The Foldie (the-foldie.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 82% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 65% of negative reviews. Last updated 2026-08-10.
I love this company quality of the bags are excellent. They are good value for money when they are on buy one and get one free. They just take a little long in delivery but they are worth the wait. 
Hi Jayne, Thank you so much for your wonderful review! I'm so happy to hear that you're loving the quality of your Foldie bags and that you feel they're worth the wait. Thank you for your patience and support, and for choosing The Foldie! 😊 Jana
I love all four of my sling bags. Great quality & colours. If they do anymore new colours in the future im hoping they will do a bright electric blue colour.
Hi Rachel, Thank you so much for your lovely review! I'm so happy to hear that you're enjoying all four of your Sling Bags and loving the quality and colors. Thank you for your support, and we’ll be sure to share your suggestion for an electric blue color with our team! 😊 Jana
Ordering was very easy and arrived on time and in good order, great value for money and good quality very happy with my order
Hi Flanagan, Thank you so much for your wonderful review! I'm so happy to hear that you had a smooth ordering experience and that you're pleased with the quality and value of your Foldie. Thank you for your support and for choosing The Foldie! 😊 Jana
The Foldie Bag did everything I wanted it to do. I was able to fit in my kit of soft pastels and other art supplies for a recent trip to Europe and the bag fit well in the overhead compartment of Icelandair (which has different sizes for luggage than we do in the U.S. The only other thing I would say is I wish the shoulder pad was a bit thicker on the shoulder strap but that's because I was carrying a heavy load in my Foodie. And if there was a way to keep it in place that would also be nice.
Hi Gretha, Thank you so much for your wonderful review! I'm so happy to hear that your Foldie was the perfect travel companion for your Europe trip and fit all your art supplies with ease. Thank you also for your helpful feedback about the shoulder strap—we truly appreciate your suggestions. Thank you for choosing The Foldie! 😊 Jana
Try high quality bags - I bought two sling bags and two travel bags- both on a BOGOF offer. I am thrilled with the quality of these bags - heavy duty fabric, seams well sewn, robust zips. Gorgeous colours. The order takes over a week to arrive in the UK - but communications let me know when the items were dispatched/in transit, etc. Very satisfied customer.
Hi Patricia, Thank you so much for your wonderful review! I'm so happy to hear that you're loving the quality, colors, and value of your Foldie bags. We’re also glad that our updates helped keep you informed throughout the delivery process. Thank you for your support and for choosing The Foldie! 😊 Jana
I’ve always used small bags and have a multitude of Healthy Back Bags but the Foldie shape is just as good and the bag can hold maybe slightly more. It’s still possibly to wear round the waist, across the body or on the shoulder. So far I’m very happy with my 2 new bags.
Hi, Thank you so much for your lovely review! I'm so happy to hear that you're enjoying your two new Foldies and finding them comfortable and versatile to wear. Thank you for giving The Foldie a try and for your support! 😊 Jana
Bag still hasn’t arrived!!! Send messages for updates only to get generic response from bot…
Hi Lisa, We're sorry to hear about your experience and understand how frustrating the delay must have been. I can see that your order has since been delivered, but I'd still like to learn more about what happened and make sure everything was received as expected. I'll be reaching out to you directly so we can follow up and assist further. Thank you, Jana
easy to navigate website excellent product prompt delivery interesting colors on bag adjustable in many ways comfortable across chest
Hi, Thank you so much for your wonderful review! I'm so happy to hear that you're enjoying your second Foldie and love the colors, comfort, and versatility. Thank you for your continued support and for choosing The Foldie! 😊 Jana
It’s an adjustable size and is a perfect carry on or overnight bag. I’ve stuffed it and it’s held up without ripping, which was a worry, and has a sleeve to attach to my suitcase if necessary. It folds up and takes up no room in your luggage if you take on your trip for the return home of your shopping! A good buy.
Hi, Thank you so much for your wonderful review! I'm so happy to hear that your Foldie has been the perfect travel companion and that you’re enjoying its expandable design and convenient features. Thank you for your support and for choosing The Foldie! 😊 Jana
The Foldie held everything I needed for a recent trip, thanks to the packing cubes I also purchased. Looking forward to future uses!
Hi Sheila, Thank you so much for your lovely review! I'm so happy to hear that your Foldie and Packing Cubes helped make your trip easier and more organized. Wishing you many more great travels with your Foldie! Thank you for your support. 😊 Jana
I have a travel bag and crossbody bag . Both are of excellent quality. I take the cross body bag everywhere. It fits so much in and my items are safe and secure. I recently went on holiday to Greece and the travel bag was excellent as hand luggage and fitted to my suitcase in the airport with the baggage strap at the back . Then at the destination it was used as a beach / everyday bag . So many pockets , easy to use and a great design. Its lining meant I could put beach towels in and not worry.
