The Ayurveda Experience is one of the most recognized and trusted global houses of Ayurvedic brands which offers a thoughtful curation of personal care and wellness brands inspired by Ayurveda. The platform has over 2 million customers in over 25 countries and strives to bring you clean, safe and effective beauty and wellness products that carry the goodness of ancient Ayurvedic wisdom in their own unique way. Every brand reflects a distinct philosophy, aesthetic and ritual, designed to meet your evolving needs with time-tested ingredients and consciously developed formulations.
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Is The Ayurveda Experience (US/Canada) legit?
The Ayurveda Experience (US/Canada) (theayurvedaexperience.com) has a 3.5 out of 5 rating on OK.one, based on 446 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 95% of negative reviews; Reviews mostly discuss Quality, Customer service, Price. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the natural, high-quality ingredients that leave their skin feeling exceptionally soft, deeply hydrated, and naturally glowing. Many people also appreciate the exquisite packaging, luxurious textures, and the overall long-lasting effectiveness of these facial and body care routines.
However, some reviewers noted issues with relatively high prices and strong, overpowering scents that could be difficult to tolerate for sensitive individuals. A few other people also felt that certain items did not deliver noticeable results for specific skin concerns. Conversely, a small portion of people felt disappointed by unexpected reactions or inconsistent product fullness upon opening.
Auto-generated from all reviews of this business. For reference only.
I Have made an order on 25 January (theayurvedaexperience.eu) And Have no update So far like a few od you,same Story. i Hope the goods Will be delivered soon although the customer service Is not responding to my query.. bad experience
EDIT: I have my package at home, finally. I must say that the patience was worth it - the boxes of the products are charming and I can´t wait to try everything I´ve bought. Next time, I hope, the shipment will be smooth, I will definitely order again.
Reply from The Ayurveda Experience (US/Canada)2023-02-14
Namaste! Petra,
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you may have experienced.
We have received an update that the email customer service team has responded to your email twice please check and if you have any further query please share them on the same email.
Thank you so much for your patience.
Regards,
The Ayurveda Experience
I have been using 3 products right now, the eye cream , night and day oils. It seems like my skin is drying up and it feels chapped. I don't know if it is a reaction to the oils or you feel this way until I don't know when.
Reply from The Ayurveda Experience (US/Canada)2023-02-14
Namaste Momi
We thank you for taking the time to review our products. Your feedback is valuable to us.
We understand that a few products in question were not up to the mark for you. We apologize for this happening as the products in question have got amazing reviews from our existing customer base and have proven to be effective in most cases.
Please note that we have refunded the amount for the products that you did not feel satisfied with under our 30 day money back gurantee and the refunds should reflect in the mentioned time frames in the email communication sent out to you.
For further assistance, please drop us an email at [email protected]
Hope this helps
Not happy with my experience. Your refund policy only seems to be there for getting sales
Update: I have only received a partial refund and when I messaged back, the customer service hasn't responded in the last few weeks.
A lot of products I purchased didn't work for me, which is fine but I didn't get contacted for more information or a refund. I was only given partial refund for 1 product when I purchased 2 of the same and others I haven't heard a peep
Reply from The Ayurveda Experience (US/Canada)2023-02-02
Namaste Amrita
We thank you for taking the time to review our products. Your feedback is valuable to us.
We understand that a few products in question were not up to the mark for you. We apologize for this happening as the products in question have got amazing reviews from our existing customer base and have proven to be effective in most cases.
Please note that we have refunded the amount for the products that you did not feel satisfied with under our 30 day money back gurantee and the refunds should reflect in the mentioned time frames in the email communication sent out to you.
For further assistance, please drop us an email at [email protected]
Hope this helps
Placed an order on 22nd January, no confirmation or contact since!! Doubt this is a real company and it’s a SCAM!
Reply from The Ayurveda Experience (US/Canada)2023-02-01
Namaste! Louise,
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you may have experienced.
We have received an update that the email customer service team has responded to your email please check and if you have any further query please share them on the same email.
You may write to them at [email protected]
Really appreciate your patience..!!
Regards,
The Ayurveda Experience
Originally had no problem with previous orders. Placed order on 23rd January. No confirmation of order. Emailed customer services twice. No response. Money taken.
I’d hear nothing back going to contact bank to claim money back
Reply from The Ayurveda Experience (US/Canada)2023-02-02
Namaste! Julie,
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you may have experienced.
We have received an update that the email customer service team has responded to your email please check and if you have any further query please share them on the same email.
Thank You!
Regards,
The Ayurveda Experience
It’s been a few months, I have yet to see any changes in my skin. I think I may like the hair oils but it hasn’t been long enough to truly tell yet.
Reply from The Ayurveda Experience (US/Canada)2023-02-01
Namaste Patricia
Our products are natural and based on Ayurveda, which is not a quick fix, and it is best to use them consistently over a long period of time. Consistency is the key!
