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Shopping & Fashion

The Luxury Closet

106 reviews

4.2106 reviews
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About The Luxury Closet

Data updated
Website
theluxurycloset.com
Category
Shopping & Fashion
Location
United States · Dubai
Status
Unclaimed
Last 12 months
106 reviews
Replies to negative
79% (15/19)
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Is The Luxury Closet legit?

The Luxury Closet (theluxurycloset.com) has a 4.2 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 80% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 79% of negative reviews. Last updated 2026-08-10.

What people say

M
Mr Rakesh Sharma · 2 reviews · Verified · Experienced 2026-07-11 ·

Excellent service and premium products

Reply from The Luxury Closet2026-07-22

Dear Rakesh, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC

C
Candice · 5 reviews · Verified · Experienced 2026-07-10 ·

Would buy again!

Bag arrived quickly, exactly as described. Couldn't be happier!

Reply from The Luxury Closet2026-07-18

Dear Candice, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC

T
TP · 1 review · Verified · Experienced 2026-07-08 ·

The shoes I ordered were in terrible…

Update: The Luxury Closet reached out to me after my previous review. I will say their customer service was excellent. They offered a partial refund for the shoes. Original review: The shoes I ordered were in terrible shape. The sole of one of the shoes has pulled away from the shoe and was not disclosed on website. I had to send it to a cobbler to be repaired. Also, while shipping was super fast I received a bill from DHL for duties a week after delivery.

Reply from The Luxury Closet2026-07-28

Dear Customer, I can see that our support team has been trying to reach out to assist you in resolving this matter, but we haven't been able to connect with you yet. Kindly check your inbox or reply directly to us at [email protected] so we can assist you further and resolve this for you as soon as possible. Best wishes TLC

M
Mazen · 2 reviews · Verified · Experienced 2026-07-09 ·

Same as new and great delivery 👌 same…

Same as new and great delivery 👌 same as picture

Reply from The Luxury Closet2026-07-17

Dear Mazen, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC

J
Julie McMillan · 19 reviews · Verified · Experienced 2026-07-09 ·

The top i purchased was everything I…

The top i purchased was everything I had been looking for and at a beautiful price. The top is stunning and I plan in the near future to buy from here again. The shipping was fast and the price point was great.

Reply from The Luxury Closet2026-07-17

Dear Julie, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC

M
Mihaela Deca · 1 review · Verified · Experienced 2026-07-05 ·

The promptitude and professional…

The promptitude and professional approach of staff to assist me with my queries. Thank you!

Reply from The Luxury Closet2026-07-17

Dear Mihaela, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC

H
HOLLY Rayner · 2 reviews · Verified · Experienced 2026-07-06 ·

Was a seamless buying process

Was a seamless buying process, I put some bids in. Both weren’t accepted, but I was then happy to pay the asking price. Shipping was super fast from UAE to Aus, bag was in perfect condition with receipt from sellers original purchase. Highly recommend

Reply from The Luxury Closet2026-07-17

Dear Holly, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC

S
Sarah Friedlander · 4 reviews · Verified · Experienced 2026-07-06 ·

Excellent transaction from start to…

Excellent transaction from start to finish. Ease of navigating website and great selection of beautiful items. Effective communication and updates. Prompt delivery and regular updates. Gorgeous and authenticated quality and excellent service.

Reply from The Luxury Closet2026-07-10

Dear Sarah, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC

c
customer · 2 reviews · Verified · Experienced 2026-07-03 ·

Fabulous seller

Reply from The Luxury Closet2026-07-17

Dear Customer, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC

E
ERICA RAZI · 1 review · Verified · Experienced 2026-07-03 ·

The shoes arrived with a very strong…

The shoes arrived with a very strong perfume odor. They are also small. Not a typical size 42.

Reply from The Luxury Closet2026-07-17

Dear Erica, I can see that our support team has been trying to reach out to you and assist in resolving the matter. However, we were unable to connect with you. We kindly request you to reach out to us via email so we can assist you further. Best Wishes, TLC

C
Customer · 10 reviews · Verified · Experienced 2026-07-02 ·

Very quick shipping and a very…

Very quick shipping and a very beautiful, authentic dress. Will be back for more!

Reply from The Luxury Closet2026-07-10

Dear Customer, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC

C
Christine Duran · 1 review · Verified · Experienced 2026-07-07 ·

Excellent service

Excellent service. Fast, reliable and great communication throughout purchase process. Beautiful authentic LV flats. Excellent delivery. Highly recommend to use for the luxury lover in your life.

Reply from The Luxury Closet2026-07-10

Dear Christine, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC

L
Lawahez Alnema · 11 reviews · Verified · Experienced 2026-07-01 ·

Fast and as shown in the website

Reply from The Luxury Closet2026-07-10

Dear Lawahez, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC

B
BC · 10 reviews · Verified · Experienced 2026-07-08 ·

Superb choice of premium products, with great customer service.

This is a quality luxury goods provider. I was really impressed with the breadth of choice, as well as the accurate descriptions of products on offer. The delivery to the UK was very fast and responses from customer service were helpful, succinct and courteous. Really impressed. I would highly recommend and look forward to dealing with again in future.

Reply from The Luxury Closet2026-07-10

Dear Ben, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC

S
Silvia Miguel · 1 review · Verified · Experienced 2026-07-01 ·

Great like always

Reply from The Luxury Closet2026-07-10

Dear Silvia, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC

B
Brenda Laverde · 4 reviews · Verified · Experienced 2026-07-07 ·

Overall a pleasant experience

Overall a pleasant experience! The Luxury Closet had the Balenciaga Vibram boots I have been looking for, for a long time and at a great price. Boots are in phenomenal condition, if they had the box, they would be practically new. I will definitely be shopping with TLC again!

Reply from The Luxury Closet2026-07-10

Dear Brenda, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC

A
Amy · 2 reviews · Verified · Experienced 2026-07-06 ·

I've purchased several items from TLC

I've purchased several items from TLC. I've been super pleased with every item and the quality and condition of items has always exceeded my expectations.

Reply from The Luxury Closet2026-07-10

Dear Amy, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC

A
Alice · 1 review · Experienced 2026-07-01 ·

bottega veneta lug bots

bottega veneta lug bots. Perfect condition (reduce because the box damaged), 550 bucks!! delivered within 7days (dhl which is the best for me). Already working on a 2nd order, sunglasses 🤞.

Reply from The Luxury Closet2026-07-10

Dear Alice, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC

S
SA · 1 review · Verified · Experienced 2026-07-04 ·

The Delivery Service was so fast and…

The Delivery Service was so fast and the Quality isbthe same as the picture and is more fut to my size😍😍😍😍

Reply from The Luxury Closet2026-07-10

Dear Customer, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC

A
Anneesa Al Essa · 1 review · Verified · Experienced 2026-07-01 ·

Good customer service

Good customer service, and the delivery was fast with good packaging

Reply from The Luxury Closet2026-07-06

Dear Anneesa, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC