The Farmer's Dog (thefarmersdog.com) has a 3.7 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
My vet recently told me that the fat content is too high so I shouldn’t use it anymore. My personal opinion is it is too watered down and smells terrible.
Reply from The Farmer's Dog2026-06-15
Thank you for reaching out to us and providing this feedback, and we're sorry your experience fell short of expectations. We hope it's reassuring to know that all of our fresh recipes are formulated by Board-Certified Veterinary Nutritionists to be 100% complete and balanced for all healthy pups.
Additionally, our commitment to using real, fresh, and healthy human-grade ingredients is at the heart of what we do. The natural moisture content and texture of our recipes are a result of no preservatives or fillers, quality ingredients, and our gentle cooking process, which is designed to preserve essential vitamins and nutrients crucial for your pup's well-being.
We are eager to further connect with you, so please send us an email to [email protected] and reference this review so a specialist can follow up with you.
M
Miss M B美国 · 1 review · Experienced 2026-06-09 ·
★★★★★
It’s MUSH
It’s MUSH!
The good might be natural but it’s mushy and I don’t want to feed my dog baby food… I tried to give it to her and she doesn’t like it. I have a husky I think we need some chunky food. This is strange …. Def not like the pics
Reply from The Farmer's Dog2026-06-12
Thank you for reaching out to us and providing this feedback. We're so sorry to hear that your pup wasn't excited about our fresh recipes and that your experience fell short of expectations.
Our commitment to using real, fresh, and healthy human-grade ingredients is at the heart of what we do. The natural moisture content and texture of our recipes are a result of no preservatives or fillers, quality ingredients, and our gentle cooking process. With this, our fresh recipes are formulated by Board-Certified Veterinary Nutritionists to preserve essential vitamins and nutrients crucial for your pup's well-being.
That being said, please send us an email to [email protected] and reference this review so a specialist can follow up with you — we're here to help!
M
Marianne美国 · 2 reviews · Experienced 2026-06-09 ·
★★★★★
Good food, bad service
The customer service and service in general is awful, but my dog does enjoy the food so we will stick with it for a while. Customer service reps deny simple requests, but it turns out you can make a lot of of the changes on the website yourself. In addition, something was left out of my order and I was told it would ship the next time, but it was never added to the order. We will see how it goes.
Reply from The Farmer's Dog2026-06-24
Thank you so much for sharing your feedback, Marianne. We're so sorry to hear your experience has fallen short of expectations.
Our Customer Care Team is available 24/7 to assist with anything you need; however, you are absolutely able to make changes directly in your customer account at your own convenience!
Additionally, we truly apologize if something was missing from your pup’s order! Please reach out to us directly at [email protected] and reference this review so a specialist can ensure you are taken care of! We are always here to help.
The Farmer's Dog company has excellent natural, healthy food for dogs. I liked reading about their journey into creating the product. It was very disheartening to read about what really goes into off the shelf dog food. It was a wake up call, for sure!
They take into consideration your dog's weight, breed, activity level and other factors to determine the daily amount that your dog needs nutritionally. The give you instructions on how to transition from your dog's current food to their new food.
Their customer service is top notch. They answer all your questions in a timely manner and are very supportive of your dog's health journey. I would definitely recommend their product to anyone who wants to make sure their dog eats well so their humans can have them around for a long time.
I didn't have any trouble transitioning my dog to TFD food. She is not a picky eater and she loves all the flavors. My dog Daisy also loves the Snap Sticks treats. I get orders every 2 weeks instead of 4 because of freezer storage space. However, you can save money by ordering monthly.
You can't go wrong with The Farmer's Dog!
Reply from The Farmer's Dog2026-06-10
Thank you for taking the time to share this! We know there are a lot of choices out there, and we're honored that you've trusted us with Daisy's care. Give her some extra love from us 🐾
I didn't have any issues until 2026, something in their billing system changed and I started receiving shipments I did not order. Then in April, they charged my account and I received an order. But, then a week later, they charged my account for an order I did not request or receive. I called them, and they insisted I did place an order and that it was delivered to me, it was NOT. Fast forward to May, the same issue again, I received an order, but they charged my card again so this time I received a double order. They double billed ne for April and May, when I called to hopefully resolve this issue, their representatives were rude and unhelpful. I have canceled this account, it's a shame because my dog liked this food but I refuse to deal with a company I can't trust. They are double billing senior citizens and people with families who can't afford this double billing. With the way I was treated, I will never again consider referring anyone to your business again, delete my account and do not contact me ever again.
