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Shopping & Fashion

The Gold Gods

100 reviews

4.0100 reviews
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About The Gold Gods

Data updated
Website
thegoldgods.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
61 reviews
Replies to negative
83% (19/23)
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Is The Gold Gods legit?

The Gold Gods (thegoldgods.com) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 72% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 83% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

C
Carlos B · 1 review · Experienced 2025-05-01 ·

Incredible company

Incredible company. The jewelry is amazing and the customer service is outstanding! Will never not go to gold gods for all my jewelry.

R
Richard Hedges · 1 review · Experienced 2025-04-25 ·

Lifetime warranty

My chain snapped and they had a replacement sent out to me immediately. Their lifetime warranty is top notch. They also respond fast and are super nice. All my gold jewelry comes from them. Thank you gold gods!

M
Myriah Robinson · 3 reviews · Experienced 2025-04-22 ·

Great quality and honors their lifetime warranties

I have ordered several 18k gold plated chains, and each one has been high quality and just as described. Between my son and husband, the chains have been through a lot, and there has been minimal (if any) fading. When the clasps broke on two of my chains after a few years of wear, their customer service team helped me get them replaced under their lifetime warranties.

F
Francis · 2 reviews · Experienced 2025-04-10 ·

Excellent Customer Service

Excellent Customer Service. Keep it up!

A
Ashley Small · 1 review · Verified · Experienced 2025-03-20 ·

I ordered on March 18th and still…

I ordered on March 18th and still haven't been able to get confirmation of shipment so I have nothing to review, but since you all keep sending the email, here you are.

Reply from The Gold Gods2026-03-30

Hi Ashley, We’re very sorry to hear about your experience. We understand how disappointing this must have been, and that is not the standard we want to provide. Thank you for taking the time to share your feedback. We’d like the opportunity to make things right and will be reaching out by email so we can work with you directly toward a resolution. Please keep an eye out for a message from [email protected].

R
Rachel Goodman · 2 reviews · Verified · Experienced 2025-03-19 ·

Excellent customer service

Excellent customer service! Even after 5 years, they honored my lifetime warranty and were prompt in replying to my request. I am a very happy customer and would gladly purchase from them again!

G
Gary Warren · 13 reviews · Verified · Experienced 2025-03-18 ·

Everygolgenthing went great 👍😃

Everything went great 👍😃

Z
Zachary · 3 reviews · Experienced 2025-04-07 ·

Absolutely top tier customer support…

Absolutely top tier customer support and products. Do not miss opportunities to get pieces and stuff you like from them - very happy with my years of supporting the gold gods.

c
customer · 4 reviews · Verified · Experienced 2025-04-03 ·

Company that cares

I wrote a very degrading review based on customer service not responding earlier. A representative of the company reached out and corrected the issue to, my satisfaction. Recommend Highly

K
Kenneth Herzog · 2 reviews · Experienced 2025-03-30 ·

The Gold God's

There customer service, emailing back with responses was great. They offer military discount, great to hear. I ordered a 14K Yellow Gold Solid Figaro. It came in a great looking Gold Gods Gold box. Simple and secure packaging with signature required. I like that very much. I was skeptical to purchase an expense item online. There customer service made everything easy to do. Thank you again The Gold Gold.

Z
Zach Freiburger · 1 review · Experienced 2025-03-27 ·

Good customer service

B
Butch · 4 reviews · Experienced 2025-03-16 ·

The Gold Gods customer service and…

The Gold Gods customer service and response time was excellent, I sent a e-mail on Sunday night regarding the size of my bracelet and that it was to big. I received a response first thing Monday morning stating that I send it back and they would send me a new (7.5"Bracelet) I received my new bracelet the following Tuesday. I would highly recommend the gold gods and continue to refer them to others.

K
King Perez · 1 review · Experienced 2025-03-17 ·

First interaction with Gold Godz

First interaction with Gold Godz. Product was great quality but even more impressive was the support team. Jed and Alan were WONDERFUL in their services. Both were quick in responding, communicated very well, were courteous, and actually got the situation resolved. Very impressed with the product and company but specially that support team of Jed and Alan! 5 stars. Will return!

P
Polo · 1 review · Verified · Experienced 2025-02-17 ·

I have used gold gods for years now and…

I’ve been a loyal customer of Gold Gods for years and have always loved their products and service. I recently had an issue with a bracelet I ordered for my girlfriend’s birthday—it came in too small. I reached out to their team, and while it took some time and a few back-and-forths, they ultimately resolved the issue and made it right. I appreciate that they worked with me to find a solution and showed that they value their longtime customers. In the end, my girlfriend was happy, and I’m grateful they stood behind their product. I’ll definitely continue to shop with them.

E
Ethan Benedict · 1 review · Experienced 2024-12-18 ·

Scammer. Be aware

Please do your research and look at reviews outside of their network. This company is scamming and robbing people blind by selling fake, falsely advertised, poorly crafted garbage under the guise of high quality jewelry. Their customer service is a joke and is almost certainly how they avoid most of the refunds their “lifetime warranty” promises. This company should be sued and shut down. I will be going to the fullest extent of the law to make right the thousands they stole from me.

Reply from The Gold Gods2025-03-19

Hi Ethan, I see that this issue has been taken care of. I apologize for the inconvenience it has caused. Do you mind updating this review?

M
Max G · 1 review · Experienced 2025-02-18 ·

great customer support

took a bit to respond but besides that they were absolutely helpful with replacing my bracelet

O
Oshay · 1 review · Experienced 2025-01-01 ·

Great quality solid gold rope chains

L
Lovie Kaufert · 9 reviews · Experienced 2024-02-10 ·

This jewelry is great to me, BUT

Update: They stated they absolutely upgrade jewelry. I love knowing that so when I am ready to purchase another set I can be confident in upgrades. The jewelry was great to me. Now with that being said I purchased and 8 mm 10k 18in necklace and a 10k 8mm 7.5in bracelet and I want a new 10mm 14k gold necklace now BUT the resale here in Wisconsin after paying $8000 for this set is $2500. The gold gods don't upgrade or take jewelry back I am assuming due to the actual over pricing they submit consumers to. I WILL purchase from them again but getting this set sold is like a slap in the face. Keep this in mind if you purchase from them.

Reply from The Gold Gods2025-03-19

Hi Lovie, Thank you for this review. Who told you that we do not do upgrades? Can you please email us at [email protected], we 100% do upgrades.

S
SPENCER CAMILIEN · 2 reviews · Experienced 2025-01-28 ·

Best customer service

C
Cory Thompson · 2 reviews · Experienced 2025-01-22 ·

Love the way my chain looks!

Great quality chains at a reasonable price! They don’t miss!

Reply from The Gold Gods2025-01-27

Hi Cory, It's unfortunate that you made this review we are are going back and forth via email taking care of this issue for you. I hope you decide to remove it once we decide on your exchange chain. You told us in the email that you loved the chain :(