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Money & Insurance

TaxSlayer

201 reviews

3.8201 reviews
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About TaxSlayer

Data updated
Website
taxslayer.com
Category
Money & Insurance
Location
United States · Augusta, GA
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
55% (24/44)
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Is TaxSlayer legit?

TaxSlayer (taxslayer.com) has a 3.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 64% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 55% of negative reviews. Last updated 2026-08-10.

What people say

Be careful::: read everything FIRST

I didn’t like anything about it … except you did guide us … I didn’t like WE had to PAY when it almost came to then end .. I was an easy peezy tax but one invoice was holding us up and we had to pay …. Which pissed me off .. I didn’t have ANY money …and my friend had to pay … which I just paid him back today actually but that was misleading.. so never again

Quality has seriously gone down

I used TaxSlayer for a few years. Then for a couple of years I used a CPA. I went back to TaxSlayer this year. It was horrible. It's much less easy to use now. It's impossible to look at draft of your 1040 to see how things are lining up. Like almost every tech company that falls in love with AI, the customers are the ones who suffer. I highly doubt I'll use it again.

Reply from TaxSlayer2026-04-28

We appreciate your feedback. Your input is instrumental in helping us continually improve our products and services. We look forward to serving you better in the future.

TaxSlayer not ready for 8962 form

I've had several issues with TaxSlayer while providing information for the 8962 FORM. Tried their Support but they didn't resolve it. I had to make things work through the TaxSlayer User Interface to get it Accepted by the IRS, but by doing so I lost money because the Tool doesn't allow us to use the "Alternative Calculation for Year of Marriage (Form 8962, Part V)," accordingly. I followed what their Support told me to do, but I attempted to correctly populate Form 8962 Part V using only my spouse's information, as he was the only one with HealthCare.gov Marketplace coverage. Per IRS instructions and TaxSlayer own documentation, Line 35 (Primary Taxpayer) should be completely empty, and only Line 36 (Spouse) should contain data, since I never had Marketplace coverage. However, TaxSlayer's software does not allow this. When I select "Alternative Calculation for Year of Marriage (Form 8962, Part V)," the system forces me to fill in both the Primary Taxpayer section AND the Spouse section. There is no way to leave Line 35 empty in your software while still using Part V. The only option that correctly leaves my (Primary Taxpayer) fields empty is selecting "None of the Above.". However, selecting "None of the Above" means I cannot elect the alternative calculation at all, which results in a higher repayment of excess APTC. If I could fill out accordinly this would reduce the excess APTC repayment significantly compared to the standard calculation.

I didn't like the either guided or…

I didn't like the either guided or forms approach. I thought the 1099-B process was confusing as the amount withheld needed to be input in another area and now I need to check my previous year, but that isn't available in the UI because of issues last year. I get that I should be a bit more proactive though.

Reply from TaxSlayer2026-04-27

We appreciate your feedback. Your input is instrumental in helping us continually improve our products and services. We look forward to serving you better in the future.

S
SHANNON HASTINGS · 1 review · Verified · Experienced 2026-04-12 ·

A little frustrating

A little frustrating. No real help, even though I paid extra for help. Not sure I understood all. Not sure why I had to pay state tax. The final amount said - $$ amount. I have not had to pay state tax in past years. not sure if all correct forms were sent with state file. How can I find out if correct forms were sent?

M
McKenna Finken · 1 review · Verified · Experienced 2026-04-15 ·

Unable to remove add on items / charges…

Unable to remove add on items / charges from being charged

W
William Norris · 1 review · Verified · Experienced 2026-04-21 ·

Quick and easy

Quick and simple

J
Jacob Shaver · 1 review · Verified · Experienced 2026-04-15 ·

Easy to file

J
Jordain Brasseaux · 2 reviews · Verified · Experienced 2026-04-15 ·

Thank You

Thanks you I avery Much appreciate the service and commitment reminder to fulfil my agreement.

M
Michael James · 2 reviews · Verified · Experienced 2026-04-09 ·

Ridiculously easy to use

Ridiculously easy to use, makes doing my taxes a breeze.

J
James Washington · 1 review · Verified · Experienced 2026-04-15 ·

Taxes were easily completed through the…

Taxes were easily completed through the program.