How long it takes to see results varies greatly depending on the hydration and current condition of the skin. To claim a certain time frame for specific results, in general, would almost amount to be dishonest and thus we, with the best intentions, cannot specify. We recommend taking before and after pictures. We often don’t notice the subtle results when looking at our skin daily, but the more you use it the better the results.
Hope this helps
Smells good Each sample smells great but it’s just…
Each sample smells great but it’s just a few drops in each🤦🏾♀️ I guess that’s why it’s a sample‼️🤷🏿♀️
Reply from The Ayurveda Experience (US/Canada)2023-02-02
Namaste
Thank you for your valuable feedback.
Kindly note that the Mini is a sample pack that you can use a couple of times to understand whether you would like to go for a bigger bottle after trying it
Please email us at [email protected] if you have any further queries.
We would be glad to assist you further
I placed an order Order #iY70495uk on 22nd January. The item has not yet been dispatched. There has been no response to my email. I note on social media lots of other people are having the same problem.
Reply from The Ayurveda Experience (US/Canada)2023-01-31
Namaste! Belinda,
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you may have experienced.
We have received an update that the email customer service team has responded to your email please check and if you have any further query please share them on the same email.
Really appreciate your patience..!!
Regards,
The Ayurveda Experience
It's a real shame. This company obviously have issues fulfilling orders at this time. I ordered an eye cream for my friend at Christmas and it came within 7 days. This time, 12 days and still nothing. No dispatch even. One email unanswered so trying again now. From other reviews it appears there is a fulfilment issue. They should probably stop advertising products on FB if they can't deliver.
Reply from The Ayurveda Experience (US/Canada)2023-01-31
Namaste! Rachel,
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you may have experienced.
We have received an update that the email customer service team has responded to your email please check and if you have any further query please share them on the same email.
Really appreciate your patience..!!
Regards,
The Ayurveda Experience
Placed an order on the 21st of Jan and my order still hasn’t been processed yet the money has been taken out of my account. I have written 2 emails but no replies as yet. Phoned the number 02045250608 and got an automated reply saying this number doesn’t take calls right now! Really poor customer and overall service
Reply from The Ayurveda Experience (US/Canada)2023-01-31
Namaste! Zoe,
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you may have experienced.
We have received an update that the email customer service team has responded to your email please check and if you have any further query please share them on the same email.
Really appreciate your patience..!!
Regards,
The Ayurveda Experience
Bad customer serviceWant to know delivery term concerning my order#IY6684ES. Thanks
Namaste, since 6-1-23 i ordered some articles after some mails about delivey terms I have had NO answer at all.Sorry but I am not satisfied with your customer service.
Reply from The Ayurveda Experience (US/Canada)2023-01-18
Namaste! Margarita,
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you may have experienced and completely understand your disappointment here.
We have received an update that the email customer service team has responded to your email please check and if you have any further questions please share them on the same email.
Appreciate your patience. 🙏
Regards,
The Ayurveda Experience
Customer service number non existent- missing order
Placed an order 12/29 and received a confirmation email. It's been 6 days, and I haven't received any shipping information. I reached out to the customer service number 678-498-7248, and it indicates that "Sorry, the phone number was not found"
Also emailed, but haven't heard back yet. Hope it's not a scam.....
Reply from The Ayurveda Experience (US/Canada)2023-01-07
Namaste Donnalee
The phone lines were facing an issue which has now been fixed.
We replied to your query via email on the 5th of January.
Your order is en route and you should receive it soon.
Request you to please check your junk/spam folders and let us know.
We look forward to delivering your order soon
I have ordered two or three times and actually like one of their products; however, will never order from them again. (1) Their website is poorly done and as a result, this time I ordered something that was less than one dollar of the item(s) i wanted (with the one item correct) and mistakenly ordered that one. (2) Their customer service, or wanting to help their customers is poor. (3) Takes forever to receive in the mail. (4) Past orders included wrong items as well as wrong free items. I DO NOT recommend doing with them. They claim they don't ship from India but i have my doubts. Maybe there is a chance that someday they will hire consultants to help them to become more professional.
Reply from The Ayurveda Experience (US/Canada)2022-12-21
Namaste Charol
We apologize for the extreme inconvenience caused to you.
We have shared your feedback with the concerned teams and are making sure we improve and make your next experience better than the last.
If there is anything that is unresolved or you would like more assistance on, please mail us or call us at the contact details below so we can assist you further
We're more than happy to answer any of your questions or concerns.