Reply from The Farmer's Dog2026-06-09
Thank you for sharing your feedback with us, Melissa. We're sorry to hear your experience fell short of expectations. We always strive for your orders to arrive just when you need them. We take into account the amount of food you have on hand, order size, and your safety stock preferences. With this in mind, the exact billing day can vary.
That said, we are happy to adjust your preferences for a better billing and delivery experience, and would love the opportunity to connect with you, and help in any way we can. We're available 24/7 so you can connect with us anytime by emailing us at [email protected] — we're here for you.
O
OJSD美国 · 5 reviews · Experienced 2026-06-01 ·
★★★★★
SUBSCRIBERS BEWARE
FYI-I'M IN THE TOP 20% OF GOOGLE REVIEWS. THIS REVIEW IS BASED ON FACT WITH MY PERSONAL EXPERIENCE:
UPDATE: Farmer's dog has reached out to me and they are refunding not only the cancellation subscription fee that I mentioned in this review but also my original order. They also said they were going to look into the situation on why I was charged and why I wasn't canceled when I requested.
Lesson learned on subscriptions with companies be careful and be aware.
UPDATE ON REPLY FROM FARMER'S DOG: thank you for reaching out and replying I just wanted you to know that I did read and reply and I appreciate it and I hope the readers will take all of this into consideration! Sorry it didn't work out.
SUBSCRIBERS BEWARE
On June 2nd I canceled my subscription & this morning, June 6, I woke up and there was a charge from them for my subscription.
Since I canceled they do not have my permission to charge my bank account and that is fraud. I looked this up before I used the term fraud and if a business charges your account after you have documentation that you canceled their subscription & documentation they accepted your cancellation, then that is a form of fraud.
I would be happy to post a screenshot of the documented request for cancellation and the documented reply of my subscription was canceled, on this platform if asked.
Reply from The Farmer's Dog2026-06-08
Thank you for reaching out. We aim to provide a seamless ordering experience for our customers, and we're sorry that your experience fell short of expectations.
While feeding plans through The Farmer's Dog function as a subscription, that subscription can be canceled at any time at no cost.
Additionally, we can always cancel any upcoming order so long as we are before that order's cutoff date for alterations. We communicate those cutoff dates via email, as well as in your customer account, which you have access to upon signing up.
With that in mind, our team would love to continue to learn more and help in any way we can. If there's anything else we can help with or any further questions, please reach out to us at [email protected].
As a Pet Rescuer, Pet Educator and Published Author of a Pet Rescue/Responsible Pet Ownership book, I am an AVID animal lover. I LOVE your commercial with the song "What the World Needs Now". We need MORE of that, no sales, no hurry, just people loving their pets!!
T
Tetty美国 · 8 reviews · Experienced 2026-04-30 ·
★★★★★
Beware of they're promotional offers!
Beware of their promotional offers!! I signed up and they calculated how much it would cost after the promotional period. Not only was the cost more than $30 more than they said, but they charged me full price after the second shipment (the offer was for discounted price for 3 shipments).
And the food is very fatty. It's hard to get out of the plastic. I'm not a fan.
Reply from The Farmer's Dog2026-06-05
Thank you for reaching out and sharing this feedback with us, Tetty. We’re sorry to hear your experience fell short of expectations.
We aim to provide a transparent billing experience with each order. With this, we outline pricing at checkout and send confirmation emails prior to each shipment to ensure you’re kept in the loop about future billing dates.
Additionally, we strive to make our packaging quick and accessible, so your feedback is deeply appreciated. We’re always here and happy to provide helpful tips for portioning out each pups’ fresh recipes.
