The Farmer's Dog (thefarmersdog.com) has a 3.7 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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DG美国 · 4 reviews · Experienced 2026-06-30 ·
★★★★★
Outstanding Customer Service
We put our dog on Farmer's Dog several years ago to get him onto a healthier, lower fat diet. Recently, his IG issues have gotten to the point that the vet said he must go onto a prescription soy diet. They told us this a couple of days before our monthly shipment, and it was too late to stop. Farmer's Dog, credited us for the month, and told us to donate the food to a shelter or other dog in need, which we have done.
They were so easy to work with, so kind about the issue, and accomodating.
If the years of clean bowls was not enough to endorse them to anyone looking for a quality food were not enough, this level of compassionate, friendly customer service would be.
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Anne美国 · 2 reviews · Experienced 2026-07-06 ·
★★★★★
Farmer's Dog for Weight Loss
My son suggested we try Farmer's Dog for our six-year-old, low-energy Welsh Corgi, who had fairly suddenly become overweight (no medical issues). We cut out treats and changed his food to a weight-management Science Diet. After a year, he had lost only 2.5 pounds. After barely one month on Farmer's Dog, he had lost 3 pounds! He is doing extremely well on Farmer's Dog and loves the food.
This dog food gave my dog pancreatitis and he passed at 7 years old. It is cheaper and much healthier for you to cook your dog their food. I do not and never will recommend this brand, I’d give it a negative star rating if I could. I’d rather smash my balls between two encyclopedias before I feed this to another pet of mine.
Reply from The Farmer's Dog2026-07-06
Thank you for sharing your feedback with us, Aaron. We are so, so sorry to hear about your pup. Our hearts go out to you, and we know they will be very missed. Hopefully it’s reassuring to know our recipes are formulated by Board-Certified Veterinary Nutritionists to be 100% complete and balanced for all healthy pups.
Your experience is our top priority, and we want to make sure you feel supported. When you are ready, please send us an email at [email protected] and mention this review so we can reach out directly to further understand your pup's experience and to offer support. Always here to help!
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Susan Quier美国 · 1 review · Experienced 2026-07-03 ·
★★★★★
Farmers Dog for life
Our dog Skipper has digestive issues because he is basically a hog and wont chew his food. Farmers Dog is perfect for him and has almost solved the digestive upset he used to experience. I also love their customer service. They give a crap and are very helpful and responsive. We are Farmers Dog clients for life.
Reply from The Farmer's Dog2026-07-22
It warms our hearts knowing that Skipper has found some relief from his digestive issues! Thank you for letting us feed him 🐾
I'm fairly new to The Farmer's Dog, so I can't speak to the customer service or delivery processes as of yet. However, what I will say is that their dog food has made a world of difference for our Aspen! We previously had her on Merrick, but it was horrible on her digestive track. Her poops were constantly soft and runny, and let's not even talk about the gas (let's just say she could clear a room and it was frequent). She has now been on The Farmer's Dog diet for about two weeks and WOW. What a difference! She is super excited for meal time, and is always licking her bowl clean. But even better, her poops are now solid. And no more gas! We are thrilled! Would highly recommend this food to other doggie parents.
Reply from The Farmer's Dog2026-07-01
We 🧡 mealtimes with Aspen—it sounds like she's off to a fantastic start!
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Dianna美国 · 1 review · Experienced 2026-06-24 ·
★★★★★
This is quality food for my pet who…
This is quality food for my pet who absolutely loves it. I had tried a different fresh food brand but after the first day, he wouldn't eat it. With the Farmer's Dog he runs to his food bowl every morning. The food smells really good and the texture is just what you would want. The other brand of fresh food was runny and after a couple of days in the fridge, started to smell sour. The Farmer's Dog gives you a container that keeps the food as fresh as the day it was opened. Couldn't be happier.
Well been trying to get booked in and finally did. Got there 2 hours early so I could browse the shop and sit and enjoy the view . Went to join the queue and a lovely very smart lady calls any reservations , we put our hands up and in we went ( no bother ). Was met by a lovely young man who asked about our day and showed us to our table which was in the outdoor covered area ( highly recommended).
