We believe it’s not too much to ask for your nutritional supplements to meetthe same high standard you want for your food: organic, clean and natural.•••Touchstone Essentials was born in 2012 with a vision of organicgoodness accessible to everyone. Getting the right nutrition is abig part of living to your full potential.•••We comb scientific journals and carefully cultivate formulas thatput healing plants at your fingertips. It’s a difference you can see and feel.•••Our supplements read like a recipe for good health.They're filled with organic fruits and veggies, and never any toxic additives.
Written by the business, not verified by us.Touchstone Essentials, Inc (thegoodinside.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 75% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-04.
Reviewers had a great experience with this company. Customers frequently share that orders arrive promptly and securely, with many pointing out fast shipping and reliable delivery services. Consumers love the high quality of the supplements, often highlighting noticeable improvements in their overall well-being and daily routine. Parents particularly appreciate the positive changes they notice in their children after using these health items. However, some people mentioned frustrating issues with unexpected subscription renewals and difficulties managing recurring auto-deliveries. Some reviewers were not happy with packaging flaws, noting that certain spray bottles leaked or arrived nearly empty.
Auto-generated from all reviews of this business. For reference only.Autoship on time. Good products. Excellent packaging. Feel the difference with the use.
Hi there Tonda! We're happy to hear you are feeling a difference while using our products. Do not hesitate to contact support if you have any questions or concerns. Thank you for shopping with us!
It’s good but the spray bottles that I have been getting somehow loses the liquid nearing the end. Or the inside of the cap becomes liquidy also the parasite cleanse seems to be coming half full
Good morning! Thank you for your purchase and feedback. The spray bottle shouldn't be losing any liquid. Please ensure that you're doing 4 sprays, 3 times a day because over-use can result in product that doesn't last a month. Each bottle of Para-Shield contains 21 mL of our liquid herbal cleanse, providing 21 days of servings (based on adult usage). Because the bottle is a standard one-ounce size, the bottle will appear about two thirds full, while providing the correct number of servings. Each bottle is filled via machine, calibrated to the exact correct amount. Please let us know if you have any further questions.
Good morning, Petri! Thank you for your purchase and feedback. We're glad to hear everything went well! Please let us know if you have any questions or concerns!
I cat see or find any results yet but we keep using the product so we hope for the best
Hi! Thanks for the recent order and for taking the time to share your thoughts with us! We're sorry to hear that our supplements haven't quite met your expectations. When using zeolite for the first time, detoxing the initial heavy metal load can take some time. Some folks notice a difference right away, for some, it takes a few weeks, while others never notice a difference. Not noticing a difference right away or at all doesn't mean the zeolite isn't working; everyone is different and feels different effects from a detox. Pure Body Extra (PBX) zeolite detox spray and Pure Body drops work to remove heavy metals and other toxins from the gut and cells of the body. As heavy metals and toxins are removed, the body can function at an optimal level. Through supporting the immune system, trapping free radicals, and helping to balance the body’s pH, you may find you have improved energy levels, a more restful sleep, improved focus and clarity, and an overall sense of well-being. As a natural mineral supplement, Pure Body Extra (PBX) and Pure Body are not intended to diagnose, treat, cure, or prevent any disease. If you have any questions, don't hesitate to reach out to our friendly Support Team!
I placed my first order with this company on 28 November 2025 (Order #22198531). Nearly two months later, the order has still not been delivered. I contacted customer service multiple times and was repeatedly referred to PostNL. PostNL has confirmed that they never received the parcel, and I never received any notification indicating that the shipment was handed over to the carrier. As the seller, the company remains fully responsible for delivery. To date, no valid proof of shipment or handover to the carrier has been provided. The legal delivery period under EU consumer law has clearly been exceeded. After allowing ample extra time due to holiday congestion and winter conditions, I formally requested a full refund. This experience has been extremely disappointing, especially for a first-time customer. I hope the company will take responsibility, resolve this matter promptly, and improve its customer service and order handling procedures. ___________________________________________________________ UPDATE: 14/01/2026 Package eventually received, but process caused unnecessary stress Update: After my initial review, the company informed me that a second shipment was sent on 18 December, as the first package never arrived. I was later told that, according to PostNL, the parcel had been delivered to a neighbour. I was never notified by PostNL, there was no update in my PostNL app, and no delivery confirmation was shared with me. I only managed to retrieve my package yesterday, after discovering that it had been at my neighbour’s home for nearly three weeks. Unfortunately, my neighbour also did not inform me during that time. This is the first time I have experienced such poor communication from PostNL, and I will be filing a formal complaint with them regarding this matter. I would like to thank TheGoodInside for resending my order and for eventually taking my complaint seriously. However, I do want to give constructive feedback. As a new customer, ordering for the first time with a lot of enthusiasm and spending nearly €200, I expected more proactive support from the start. Instead, I was initially told to resolve the issue myself, despite clearly explaining that the tracking number was not recognised by PostNL and that PostNL referred me back to the seller. During that period, I genuinely felt left alone. From my perspective, the first package appears to have been lost, and the overall handling of the situation cost me over a month of time and energy. I have worked 15 years in retail, and I firmly believe that first-time customers deserve extra care and clear communication. This situation required far too much chasing and follow-up on my side. While I may end up being satisfied with the products themselves, this experience has made me hesitate about placing a second order. Five-star service is not only about resolving issues eventually, but also about how supported a customer feels throughout the process. I do appreciate that the company ultimately took responsibility and followed up, which is why I am updating my review to three stars.