We would love the opportunity to chat more about your experience. We're available 24/7 so you can connect with us anytime by emailing us at [email protected].
My dog really liked the 1st sample of the farmers dog and the 2nd shipment. Then when the 3rd arrived the pouches were not frozen, she would not take a single bite. I called customer service and they resent the shipment. Again she would not eat it. I dont know why, but something was wrong. It was way too much trouble anyway and would have been extremely difficult to travel with her. I would not recommend.
Reply from The Farmer's Dog2026-06-03
Thank you for reaching out and sharing your feedback with us, Keta — we are truly so sorry to hear that your experience fell short of expectations.
The responsibility of making sure your orders arrive in safe condition is something we take very seriously. That is why we have several facilities we ship from so we can deliver our fresh food quickly to dogs across the country. Additionally, we insulate all deliveries well enough for food to travel to its destination and still be safe to eat.
We'd appreciate the opportunity to connect and discuss further to ensure you’re fully supported. Please send us an email at [email protected] and mention this review.
We have been feeding our dog Koda, Farmers dog for the past couple years. Unfortunately, two weeks ago he passed away, just shy of his 16th birthday. We had him since he was four months old so it was a devastating loss for our family. We had just ordered his next box of food so my daughter called Farmers dog to cancel the next orders. They so generously credited us back all the packets he had not eaten and said for us to donate them. We we’re so surprised and touched by that generous offer, so understanding and considerate of what we had just gone through. Several days later, a package showed up on our door. It was a beautiful plant and when we opened the card, it was from Farmers dog sending condolences on the loss of our family member. I was so deeply touched and impressed with this company. Instead of being upset that they were no longer going to have the revenue of a customer, they knew the grief we were going through and truly were compassionate . What a refreshing way for a company to operate. In this day and age,it is so rare and truly amazing! Thank you for not taking care of our dog Koda for the past several years, but for taking care of our family during our time of grief.
Thank you, The Arellano Family
Reply from The Farmer's Dog2026-06-01
We’re so sorry for your loss. Sixteen years is something incredibly special, and Koda will always be an important part of your family’s story ❤️ We’re grateful we could support you in a small way and are keeping your family in our thoughts.
S
Sarah Lewis美国 · 2 reviews · Experienced 2026-05-29 ·
★★★★★
Great Customer Service
I’ve had my pup on the farmers dog food for about two years. At 12 years old, he still has a pep in his step and is keeping his weight steady. I have never had an issue with the farmers dog delivery. It’s always come on time and frozen solid. Unfortunately, this last delivery some of the food had defrosted. The customer service department was wonderful. They took care of this situation made sure we had plenty of food on hand and would not run out until a new order was processed. I can’t tell you how pleased I am that we switched from kibble to the farmers dog. it’s a little more expensive, but it is well worth it. kudos to the customer service reps.
Reply from The Farmer's Dog2026-06-01
We love hearing that your pup is still full of energy and feeling great at 12 years old! We’re sorry that the shipment didn’t arrive in perfect condition, but we’re so glad our team could get everything sorted out quickly and make sure your dog didn’t miss a meal.
Staff is totally unknowledgeable. It looks like they are taking information on your dogs and will tailor the package. Both my dogs have health issues. Both came back with the same recommendations (different only in quantity of food because of their weight and activity level) and if purchased would have made their health conditions worse. One was minor - a food allergy. The other would have caused her to have bladder stones requiring surgery. This was one of the health conditions I selected (oxalate stones) from their list and yet they still selected a high protein diet for her. High protein diets should be avoided in dogs with oxalate stones. I wrote back several times and they said that I can always change and tailor my selection of food and that their protein is high quality. Quality doesn’t matter; human grade doesn’t matter. High protein foods should not be given to dogs with oxalate stones or those prone to them. Never. They totally missed the point that they should never have recommended the food they did in the first place. After going back and forth with them 4 times, I decided I needed to write a review and let the world know that they mechanically crank out their recommendations without thought. If you think you are getting something tailored because they ask about health conditions, you are being fooled.