Within 5 minutes a young girl took our drinks order and food and brought some tap water over. The food was incredible it was a Sunday so all had roasts of some sort , I went the whole hog and three courses ( just cause I live 3 hours away so can’t come back every month ) 🤪. the staff looked happy to be there very relaxed and very engaging. The food was excellent and I will drive back ( maybe not every month ) x thank you see you all
Soon
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Lori美国 · 24 reviews · Experienced 2026-06-26 ·
★★★★★
My Labrador & The Farmer’s Dog
My Labrador, Louie, is 14 years old and he has had stomach issues for the last several years. His tummy would rumble so loudly that I could hear it across the room and he would have so much gas he could clear a room in seconds!
He has been eating Hill’s Gastrointestinal Biome prescription food for a few years but it didn’t help much.
We switched to The Farmer’s Dog a little over a month ago and not only does Louie love the food, none of the tummy rumbles or gas have been present. It’s a truly amazing change and he absolutely loves the food. I wish we had switched so much sooner. It’s definitely more costly than regular food (about the same as his prescription food,) but it’s well worth the price to have him feel so much better.
Reply from The Farmer's Dog2026-06-26
Louie sounds like such a lovable senior! We’re so happy to hear he’s eagerly enjoying his meals, and it means so much that you’ve noticed such a positive change in his day-to-day routine. Give him a big hug for us 🐾
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Ron美国 · 1 review · Experienced 2026-06-25 ·
★★★★★
Kona
When Kona was on H**l's Sci Diet Digestive formula, she had large bowel movements and went much more frequently. About every six weeks, she'd have a severe bout of diarrhea. At night, while she was lying next to me in bed, I could hear her stomach rumbling, and she'd be up making multiple trips outside. Each time, I'd end up taking her to the vet for medication, and she'd be fine for another six weeks before it happened again.
Since switching her to The Farmer's Dog, all of those issues have gone away. She's been on it for the last two months and hasn't had a single digestive problem. Her bowel movements are smaller, more consistent, and she seems much more comfortable overall.
Reply from The Farmer's Dog2026-06-26
The love you have for Kona shines through in every word! We’re delighted she’s enjoying her meals, and we hope you both continue making many happy memories together 😊
My dog Angus absolutely loved his meals from Farmers Dog he loved the taste of. I believe that using this food kept him healthier and definitely happier than regular dog food. This is the most compassionate, caring company I have ever dealt with. They were always very responsive and helpful if I had to make a change in the recipe. Unfortunately we had to say goodbye to our beloved Angus and Farmers Dog sent us a beautiful card and lovely plant in memory of him. I am blown away by the level of caring they have shown us. Do yourself and your pets a huge favor and use this fresh food it is worth it!
Reply from The Farmer's Dog2026-06-24
We were truly honored to be a small part of Angus' life—thank you for letting us feed him 🧡
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Christina L美国 · 1 review · Experienced 2026-05-20 ·
★★★★★
Pancreatitis and High Fat Kills
Pancreatitis and High Fat Kills - If you want your dog to eat food, this is a good choice, your dog will find the fat delicious. Unfortunately, if you're anything like me & my dog, you will visit the vet, emergency vet, and clinics so many times that you'll stop counting after 10 and most likely because that's when the real crisis level has heightened so you're just going from one place to another searching what could be wrong with your dog and why he can't eat and is suffering. Then if you're lucky enough, a veterinarian doctor will see the pattern you show them with the food and the vomiting and then test your dog for pancreatitis and ask you to stop feeding them that food. I just hope that you learn this sooner than we did and that your dog gets to live. I hope the staff that receives these pancreatitis complaints will choose a more honest career path for themselves in the future. I hope the person reading this considering this product will pause and discuss this and other food as options with the veterinarian doctor that will be by your side trying to save your dog's life in the end and not the veterinarian doctors that have chosen employment in marketing for a dog-food company that is absent of food trials and ignoring the risks of a high-fat diet.
Reply from The Farmer's Dog2026-06-26
Thank you so much for reaching out. We know how distressing it can be when your pup isn't feeling well, and we do truly hope he is on the mend. Rest assured, all of our fresh recipes are formulated by Board-Certified Veterinary Nutritionists to be 100% complete and balanced for all healthy pups. Nothing matters more to us than the health and well-being of every pup we're entrusted to feed.