Hi Zeliha. Thank you for taking the time to share your feedback with us! We're really sorry to hear that there's been some trouble receiving your order. It looks like you reached out to our Support team once your original order marked delivered on Dec. 10 was not received, and we issue a replacement order on Dec. 18, 2025, which shows as delivered on Dec. 23. Are you indicating that you have also not received the replacement order as well? By logging in to your account, and navigating to your Order History, you can then find tracking links for both your original order, and the replacement order that we issued. If you still have more questions, our Support Team would be happy to assist! https://thegoodinside.com/contact
The order process was simple, and shipment was fairly quick. Great communication, careful packaging and fantastic product!
Hi. Thank you for the recent purchase and for taking the time to share this thoughtful review! We're delighted to hear that you're enjoying our supplements :) If you have any questions at all, feel free to reach out!
Order was received on time. I think this is placebo water. I saw no difference in the 3 people in my house who took this product. I was hoping to see things that other influencers have posted - major changes in behavior, stool changes, fewer under eye circles, better sleep. I didn’t see any of this.
Hi, thank you for the recent purchase and for taking the time to share your feedback with us! We regret to hear that our supplements didn't meet your expectations. When using zeolite for the first time, detoxing the initial heavy metal load can take some time. Some folks notice a difference right away, for some, it takes a few weeks, while others never notice a difference. Not noticing a difference right away or at all doesn't mean the zeolite isn't working; everyone is different and feels different effects from a detox. As heavy metals and toxins are removed, the body can function at an optimal level. Detox helps to support the immune system, trap free radicals, and help to balance the body’s pH. You may find you have improved energy levels, a more restful sleep, improved focus and clarity, and an overall sense of well-being. As a natural mineral supplement, Pure Body Extra (PBX) and Pure Body are not intended to diagnose, treat, cure, or prevent any disease. If you have any other questions, feel free to reach out to our friendly Support Team for help!
Fast service with a great product!! So glad to of found such a wonderful detox product!!
Hi there, Lana! We're happy to hear you think our heavy metal and toxin detox is wonderful! Please do not hesitate to contact us if you need anything, and thank you for shopping with us!
Hi there! We're happy to hear you love our heavy metal and toxin detox! Please do not hesitate to contact us if you need anything, and thank you for shopping with us!
Great product, easy to use, decent price point, works for anyone
Hi there, Penny! We're thrilled to hear you think our product is great. We would love to hear which product you have purchased. Please let us know if you need anything further and thank you for shopping with us!
I chose the products to detox my children. After some days they became more focused, better sleep and my 2-year started talking.
Hi Nadja! We're happy to hear you have started to see a difference in your 2-your old. Please let us know if you need anything further, and thank you for shopping with us!
Everything
Hi Dedre! Thank you for choosing our products. 💚 Please let us know if you need anything further, and thank you for shopping with us!
I love these supplements, great quality!
Hi Rebecca. Thank you so much for sharing your thoughts about our supplements! If you have any questions at all, don't hesitate to reach out!
Order came quickly and was what I expected. Products work well, seeing improvements.
Hi there, Erika! We're happy to hear you are seeing a difference while taking our products. Please do not hesitate to contact our support team if you have any questions or concerns. Thank you for shopping with us!