Reply from The Farmer's Dog2026-05-29
We appreciate you reaching out about your experience. We're truly sorry for any confusion that may have occurred during the sign-up process. I hope it is reassuring to know that we work closely with our board-certified nutritionists to ensure we offer the best meal plans for the health and well-being of all the dogs in our care while also allowing you to update recipes at sign-up based on your dogs' health needs and preferences.
While we don't currently offer specialty diets, many dogs who've experienced similar issues are currently doing very well on our fresh food. However, we always recommend checking in with your vet to see if our meal plans could be a good fit. We understand you’ve already been in touch with our team, but please don’t hesitate to reconnect with us if there’s anything further we may assist with — our door is always open.
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Brittany美国 · 1 review · Experienced 2026-05-25 ·
★★★★★
They are the best!
I recommend the Farmer’s Dog to anyone, not just for the amazing food, but also the care and support of all the people in the company.
Their food is amazing and our dog Copper loved it! We took a risk because he was a picky eater. But he loved the food, and we noticed his stomach issues, breath, and coat all improved. He also LOVED the Snapsticks and got more excited for these than his other treats!
While I haven’t needed customer service often, I did notice the dedication they put into the quality of their products and being available for support.
Along with all that, after our beloved Copper had passed, I received an email shortly after I cancelled the meal plan that expressed sympathy and confirmed my meal plan was cancelled. But then a few weeks later, I received a handwritten sympathy card from them. It further highlights their dedication as well as the care they have for all dogs and their families.
Seriously, give them a try! They truly have amazing food and an even more amazing team to support you!
Reply from The Farmer's Dog2026-05-26
Our hearts go out to you. Copper sounds like such a special dog, and we’re so glad he loved his meals and treats so much. We’re honored we could be a small part of his life and bring some comfort to your family ❤️
J
J Scott美国 · 1 review · Experienced 2026-05-21 ·
★★★★★
We have been using Farmer’s Dog for our…
We have been using Farmer’s Dog for our two cockapoos Molly and Charlie for a couple years now. Prior to Farmer’s Dog, Molly (7 year old) was over weight and had stinky breath. We switched hoping to help Molly get to a healthier weight. Two years later, bad breath is totally cleared up, she is at a healthy weight, and has so much more energy (not an exaggeration). Both Charlie and Molly love their food.
In addition, the customer service is amazing. I used the chat and spoke with Angel to make a last minute change to my next order. I had questions about my changes and also needed to alter some delivery dates. Angel handled it all like a pro, and made sure all of my questions were addressed.
I have recommended Farmer’s Dog to family and friends and will continue to do so. I really believe in this dog food, and the stellar service is the cherry on top!
Reply from The Farmer's Dog2026-05-25
Reading this makes our day! We’re so happy to hear Molly is thriving and feeling more like herself again. Also love hearing that Angel was able to help make those last-minute changes smoothly for you.
My dog used to be a picky eater with stomach problems. Farmers Dog is high quality food that he loves. His coat is softer and he no longer has stomach problems. He loves all varieties and he loves the treats as well. The price is well worth it to see him so happy and healthier with his food.
Reply from The Farmer's Dog2026-05-21
It makes our day to know your dog is living his best life—we're honored to be able to spend mealtimes with him 🧡
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Suzanne美国 · 1 review · Experienced 2026-05-19 ·
★★★★★
A satisfied customer's 5 star review.
I have been feeding my dog Sandy the Farmer's Dog food since Feb 2023 and she has never had any problems. I give her the turkey because it is the lowest in fat. My dog is 15 yr old and still gobbles up every dish of food. I don't have any problems with the shipping since we are on a "will call" plan with them. No automatic shipments for us. We call them when we need more food and it ships within a few days. They always notify us when it's shipped. We plan to continue feeding our dog your food for as long as she is with us. 5 stars for Farmer's Dog.
Reply from The Farmer's Dog2026-05-19
Thank you for your kind words and for being with us these past few years ❤️ We’re so happy Sandy is doing well, loving her meals, and continuing to thrive at 15 years young!
