TaxSlayer (taxslayer.com) has a 3.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 64% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 55% of negative reviews. Last updated 2026-08-10.
Thanks so much for lobbying to get the free Direct File cancelled and for forcing Americans to pay you instead. Your software is fine, but your practices and honesty with your customers is criminal and insulting. You all are a drain on the economy of America and are making life harder for anyone simply trying to follow the law.
Well I used this service last year for free ... came back this year and it starts off saying it can be free ... then forces promp after promp asking if u want this service or that along the way so they can try to get more and more for literally nothing... cost me 90 dollars for something that was FREE last year ... why is there a cost now ... and that's the lowest cost I could possibly pay to have this garbage done ... if I had accepted all the nonsense promps along the way im sure it would have cost me hundreds more ... I accidentally clicked yes on one of them and it was an additional 40 dollars FOR NOTHING... Why would I pay that? Absolute stupidity and if this is how it is going forward I will be going elsewhere
Liked the process but it was not free as advertised. However all the free ones are t GG e same do see you next year.
I was having trouble with correcting my address. Also my phone number on my file and Mitchell stepped up and did his part spoke with a representative prior to Mitchell. He did not show any interest. Thank you so much for having someone like Mitchell a part of your team.
I found TaxSlayer easy to use and efficient. My returns were quickly accepted and deposited to my account.
Previous data was available and steps were easy to follow.
Very easy to use. Set up from previous year entry - then edit for current year totals. All preliminary information carried over so don't have to reenter. Categories set up and all that was needed to enter new values. All that was maybe missing is suggestions for anything I may have missed - though probably not needed in my case.
Thank you for the wonderful review. We're glad we were able to help you slay your taxes this year!
Thanks for doing my taxes for a good price. You had everything I needed. You even had one state form that your biggest competitor did not have--Nice job. See you next year
This software is easy to use and the prices aren’t too bad. Paying a little more was worth having a CPA look it over and send back any discrepancies.
Was relatively easy to use. I would like the communication to be better as far as tracking the status of my refund
I found for the most part the software was easy to use. Getting around for specific areas of my taxes was a bit hard at times. I find the pricing a bit high, almost $90 for federal and state which is the most I have ever spent. Most tax services have really raised prices.
It is very easy to navigate the process of filing return. My problem is being able to print a copy for my file.
Really expensive for nothing special. Paying to do your taxes to pay more taxes is a cruel joke.
We are sorry our product did not meet your expectations this year. We aim to be the best value and service in the online tax preparation industry. We look forward to serving you better in the future.
First, it was stress-free. You guys made it easy and simple to do it yourself with the necessary documents. I will do TaxSlayer next year. Thanks for your professionalism.
It was so easy but I did however get confused about this insurance form stuff we have to have now. Once I got it to walk me thru t was a piece of cake
Too expensive almost 200 dollars to your taxes that was why i always used taxslayer
It was fast very efficient and answered all of my questions
201 reviews matching