I've been both a customer and an Affiliate of Touchstone, but I won't be using or promoting their products any longer. The products themselves are comparatively expensive which I assume is because they have to factor in the commission they have to pay to Affiliates promoting their products. There's cheaper equivalent products on the market. I'm not sure how Touchstone are still selling their zeolite drops and sprays for human consumption in the UK and Europe as zeolite is now classed as a 'novel food' and I notice other zeolite brands no longer give dosage information on their labels. The Touchstone website encourages you to 'Autoship' and buy packs of 5 to get the best price which, to most consumers nowadays is not a viable option. With regard to Affiliates, the commission structure makes it difficult to earn money for the majority of Affiliates. For example, as an Affiliate+ (which means you get paid commission on your downline) you have to either introduce 5 new paying customers a month or make personal purchases to the value of 100PV. As an example, buying 5 bottles of their Fulvic Minerals at the best price of £175 would only give you 90PV meaning you wouldn't even qualify after buying 5 months worth of one of their products! You would have to spend further on another product to get an additional 10PV to qualify for that month and have to do the save every month to remain qualified. There is the option of just Affiliate, whereby you do not need to meet any minimums, but you only earn commission from your personally introduced customers, and not from your downline. This defeats the whole purpose of a 'Multi Level' marketing business model and I can't imagine any serious Affiliates being interested in this option. As a Touchstone Customer or Affiliate, you are almost coerced into signing up for an Autoship subscription throughout the checkout process. Even if you choose a 'one-off' purchase, rather than subscription, you are hit with pop-ups and tick boxes throughout the check out process to encourage you to subscribe to auto-ship - not good customer practice. There's more bad practice concerning the Affiliate+ fees. The cost to be an Affiliate+ is $19.95 a year. (in the UK you are billed the UK equivalent). Again there is an 'Auto-Renewal' box, and heres' the catch. Not many people like 'Auto-Renewal' as lots can change in 12 months, however if you fail to tick the Affiliate+ auto-renewal box, in 12 months time you lose your position as Affiliate+ and drop to Affilate - meaning you LOSE your whole downline! Naughty! Touchstone say they send a reminder email, but beware, they don't. On the positive side, Touchstone offer a wide range of products which are tested to contain very low levels of heavy metals and many of their products contain organic ingredients. The pay off is the high price.
Good morning! Thank you for your purchase and feedback. Touchstone believes it’s not too much to ask for your nutritional supplements to meet the same high standard you want for your food: organic, clean, and natural. This starts with organic practices, which mean fruits and vegetables that are free of herbicides, pesticides, and fungicides. Touchstone uses ingredients that are grown sustainably and gently processed to preserve the goodness within. All formulas are vegetarian friendly, and include plant-based enzymes and probiotics. We are sticklers about quality control and test everything before it ever gets close to the bottle. We select a diverse array of powerful plants that deliver concentrated nutrition in a convenient form. Efficacious, clean nutrition at your fingertips is the goal, and it simply costs more. You have a choice. After using our products, your experience will demonstrate that the extra efforts are worth it. Touchstone Essentials adheres to all guidelines for selling our products in the associated country, we sell where it is legal to do so, which includes the UK and Europe. The website contains offers for opting into the auto-ship subscription, we also have 3 and 5 pack options of some of our products to increase the savings that customers see. You’re by no means required to do so, but the option is there if you’d like it. On the contrary, the 3 and 5 pack options are very popular with our customers and the auto-ship subscription is even more popular. In regards to your comments about the Affiliate + membership and remaining active via the 100PV threshold, this information is provided to Affiliate+ members during sign-up via the terms and conditions and we’ve made it even easier to remain active by introducing the option to have 5 personally enrolled members of your downline as an option, instead of 100PV per month. This is a goal that many Affiliate+ members are easily able to maintain. We don’t coerce anyone into any purchase or program, there are options throughout the checkout process making customers aware of their options and the available upgrades and programs they can opt into, but again, that’s the extent of it, they can opt into these programs, they’re not forced or coerced to do so. Many of our Affiliate+ members opt into the yearly auto-renewal, however, once again, our Affiliate+ policies and procedures covers what happens if you opt out of the yearly renewal. The Affiliate+ program is only available via a yearly membership, so if you opt out of that membership and lose your Affiliate+ status, you’re downgraded to you a standard customer account, this is standard practice with many memberships that require a paid option. Furthermore, we do send quite a few emails out to customers regarding concerns with their accounts, if you haven’t received one of our emails, we’d suggest checking your spam filters and folders. Please let us know if you have any further questions.
Very Good experience. This company sends order out and ships fast. they always help when I have to change my order. And the products are high quality and function as well as I expect!