BUTT JUICE! If your dog has ever had stank butt before… be prepared… it actually sprayed all over my friend’s leg, my couch, and blanket all at once. My dogs but juiced occasionally it’s something I am totally okay with because they take care of themselves. I know they are butt juicing bc they aggressively attack their butt and then it stinks for a little. Then it goes away. HOWEVER, this food is like supplementing your dog with an OD amount of salmon oil that they don’t need in the first place. They have been attacking their butt and spraying stink oil non stop. This is after two weeks I only give them a half portion daily split in the morning and evening with their original kibble. Wellness brand kibble A1, this… is an expensive way to spend an excess of time cleaning EVERYTHING including yourself. I have also made my dogs food before and they never experienced this issue and their energy levels, bmi, and coat were gorgeous. Don’t let them fool you. Save your money.
Reply from The Farmer's Dog2026-05-19
Thank you for sharing your feedback with us, Hannah. The health, well-being, and safety of every pup we're entrusted to feed is our highest priority.
Hopefully it's reassuring to know all our recipes are formulated by Board-Certified Veterinary Nutritionists to be 100% complete for all healthy pups. With this, every ingredient in each of our recipes is selected for its nutritional value and works alongside other ingredients to form a fully-balanced, human-grade recipe that meets a dogs' nutritional needs, including salmon oil.
That said, we'd love to provide you with any support we're able. We're available 24/7 so you can connect with us anytime by emailing us at [email protected] — we're here to help!
S
SZ美国 · 4 reviews · Experienced 2026-02-27 ·
★★★★★
Amazing service
Great company!! Easy setup and delivery. Great customer service with excellent follow through. Outstanding product.
Reply from The Farmer's Dog2026-05-18
Thank you for your kind words! We're always here if you need us 😊
M
Mark美国 · 1 review · Experienced 2026-05-14 ·
★★★★★
I can’t say enough good things about…
I can’t say enough good things about The Farmer’s Dog. I saw their ad during the Super Bowl a few years ago, signed up for the 30 day trial, and have never looked back.
Even through we were feeding our dog supposedly super high quality kibble, our vet kept telling us he was overweight, so we were feeding him less and less and it didn’t feel right. He was clearly hungry all of the time and we felt terrible about it.
When The Farmer’s Dog trial pack showed up (right on time as it always does) our dog was so surprised that this food was actually for him that he hesitated before eating it and then I think it blew his mind.
Within a week, the difference was obvious. He was satisfied, happy and drinking much less water. Feeding is easy and takes no prep other than remembering to thaw the packs (unlike trying to make kibble palatable with water and additives).
At the end of the 30 day trial, he was 1/3 of way to his goal weight so the decision to continue was an easy one. 3 months in the vet was amazed at how healthy he was, and at the perfect weight, which he has maintained.
The Farmer’s Dog staff are so great that they will actually personally respond to my texts, make sure everything is great, and take the time to show that they care.
I sincerely think this company is exemplary and focuses on always improving their service and product quality.
Thank you to The Farmer’s Dog for taking care of us and our amazing pup! I would select 6 stars if I could!
Reply from The Farmer's Dog2026-05-18
We absolutely loved reading this! The image of your pup realizing the food was actually for him made our day. We’re so happy he’s thriving, maintaining a healthy weight, and feeling his best 🎉
I can’t say enough great things about The Farmer’s Dog — both the product and the people behind it.
After a stressful international move, my dog completely lost her appetite. I tried everything, including cooking for her myself, and nothing worked. The moment I switched to The Farmer’s Dog, she was hooked. It was such a relief to finally see her eating happily again, especially during an already overwhelming time.
But what really sets this company apart is their customer service. They genuinely go above and beyond. Once, when I was heading out of town and realized my shipment timing wouldn’t work, I reached out hoping for a simple reschedule — and they made it happen without any hassle. It was one of those rare moments where a company actually treats you like a person, not just an order number.
Reply from The Farmer's Dog2026-05-15
Thank you for such thoughtful words. We know stressful changes can really affect dogs, so it means the world to hear your pup found joy in mealtime again. We’re also happy our team could make the shipping situation easy and stress-free for you.