Additionally, we recently conducted a feeding trial with dogs who were fed The Farmer's Dog recipes exclusively for a minimum of 6 months and up to 6 years at Cornell University College of Veterinary Medicine. We're proud to share that all dogs had healthy blood levels and are in excellent overall health. Our recipes are formulated according to AAFCO guidelines, which were developed after long-term feeding trials.
That said, we're glad you were able to connect with one of our specialists to further support you at this time. We are truly always here to help and provide you with the peace of mind you deserve — our door is always open.
We are having issues with Charlie our boxer saint Bernard mix feeding him grain free kibble. Dreesed it up with some cans good stuff 1/3 can to enhance the food. But he's getting worse inching chewing him himself. Second time looking at The Farmers Dog Food service. First just skeptical I contacted them with questions using my sarcasm wasn't warrented. Second time Deb and I talked it over and decided to give the trial a try. Received box looking at these tubes, definitely I was skeptical until I saw Charlie's reaction. So now he sits just outside his bowls talking to me while I fix his dinner grumbling and talking wanting me to hurry. Absolutely incredible how's he's changed. I never would of believed this happy transformation in his demeanor. Been thru 2 boxes of 16 and 14 and now full boxes are coming. Just make sure you have room in your freezer. I'm not joking either full box is 26 tubes so, be warned. Charlie starts getting all worked up around 04:30ish he knows what's coming..
That's why we went with trial to start didnt want to get tied into something and was pleasantly surprised as to Charlie's reaction. The Farmers Dog has definitely changed us completely on how we feed our happy Charlie.
Reply from The Farmer's Dog2026-06-23
Charlie sounds like he’s become quite the dinner-time supervisor! The image of him grumbling by his bowl every afternoon had us smiling. We’re so glad the trial was such a hit and hope he keeps enjoying every bite!
I just received my 2nd box of Farmers Dog food. All of the labels were falling off of the product. When I called to complain they didn’t think it was a big deal. I tied to get in touch with their Operations to give them some guidance about labels and freezer adhesives. I was VP of Operations for a world wide label company for over 40 years and have a lot of experience with this type of issue. I sent an email but no response.
After this I started looking at some of others experiences with them.
They are concerning, especially the pancreatic potential issues. I will no longer purchase product from them
Beware
As far as a supervisor getting back to me, that only happened because I asked to speak to a supervisor. His name was Diego and was the supervisor for the customer service rep that I talked to regarding my issue.
Diego was of no help and I have not heard from anyone else since speaking to him
I asked to put all of my future orders on hold today as well as a refund on my 2nd shipment with the defective labels. That is being processed according to information I received.
The responses you and Diego have given lack substance.
Reply from The Farmer's Dog2026-06-23
Thank you for sharing your feedback with us, Bret. We're so sorry that your experience fell short of expectations, and will continue to work with our team to help minimize these types of issues moving forward.
Our mission is to give dog lovers peace of mind by helping them do the best for their dogs. Hopefully it’s reassuring to know our recipes are formulated by Board-Certified Veterinary Nutritionists to be 100% complete and balanced for all healthy pups.
In the meantime, we're so glad a supervisor was able to follow up with you and provide additional support! Please don’t hesitate to reach back out if there is anything that we can do to further assist you — we're always here to help.
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Customer美国 · 2 reviews · Experienced 2026-06-14 ·
★★★★★
First complaint is the way they conduct business
First complaint is the way they conduct their business. Every other company to which I have a repeat delivery such as Chewy, Walmart, IHerb, Earthing Co.. and so on, message you in advance to make any changes. I had a heck of a time getting my dogs adjusted to the change therefore needed to change the delivery date. My dogs do not do well with grains and I didn't realize the first order had grains. Second order I was able to make sure to opt out of grains. It was piling up so I changed delivery date and instead of starting over from that point which every single other company does... they shipped the new delivery date plus the old one without confirming order. I was overdrawn on my account because of this and I keep a tight budget even checking my account at least 2 times a day. I messaged them and instead of compensating me or making it right in any way they just dismissed the fact they shipped a double order back to back disregarding my overdraft. When you change a delivery date that should be it. It should recalculate from that point moving forward. Not ship that one plus the old delivery date. That doesn't even make sense. In addition they ought to send you a notification ahead of schedule to make any changes. All other auto deliveries I have practice this. For this reason alone I wanted to cancel. But I put so much effort into changing their food I was just going to let it go. But now, one dog still doesn't care for it but it's all she has so she will eat it because there is no choice. But my biggest concern is my best eater who never complains is now not eating this food after she seems to have developed a pancreatic upset. She is vomiting and had loose stools. I'm so over this company. I have to go back to cooking my dogs food fresh every single day which is what I was trying to not do. I love my dogs more than anything and they deserve the best health and love and I so wanted farmer's dog to be a part of their care but it turns out I am sorely disappointed.