Hi there, Brenda! We're happy to hear you have had a good experience with our company and are happy with our products! Please, do not hesitate to contact support if you have any questions or concerns. Thank you for shopping with us!
It's been a month haven't noticed any changes
Good morning, Jazz! We're sorry to hear that you haven't noticed any changes. When using zeolite for the first time, detoxing the initial heavy metal load can take some time. Some folks notice a difference right away, for some, it takes a few weeks, while others never notice a difference (although, some folks notice a difference after they stop taking the product...and realize it was working for them and start taking it again). Not noticing a difference right away or at all doesn't mean the zeolite isn't working; everyone is different and feels different effects from a detox. Pure Body Extra (PBX) zeolite detox spray and Pure Body drops work to remove heavy metals and other toxins from the gut and cells of the body. As heavy metals and toxins are removed, the body can function at an optimal level. Through supporting the immune system, trapping free radicals, and helping to balance the body’s pH, you may find you have improved energy levels, a more restful sleep, improved focus and clarity, and an overall sense of well-being. As a natural mineral supplement, Pure Body Extra (PBX) and Pure Body are not intended to diagnose, treat, cure, or prevent any disease.
Because I am canadian it would be helpful to have duty and tariffs and shipping paid
Hello Anne! We appreciate you ordering our products! Currently, when orders are purchased and shipped to Canada, we offer different pricing options, and all fees are included at checkout! Please do not hesitate to contact us if you need anything further, and thank you for shopping with us!
I reached out when I received my order because I had some questions, but I never received an answer or the support I needed. Consequently, I proceeded with the first week of using the product, and honestly, I felt extremely ill. After one week of usage, I would say it was not a good experience. It might have gone better with the proper support. I do want to send the product back-this was an expensive detox to get so ill from.
Hi there, Leslie! Thank you for your feedback. We'd very much like to look into this for you, unfortunately, we would need further information to do so, such as an order number or email address linked to your account. We routinely go through our emails approximately every 3 business days or so, and there's a good chance that your email was responded to, so we'd like to see if we can locate that for you. Most people who use natural zeolite report positive experiences as they detox heavy metals and toxins. Some people may have mild detox effects when they start out. In most cases, reducing the amount of zeolite and increasing water intake will ease those effects. The zeolite Clinoptilolite has been granted GRAS (Generally Recognized As Safe) status by the Food and Drug Administration. Since zeolites will attract water to facilitate the detoxification process, adequate filtered water intake is suggested (8 to 10 glasses a day) to avoid dehydration. If any signs of dehydration do appear (headaches, tiredness), increase your water intake and reduce your zeolite intake for that day. In rare cases, someone may experience a Herxheimer reaction or “healing crisis” whereby you may experience worsening symptoms for a short period before feeling relief. Herxheimer symptoms may include: Headache, Nausea, Upset Stomach, Brain Fog and Fatigue. However, because the zeolite clinoptilolite captures and holds heavy metals and toxins within its crystalline structure, a detox reaction is less likely to occur, since the toxins do not come in contact with the body’s systems as they are removed. This makes zeolite a far more gentle and preferred detoxification method compared to any other method. EDIT: After speaking with you via email and being able to locate your account, our records indicate that a response was sent to your original email on November 3rd at 3:33pm. We do apologize if you didn't receive this response (it could have been caught in your spam filter or spam folder), but we do see that a response was sent within a reasonable timeframe from your original email.
A complete scam of a company. I never received my package, which they confirmed themselves, but somehow almost two years later I am still waiting for my refund of almost 700 euro. Now, they seem to have blocked me as I am not receiving their automated email response.
Dear Joanne, We’re truly sorry to hear that your experience with us didn’t meet your expectations. We understand how frustrating this must have been, and we want to ensure we make it right. On January 5, 2024, we confirmed that your order had been returned to us. At that time, we requested that you verify your shipping address so we could send out a replacement because you requested a replacement to be sent to you. Unfortunately, we didn’t receive an update from you, which led to the closure of the issue on our end. In retrospect, we should have followed up with you, and we sincerely apologize for this oversight. To clarify, we have not blocked your account. We did receive your email sent on Sunday, November 23, 2025, but as we are closed on weekends and experienced a higher-than-usual volume of emails due to our Black Friday sales, our response was delayed. We have since replied to your inquiry with a resolution. If you haven’t received our response yet, we kindly ask that you check your spam or junk folder, as sometimes emails can be mistakenly filtered there. We greatly appreciate your understanding, and we’re here to assist you further. Please don’t hesitate to reach out if you need anything else.
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