Hi Maggie, Thank you so much for your wonderful review! I'm so happy to hear that you're loving both your Travel Bag and Crossbody Bag and that they've been so useful for your trips and everyday use. Thank you for sharing your experience and for choosing The Foldie! 😊 Jana
Received the foldie bag. Wasn't the colour as advertised so wanted to return. It says email customer service fir refund. Have done this twice now and received no response. You have to email them to get a return label. No contact whatsoever from them. I think they just ignore requests until time period for returns expires and you cannot return item or get a refund. This is very poor service. Do not buy this bag and expect good customer service. They are diabolical.
Hi Katina, I'm sorry to hear about your experience and the frustration this caused. I completely understand how disappointing it must have been when you were trying to arrange a return and believed you hadn't received a response from us. I can see that our team has since been back in touch with you, and I'm sorry if our earlier emails didn't reach you. Thank you for bringing this to our attention, and we appreciate your feedback as it helps us improve our communication. Jana
Be aware!! I bought a cross body bag and checked the time it would take to arrive as I wanted it for my holiday. It showed expected delivery would be 2-3 Days. It didn’t turn up before my holiday. I received an email a couple of days after my order thinking it would be the tracking info. Instead it notified me that it would arrive later than expected as they were sending it in the most sustainable way, (cheaper for them). I said I would like a refund as it would not arrive on time. They said I couldn’t get a refund at this stage. It would have to arrive first. When I returned from my holiday, I said I would still like to return for a full refund including shipping costs. They came back to me offering 50% refund and keep the bag as it would be a more sustainable way of doing it. I said no I wanted a full refund and for them to pay for the shipping. They then said refunds went through America and I would have to pay for the shipping. It’s a catch 22 as shipping is probably more than the 50% cost of the bag. I feel they mislead the customer for sales in regards to how long it actually takes to arrive and where it is being shipped from. A great shame! I also have noticed they don’t respond to bad reviews only the good ones…
This bag is well made, durable and good looking. I've had mine for over 2 years and love it. Got all my girls one for Christmas last year too.
Hi Donna, Thank you so much for your wonderful review! I'm so happy to hear that your Foldie has lasted so well over the years and that you're enjoying its quality and durability. It’s lovely to hear that you’ve shared them with your girls as well. Thank you for your continued support and for choosing The Foldie! 😊 Jana
Love my foldies, so versatile 👏👏👏
Hi Sue, Thank you so much for your wonderful review! I'm so happy to hear that you're loving your Foldies and finding them so versatile. Thank you for your support and for choosing The Foldie! 😊 Jana
Easy to order. Great colour selection. Quick delivery. Great offer buy one, get one free.
Hi Christine, Thank you so much for your wonderful review! I'm so happy to hear that you enjoyed the ordering process, color selection, and delivery experience. Thank you for your support and for choosing The Foldie! 😊 Jana
Order ~ Delivery- Quality & expectations well above the average travel bag.
Hi Carla, Thank you so much for your wonderful review! I'm so happy to hear that you’re impressed with your Foldie and that it exceeded your expectations. Thank you for your support and for choosing The Foldie! 😊 Jana
The bag is nicely made..I went on a 5 day trip to Graceland and was able to take everything i needed and it fit right under the seat in front of me...
Hi Doreen, Thank you so much for the 5-star review! We are thrilled to hear that your Foldie was perfect for your 5-day trip to Graceland and that you fit everything you needed right under the airplane seat. It sounds like you had a wonderful journey! Thank you for your fantastic support and for sharing your experience. Best regards, Hamza The Foldie Team
I bought my fist foldie, plus the free one for a friend. Took it on one trip before my daughter borrowed it and claimed it 😂. I love that it’s lightweight and deceptively spacious. No one is getting to punch my new one, and sister is going to my daughter’s friend xx
Hi Gillian, Thank you so much for the 5-star review! We had a wonderful laugh reading your review—it sounds like your first Foldie was a massive hit, even if your daughter claimed it for herself! We love that you find it lightweight and deceptively spacious, and we completely agree that no one is pinching your new replacement. Thank you for your fantastic support, your humor, and for sharing the Foldie love with your family and friends! Best regards, Hamza The Foldie Team
Awesome awesome travel bags! Purchased mine about 2 years ago. I love them and use them everywhere I travel. I especially like using them as our personal item while traveling by plane. They are the correct size and easy to carry as it has a band to slide right on top of your carry-on. Not only that, you can put your actual piste inside with all your other things and still have access to your wallet etc. they are expandable and have multiple compartments if needed. They are made well and come in a variety of colors. They are stylish and the perfect traveling bag. Would highly recommend!!!
Hi Kristen, Thank you so much for the 5-star review! We are absolutely thrilled to hear that you have been loving and using your Foldie bags everywhere you travel for the last 2 years! It is wonderful to know they are your go-to personal item for flights and that you find the luggage handle sleeve, expandable space, and multiple compartments so useful. Thank you for your incredible long-term support and for highly recommending us—it means the world to the team! Best regards, Hamza The Foldie Team
101 reviews matching