said was wrong with it was not the case. I have sent it 3 times and keeps getting rejected for the same reason.
Thank you for taking the time to share this feedback. We’re sorry you did not have the typical TaxSlayer experience, and we’re committed to providing you with a better experience in the future. For questions concerning your account, please call our customer support team at 706-922-6741 or send an email to [email protected].
Very well designed app and program. User friendly and easy to navigate with imbedded instructions and advice. I have tried TurboTax and TaxAct in the past but TaxSlayer is better in my opinion. Will definitely use TaxSlayer again next year.
I have always used TurboTax in the past and have enjoyed discounts from my credit union or Fidelity Investments for doing so. Without any discounts to use TaxSlayer, I ended up paying more to prepare and file my taxes than I have in the past. Also, there is no "built in" tool (like "It's Deductible") for assigning values to non-cash charitable donations. You have to toggle between TaxSlayer and a third party program in order to come up with values that you can enter into TaxSlayer.
Never any discounts when I file. Next year using someone else
Ive been using Taxslayer for over 20 yrs and have never had any issues...
I had a terrible experience with a big name tax place last year, plus they charged me $400. Yours was much cheaper and pretty much the same results. I also like that you are IRS certified. I'll be back next year.
201 reviews matching