The Luxury Closet (theluxurycloset.com) has a 4.2 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 80% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 79% of negative reviews. Last updated 2026-08-10.
Fast delivery, good packaging, high quality products
Dear Jean, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC
Dear Rana, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC
I’m been selling with this company for many years. This company is totally scam they don’t know how to tell the authenticity. They rejected same items one time and approved them next time. There is no Standard Operating Procedure. Only depends on the quality conctroller’s mood. And customer service is slight over this matter again and again. No one really care if they are selling the authentic items or not.
Dear Joan, Thank you for your feedback. Authentication and quality assessments are conducted based on the item's condition, authenticity, and acceptance criteria at the time of review. As items may be resubmitted after extended periods of use, assessment outcomes can differ between submissions. We take authenticity very seriously and every item undergoes a thorough evaluation by our specialist team. While we understand that not every outcome will meet a seller's expectations, our decisions are based on established standards and review processes rather than individual discretion. We appreciate your long-standing association with us. Best Wishes, TLC
Not great. Took my items 2 months ago. Nothing sold yet and just keep reducing. Just a scam and rather keep your items and sell them yourself. Never again
Dear Karina, I can see that our support team has been trying to reach out to you and assist in resolving the matter. However, we were unable to connect with you. We kindly request you to reach out to us via email so we can assist you further. Best Wishes, TLC
Gave them over 50 Ralph Lauren shirts, to have then accept 3 and steal the rest
Dear Leah, We believe this review may have been posted in error and possibly relates to another business. We do not offer collection services in India, and items from India are typically dropped off by customers in the UAE. Additionally, we have no record of any submission involving 50 Ralph Lauren shirts matching the details mentioned in this review. We take authenticity and customer trust very seriously. If you are sure to have submitted items with us, please write to us at '[email protected]' with the submission details so we can investigate further. Best Wishes, TLC
Always a great shopping experience. Easy to navigate website, seamless checkout, fast delivery & great items (accurate description of condition)
Bhavya was really helpful in resolving my concern my order was delivered in time because of her. Love them ✨ I had a great experience ♥️♥️
Dear Thomas, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC
Very bad condition of the product! And no chance to return!
10/10, easy clear and great products
Dear Olivera, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC
Good customer service
Dear Customer, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC
Dear Victor, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC
Dear Devin, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC
The honesty very relatable and very good service
Dear Customer, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC
Highly Recommended ! 100% Authentic products
Dear Customer, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC
Super fast shipping by DHL 6 to 7 days from the time I purchase the order
Dear Michael, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC
Dear Customer, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC
I am impressed with the services that this company offers. The shoes were in very good condition and they arrived on time. I will definitely buy again from The Luxury Closet. Michaela
Dear Michaela, Thank you for your lovely feedback! We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you. Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon. Best Wishes, TLC
There is no authentication certificate for the pieces to guarantee that it’s originals
106 reviews matching