The Gold Gods (thegoldgods.com) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 72% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 83% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.
I’ve been rocking Gold Gods Jewelry for a minute, and every piece hits hard. The quality is crazy, the designs are fresh, and you can tell they put real care into their work. On top of that, the team is real, and they always make sure you get what you want and feel right while doing it. If you want jewelry that stands out and lasts, Gold Gods is where it’s at. You heard it first, Polo
The 5mm solid white gold rope chain I bought is exactly what I wanted and was as advertised. It was shipped securely and very fast. The whole process was easy, fast and simple. I will definitely be buying from the Gold Gods again.
The products are great but I requested a refund and return and still have not received a reply
Hi Ray, We’re very sorry to hear about this experience. We understand how frustrating it is when a refund does not seem to be handled correctly, and that is not the level of service we aim to provide. Thank you for bringing this to our attention. We’d like the opportunity to look into this further and make things right, and we will be reaching out by email so we can work with you directly toward a resolution. Please keep an eye out for a message from [email protected].
Hi Carol, We’re very sorry to hear this item did not meet your expectations. We understand how disappointing it is to receive something that feels lower quality than expected, and that is not the experience we want for our customers. Thank you for taking the time to share your feedback. We’d like the chance to make this right and will be reaching out by email so we can work with you directly toward a resolution. Please keep an eye out for a message from [email protected].
Excellent customer service. Ran into an issue twice with my bracelet and needed it replaced. They did not hesitate to correct the issue. They stand by their lifetime warranty. Definitely recommend.
Amazing customer service. Clasp on my chain broke that i bought 4 years ago & they helped me through the process of getting a new replacement chain. Super helpful through the entire process. Also, love their products.
I originally purchased a solid gold chain in 2021, fast forward to 2025 when the chain broke. I was able to find my original order receipt, however I no longer had the lifetime warranty card, they still honored the lifetime warranty without any questioning, a super quick and easy process. I received my new chain in less than a week. I did have to pay for my own return shipping to get a replacement order, but I guess that’s a small price to getting a $1300 chain replaced.
Purchased a solid gold rope chain from them years ago. Looks great and if you break it by accident they always help and send you a new one.
The ring is beautiful and perfect. One stone did fall out, but I am extremely happy that Gold Gods has a lifetime.e guarantee.
My first time to the website it was easy for me to use yes I will tell my family and friends abut this site l got jewelry for my son for father's day and he was pleased with it I also liked the look maybe some piece could be larger but I was sill satisfied we just gave to my grandson who was very happy so yes I'll be back thank yo
That is amazing company I love everything quiality us the best’s
I purchased a beautiful solid gold Figaro bracelet. Had an issue and customer service was responsive, polite, and resolved my issue quickly. Thanks for standing behind your products Gold Gods!
Gold gods the mf truth. They the real deal. Real gold 100% authentic. Lifetime warranty. Thanks gold gods
I bought a 10k bracelet that lasted me 3 years until it finally broke. They made the warranty process a breeze and are an honest business, thank you!
I am highly satisfied with my order from Gold Gods. Purchased a Gold Cuban Choker and I get so many compliments on it daily! Would highly recommend Gold Gods to anyone wanting the best jewelry!
It’s very small in length it’s choking my neck
Hi Jonathan, I am sorry that the size you ordered end up not fitting! I've email you a few time from [email protected] with no reply, do you mind checking your spam folder? We look forward to getting you the proper exchange that fits perfect!
So i purchased a rope chain and a box chain in 2015, a few days before my wedding the spot weld at the start of the rope chain finally let go. I have used and abused these chains for 10 years, never showered with them or took them swimming and they have stood the test of time. When you manipulate the rope chain you can see where the chain has been rubbing for years but as it lays you cannot see any issues. Luckily i still had the original box and the company was willing to work with me. I would say the only “negative” would be that the warranty is based on availability and stock so unfortunately after 10 years they don't carry the same length chain i purchased. In my opinion thats such a minor issue as the cost was so minimal compared to 10 years of almost daily wearing. They were happy to send me a replacement and based on my experience i will be adding to my collection from this company. Key tips for a smooth warranty claim would be have your authenticity card. The box it originally came in and a receipt from purchase which all conveniently fit in the box that the items come in. I would and will recommend this company to anyone who doesn't want to wear their solid gold going out or heading to another country. The product is top quality and i cant wait to order more.
POORLY MADE-I have purchased 3 bracelets and a couple of necklaces. One bracelet I gave to my son and the bracelet kept falling off, I was going to send it back to replace, but then it fell off and he lost it. I have since replaced it, had it for a few days and has fallen off twice, the clasp is too flimsy for the weight of the bracelet. I also gifted same bracelet to my sons friend and he has lost the bracelet as it fell off because of the same reason. I will be returning the bracelet and necklace that I just purchased as this is a manufacturer defect and this is not acceptable. I will lose taxes, handling fees and duties because of this, not to mention the loss of the 2 bracelets.
Hi there, I am so sorry for this inconvenience. Do you mind emailing us at [email protected]. I cannot find your order or contact information with what you've provided on here. Thanks! We look forward to hearing from you so we can make this right :)
Gold gods customer service is and quality is the best you will ever find !
This company are full of crooks. They have taken my money and because of their mistake of placing the wrong address of their company, they have chosen to hold my money hostage and gave me a gift card on place to make up for the loss of my money and or my items. Stay away from "The gold gods" there are many bad reviews on this company, everyone should listen to them and not order from this terrible company. Go to GLD.COM way better treatment, better quality jewelry, and have the ability to fix things with now issues, with actual customer service. STAY AWAY FROM THE GOLD GODS!! **UPDATE** THIS KNIVING COMPANY JUST CONTACTED ME TO BRIBE ME TO GIVE ME ANYTHING I WANT TO MAKE THINGS RIGHT. FIRST WHY ALL OF A SUDDEN MY MONEY IS REFUNDED AT THE VERY MOMENT I LEAVE A BAD REVIEW. WEIRD RIGHT?!? I WILL BE POSTING A GOOGLE REVIEW WITH THE SCREENSHOT OF WHAT THESE CROOKS TRIED ON ME JUST SO THEY CAN CLEAN UP THE FACT THAT THEY'RE THEIVES. Please people save yourself YOUR MONEY, YOUR OWN TIME, AND YOUR WELL BEING. Please, if ordering jewelry go to GLD.COM (A million times better company). I'm going to do EVERYTHING I can to let everyone know of this BBB uncredited business to steal from anyone else. Again GOOGLE review with proof of bribery. Thank you
Hi JJ, We apologize for the inconvenience. Your refund was issued earlier today. We've just sent you an email. We were incorrectly informed that you wanted store credit instead of a refund, but this has been taken care of. Thank you for your patience.
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