Reply from The Farmer's Dog2026-06-23
Thank you for sharing your feedback with us, as it's vital in helping us make improvements. Making sure you receive exactly what you expect in a timely manner is something we take very seriously, and we're sorry to hear your experience fell short of expectations.
Hopefully it's reassuring to know all of our recipes are formulated by board certified vet nutritionists to be 100% nutritionally complete and balanced for every healthy pup. Additionally, we cook and package all of our food in USDA-inspected facilities, where only human-grade food is produced, and test every batch for safety and nutritional quality. At the heart of everything we do is our commitment to the health and well being of every pup we are entrusted to feed.
With this in mind, we’d like the opportunity to learn more about your experience, so please reach out to [email protected] and mention this review. We look forward to being able to support you further — we're always here for you and your pups!
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Terrie美国 · 3 reviews · Experienced 2026-06-20 ·
★★★★★
I have been very satisfied up until the…
I have been very satisfied up until the most recent shipments. The previous shipment was cutting it close to running out of Food. This shipment that should have arrive on earlier in the week will not arrive until 10pm tonight. I am out of town and will not be able to receive when it arrives. Which means $270 will be thrown out and have no food for my dog. I will be canceling.
Reply from The Farmer's Dog2026-06-22
Thank you for your honest feedback, Terrie.
We aim for our delivery experience to be as seamless as possible, and we're so sorry to hear that your experience fell short of expectations.
While we're not able to guarantee a specific time of day for your deliveries, we partner with carriers to provide our customers with a projected two-day delivery window to help create a smooth delivery experience for dogs across the nation, and we always aim for your orders to arrive right when you need them.
That being said, we wouldn't want to leave you with an order you were unable to feed. If you'll reach out to us at [email protected], we'd be more than happy to help in any way we can!
Here's a polished version of your review:
> We have had a wonderful experience with Farmer's Dog! Our dog absolutely loves the food and gets excited for every meal. One of our main goals was to help her lose weight because she was significantly overweight, and this food has been a great part of that journey.
>
> Not only does she enjoy every bite, but we've also been impressed with the company's outstanding customer service. We had an unfortunate situation where a large portion of her food thawed unexpectedly, and Farmer's Dog responded quickly and made sure we received replacement food right away.
>
> Their team has been incredibly responsive, helpful, and easy to work with. Between the quality of the food and the exceptional customer care, I highly recommend Farmer's Dog to anyone who wants the very best for their dog.
**Shorter version:**
> We have had a fantastic experience with Farmer's Dog. Our dog loves the food and looks forward to every meal. We started using it to help her lose weight, and it's been a great fit for her. When we had an issue with some of her food thawing due to a freezer issue, their customer service team was amazing and quickly helped us get replacement food. Excellent product, outstanding customer service, and a company that truly cares about pets. Highly recommend! 🐾❤️
Reply from The Farmer's Dog2026-06-19
It sounds like your family has found a routine that really works! We're grateful to be a part of your dog's routine 🐾
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Tom m美国 · 1 review · Experienced 2026-06-17 ·
★★★★★
The Farmers Dog wants the best for Dogs
When we got our pup we wanted him to have the best food possible and after comparing prices and testimonies on food quality we decided to try the farmers dog. He loved the food and wolfed it down for both his breakfast and dinner. They delivered the food to our door frozen with dry ice to ensure that it stayed frozen. We signed up for text messages and they let us know in the morning of the day we would be receiving our food and then messaged us again upon dropping it off. Unfortunately he showed signs of food allergies and our vet has put him on a hydrolyzed diet. I thought that I had canceled his plan so I was very surprised this morning when I got a text notification informing me that we were getting our farmers dog delivery. I called them and talked to them about canceling our plan and they set up a refund for me, the food though still got delivered. I called them and they confirmed that the refund had been put in but they were not able to take the food back, only asking that I give it to a neighbor, friend, or animal shelter. I will update this if I don't receive a refund but from my current perspective I could have asked nothing more of the farmers dog, everyone I talked to was absolutely fantastic and really seems to stand behind wanting to put the dogs first.