[email protected]
+1(678)-498-7248
I have tried dealing with this company. Dealt with a caller from Georgia 678-498-7248.He explained that he would help me but will not call back! I did not get orders as paid for. The orders coming to Canada were either broken lost and when replaced replaced cheaper product. Something I did not order. Although I got to try one product it was clear that this company spends too much time promoting themselves under Dr. Chopra. I am disappointed that the excuses I was given for broken bottles no receiving were "check with your neighbors "check your sidewalk? Why should they not deliver to mailbox? Nothing has been done to check orders never received. Very disappointing! Did receive a phone call offering 10% off next order. And the reply. At this point I am just so over this company.
Reply from The Ayurveda Experience (US/Canada)2022-12-21
Namaste
We apologize for the extreme inconvenience caused to you.
We request you to please mail us or call us at the contact details below so we can assist you further and make sure that your concern is resolved at the earliest.
We're more than happy to answer any of your questions or concerns.
Customer support Mail ID: [email protected]
Customer support phone number: +1(678)-498-7248
UPDATE 16 Jan.2023:
Ayurveda did contact me, they said my order was basically lost in shipping.
They resend it and I RECEIVED MY ORDER about a week ago.
So .. no, NOT A SCAM
Thank you Ayurveda for the follow up.
FIRST REVIEW: I would give it Zero stars if I could.
Looks like a SCAM Company ..
I ordered a product on October 31st - still have not received yet till now on December 17th, I live in Canada By the way!! So not that far?!!
I AM STILL WAITING ON MY PRODUCT OR MONEY BACK Ayurveda!!
Reply from The Ayurveda Experience (US/Canada)2022-12-19
Namaste Rania
We have responded to your query via email.
Since the package was lost in transit, it is being resent ASAP
We're more than happy to answer any of your questions or concerns.
Reach out to us
at [email protected]
+1(678)-498-7248
I believe it is a scam.
I never ordered anything from these people. I had several suspicious charges show up on my card on Friday, November 25 and the card company didn’t honor the charges, and canceled my credit card. I have been warned in the past by a credit card company that scams can charge you and then send something out. If you then accept a package you can be billed for something you didn’t order and you don’t want.
Reply from The Ayurveda Experience (US/Canada)2022-12-13
We're more than happy to answer any of your questions or concerns.
Reach out to us
[email protected]
+1(678)-498-7248
Re: Order - iY5916es
It's been a month to the day 16th Oct that I placed and paid for my order with you through PayPal. I have not had any confirmation of shipping or an update on my order despite an email from you on the 7th Nov stating that you are looking into this and will respond within 24hrs! The response only came after a Trustpilot reach out and my previous 4 emails requesting details were ignored. You said you are looking into it and will respond within 24hrs that was 9 days ago! The original confirmation email from you with tracking information 16th Oct has now disappeared. This is not the way to run a business. Cancel my order and refund my money immediately! I will have PayPal look into your operations this end.
Chrystin Turner
Reply from The Ayurveda Experience (US/Canada)2022-12-08
Namaste Chrystin!
Greetings from The Ayurveda Experience!
We truly apologize for the inconvenience caused and thank you for your patience.
As per your email to our customer support, we had to cancel order #iY5808en and we initiated the refund for it. We are sure it must have been credited to the source account already.
If the refund is still not credited, please contact our customer support team.
The refund notification email has been sent to your registered email address.
We sincerely apologize for the inconvenience you have experienced.
Please let us know if you need further assistance.
Have a nice day.
Regards,
The Ayurveda Experience
Good experience so far .I have receveid the product in a quite…
I have receveid the product in a quite reasonable time (about one week/ten days from the order). There was a gift with it and it's apreciable. So far the quality seems good, the outer pack is gorgeous, love it!
Reply from The Ayurveda Experience (US/Canada)2022-11-11
Does anyone know what's happened to this company? I placed an order on the 16th Oct and apart from the confirmation email 16th Oct, I have received no responses to my 4 emails. The tracking system states hasn't shipped yet!
Reply from The Ayurveda Experience (US/Canada)2022-12-09
Namaste! Chrystin,
Greetings from The Ayurveda Experience!
We sincerely apologize for the inconvenience you have experienced.
As per our conversation over email, we have canceled your order #iY5808es and started the refund process to your payment account it will appear in your account within 7-10 business days.
The refund notification email has been sent to your email address separately,
Please let us know if you need any further assistance.
Have a nice day!
Regards,
The Ayurveda Experience
Ordered the beginning of Oct 5 2022, still not received. Contacted them twice, received the same excuse that they were moving warehouse. So my oder did finally arrive, I've been using it for a couple of weeks now and can't say I've seen a change yet but I am going to continue using .
Reply from The Ayurveda Experience (US/Canada)2022-12-13
Namaste! Renee,
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you have experienced.
We would request you please contact our customer service team and we would try our best to make your experience better with our services.
You can reach out to us: https://theayurvedaexperience.co.uk/pages/contact-us or email us: [email protected]
Regards,
The Ayurveda Experience
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