Nice seller
Nice seller. Easy communication.
About The Gold Gods
Data updated- Website
- thegoldgods.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 61 reviews
- Replies to negative
- 83% (19/23)
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Is The Gold Gods legit?
The Gold Gods (thegoldgods.com) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 72% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 83% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
awesome customer support
These guys were great customer service…
These guys were great customer service is A1 in my book I had an issue and when I contacted customer support they were on it right away thanks so much for everything.😎
Delivery was quick
Delivery was quick. Packaging very beautiful. Product! It looks more sterling silver than gold. hoping my daughter will like the anklet. If so thenI will be ordering from you in the very near future.
Ordered a Cuban curb 26in solid gold…
Ordered a Cuban curb 26in solid gold chain and though there was a different tracking they kept in contact with me.
They replaced my sunglasses for free
I bought a beautiful pair of sunglasses, which I had for years but then broke - and GG replaced them free of charge! And they're so cool!!
My son's necklace broke soon after he…
My son's necklace broke soon after he got it. I did get a replacement but it took a couple of months.
Reply from The Gold Gods2026-03-18
Hello Jessica, Thank you so much for leaving a review. We are extremely sorry to hear that this occurred, causing a disappointing shopping experience. We would like to make it right for you as soon as possible by providing you with a much better experience. We'll be emailing you shortly so we can discuss this matter more to get it resolved as soon as possible!
been a customer of The Gold Gods for a…
been a customer of The Gold Gods for a while, they always deliver the best quality
Still haven’t got a reply to send back…
Still haven’t got a reply to send back my chain and exchange for the gold one instead of the white gold
Reply from The Gold Gods2026-03-30
Hi Jaston, We’re very sorry to hear about your experience. We understand how disappointing this must have been, and that is not the standard we want to provide. Thank you for taking the time to share your feedback. We’d like the opportunity to make things right and will be reaching out by email so we can work with you directly toward a resolution. Please keep an eye out for a message from [email protected].
Great quality 👌🏼
Great quality 👌🏼, exactly what I wanted and fast delivery, would recommend to friends for gold chains here
my package is over a week delayed
Reply from The Gold Gods2026-03-30
Hi Alex, We’re very sorry to hear about your experience. We understand how disappointing this must have been, and that is not the standard we want to provide. Thank you for taking the time to share your feedback. We’d like the opportunity to make things right and will be reaching out by email so we can work with you directly toward a resolution. Please keep an eye out for a message from [email protected].
Order did not arrive in time
My order was supposed to me 1-2 days for my gold Franco chain and it took almost two weeks to get here. The heart shaped vermeil necklace I bought that said 5-10 day shipping is already going on three weeks of not being delivered. Your shipping absolutely sucks and is terrible and I want my refund on the shipping I paid for considering I didn’t receive anything in the time frame I was supposed to and I’m still waiting on my other chain.
Reply from The Gold Gods2026-03-16
Hi Theodore, I am so sorry about this inconvenience. I've just emailed you directly from [email protected] so we can take care fo this for you.
Gold God‘s always come correct
Buying Good Reviews
Sneaky business practice. Offered me a $100 store credit to change my review. Can you really trust a company that buys reviews from unsatisfied customers?
This company is the worst of the worst
This company is the worst of the worst. Bad products, worse customer service
Reply from The Gold Gods2026-03-16
Hi Rob, Thank you for your review. I see from our emails that we fixed your issue and everything is good, please let me know if that is not the case. We just emailed you directly from [email protected]!
Great support and easy to follow return…
Great support and easy to follow return process.
Customer service is top tier!
Jed and the team at TGG are very helpful. I wish every chain buying experience was like this!
I sent several emails about my…
I give my experience 5 stars. Customer service was able to help me with a great solution. Most companies don’t go over and beyond like they do. For that you guys have a forever customer!!!!! I have purchased sunglasses in the past and I still have them 7 years later. Thanks for all your help!!!!!!
Poor quality..
Poor quality... and then got refunded for a item that gold gods said was sold out, but in their site said it was still available...
Reply from The Gold Gods2026-03-16
Hi Mike, I am so sorry for the inconvenience. I have just emailed you directly from [email protected]. We look forward to hearing back from you and taking care of this issue!
Fast delivery & quality jewelry best in…
Fast delivery & quality jewelry best in the game