Reply from The Farmer's Dog2026-06-18
We’re grateful for your trust and your understanding! It sounds like you’ve been doing everything possible to find what works best for your dog, and we’re honored that our team could make the experience a positive one. Thank you for sharing your story 🙂
First of all.. just want to say we had a great experience. The staff were lovely. And great service throughout.
We had the Sunday dinner menu as was the only option.. and were excited as we thought it would be great. Had heard good things.
Unfortunately we were disappointed.
It wasn’t great.
We had the double roast.
Food arrived fast.. but Luke warm.. pork was dry.. then once we asked was told no pork cracking as they had ran out. This was at 3.45 (still had the evening to go) we were given free desserts. But doesn’t take from what we expected in the roast dinner.
Will still return, but maybe for a pizza as they looked amazing. 🤩
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Tara C美国 · 6 reviews · Experienced 2026-05-28 ·
★★★★★
I have two bulldogs
I have two bulldogs. One that can have grains and one that cannot. A 36 lb Frenchie and a 70 lb English bulldog. I’ve ordered a few times. The dogs enjoy the food. My last shipment the labels were wrong. Not only were the labels wrong for each dog, I soon realized some said chicken and they were clearly beef. I reached out. I took pictures, pealed back the label as requested. Then received an email telling me to “go on ahead and switch the labels to the correct bag.” What should have happened was your company should have offered to pay for shipping to take this entire order back, and send a new order. If you had the bag back maybe you could scan it and see who didn’t label the correct dog or the correct food and provide some education to that employee. There are so many of these companies to choose from. Telling me to switch the labels was not the outcome I was looking for, nor is it an indicator or high business standards. One dog cannot have grains.
Reply from The Farmer's Dog2026-06-16
Thank you for sharing your feedback with us, Tara. Making sure you receive exactly what you except in each order is something we take very seriously, and feedback like yours is vital in helping us improve. We're sorry to hear that your experience fell short of expectations. At the heart of everything we do is our commitment to the health and well being of every pup we are entrusted to feed.
With this in mind, we’d like the opportunity to learn more about your experience, so please reach out to [email protected] and mention this review. We look forward to being able to support you further — we're always here for you and your pups!
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Laura Comstock美国 · 2 reviews · Experienced 2026-06-12 ·
★★★★★
Customer Service is no help!
We were referred by a friend who raved about the food and service. We started out okay however after the 3rd delivery we started having issues with labels missing (we have 2 dogs - one large and one small). I reported it and was advised they would pass it on with instructions on how to read the code on the food. Next shipment same problem, told this is unusual and it would be reported. Fast forward to the past three shipments. Boxes arrived with smashed corners, open top and exposed dry ice. I was told not to worry the food was still good. The customer service support team simply read from a script and for the cost of feeding 2 dogs (over $500 per month) I would expect greater concern on their shipping issues. The box arrived yesterday with the bottom ripped open and we tossed most of the food as we did not feel comfortable with the exposure of the food.
This morning I canceled and will move to making the food myself. Such a disappointment that their service, delivery and product support get an F. I realize things happen ocassionally however this many times is unacceptable.
Reply from The Farmer's Dog2026-06-15
Thank you so much for sharing your experience with us, Laura. Your valued feedback helps drive continuous improvement in our day-to-day operations.
With this, we're so sorry that your experience fell short of expectations, and will continue to work with our team to help minimize these types of issues moving forward.
In the meantime, we're so glad a specialist was able to follow up with you and provide additional support! Please don’t hesitate to reach back out if there is anything that we can do to further assist you — we're always here to help.
