PetLabCo. (thepetlabco.com) has a 4.0 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 74% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
We have been using PetLab ProBrite for over a year and are just amazed at how much better our senior dogs teeth look. He refuses a brush, so this has literally been a life saver.
Reply from PetLabCo. 2026-06-30
Hi Phillip,
We are so pleased to hear about the amazing improvement in your senior dog's teeth after using ProBright for over a year. It's wonderful that our product has been such a great help, especially since brushing is a challenge. We always encourage to keep brushing as part of their routine, but we understand the challenges. Thank you for sharing your positive experience!
Kind regards,
PetLabCo.®
Great products!!!
We fully on board for the tooth powder, it works great!
Reply from PetLabCo. 2026-06-30
Hi Gabe,
We're so happy to hear you're fully on board with our tooth powder and that it's working great for your pet! Thank you for sharing your positive experience.
Kind regards,
PetLabCo.®
Our vet just can't believe that my 9 year old golden has never had to get a dental cleaning, her teeth have been pearly white thanks to this product!
Reply from PetLabCo. 2026-06-30
Hi there,
We're thrilled to hear about the amazing results you've seen with your golden's teeth! It's wonderful that our product has helped keep them pearly white and impressed your vet.
Best regards,
PetLabCo.®
The joint pills gave my dog more years without pain. He started taking them and was able to jump up and set with me. I have also started giving my other senior dog these pills because he was favoring his back legs.
Reply from PetLabCo. 2026-06-30
Hi there,
We are so happy to hear that our Joint Care Chews have made your dog live more comfortably and enjoy time with you again. It's wonderful that you're seeing positive results with your other senior dog as well. Thank you for sharing your experience!
Kind regards,
PetLabCo.®
Hi Timothy,
Thank you for your 5-star review! We truly appreciate it.
Warm regards,
PetLabCo.®
L
Lisa · 3 reviews · Verified · Experienced 2026-06-22 ·
★★★★★
I haven't seen an improvement in the…
I haven't seen an improvement in the plak on my dogs teeth or their breath. Dogs like the flavour.
Reply from PetLabCo. 2026-07-01
Hi Lisa!
Thank you so much for sharing your experience. We are sorry to hear you have not seen the desired results. We've found it usually takes 90 days of the recommended daily dose to see potential benefits. That's normal for any supplement.
Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention.
Warm regards,
PetLabCo.®
Helped our older lab with unfortunate teeth and missing ones look bright and white.
Thanks,
Kim
Reply from PetLabCo. 2026-06-30
Hi Kim,
We are so happy to hear our product has made such a positive difference for your older lab! It's wonderful to know we could help.
Best regards,
PetLabCo.®
S
Scott · 6 reviews · Verified · Experienced 2026-06-29 ·
★★★★★
Petlab review
It does and amazing job of keeping my Husky/Shepherd's teeth clean. She is now 7 and her teeth look great. No tartar or gum problems. She also uses the probiotics as she has a sensitive stomach and this helps to keep her digestive system happy. I have been using these products for several years now.
Reply from PetLabCo. 2026-06-30
Hi Scott,
We're so happy to hear that our products have made such a positive difference for your Husky/Shepherd! It's wonderful to know that her teeth are looking great and that our probiotics are providing comfort. We appreciate your long-standing support!
Best regards,
PetLabCo.®
Great company, always on time and very easy to adjust my account! Thank you!
Reply from PetLabCo. 2026-06-30
Hi Brock,
We're so glad to hear you find our service reliable and account adjustments easy. Your positive feedback truly makes our day!
Best regards,
PetLabCo.®
It took my yorkie a bit to like the “treats”. But now he lets me know when it’s time for them. They have helped tremendously with his allergies. I give him the Itch Relief Pro Chew and Allergy and Immune Probiotic Chew, then after he takes those he receives the Salmo Bites, which are his favorite. Great service and a fantastic company.
Reply from PetLabCo. 2026-06-30
Hi Katherine,
We're so happy to hear that your yorkie is enjoying the chews and that they've made such a positive difference! It's wonderful to know he looks forward to them.
Warm regards,
PetLabCo.®
I began using PetLab ProBright Powder for my schnauzer. Charlie's teeth, especially his canines and back molars had a lot of tartar. The powder works! Charlie now has just a small dot of tartar on his canines. His molars used to be yucky with tartar --- now there is so much less tartar than before. I will continue to use it because it has been effective. I was afraid he would not accept it on his food but that has not been a problem.
Reply from PetLabCo. 2026-06-30
Hi Marylee,
We are so glad to hear about the positive changes in Charlie's dental health! It's wonderful that our ProBright has been effective on his canines and molars. We appreciate you sharing your experience and are happy that Charlie is accepting the powder so well with his food. We are committed to providing products that make a real difference for our furry friends.
Best regards,
PetLabCo.®
Lets see, your product worked for about a month but beyond that I would like to let everyone know that I have been trying to get out of this subscription for 4 months now!!! DO NOT SUBSCRIBE! They will not let you out!!! They still charge my account EVERY month after repeated Cancel notifications every month.
Reply from PetLabCo. 2026-07-01
Hi there,
We are sorry to hear about your experience. We've found it usually takes 90 days of the recommended daily dose to see potential benefits. That's normal for any supplement.
Being on a subscription is the best way to make sure your products arrive on time and at the best price! Our subscribers receive 20% off the price of their product, and that price will not increase for the lifetime of the subscription. You can manage your subscription online through our customer account portal, found here: https://account.thepetlabco.com/login
Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention.
Warm regards,
PetLabCo.®
I can see the difference in my dog. Just waiting for more improvement, because she’s still scratching.
Reply from PetLabCo. 2026-06-30
Hi Priscilla,
We are happy to hear you're seeing a difference in your dog! Many of our customers notice changes within 90 days of consistent use. Please keep us in the loop on your dog's progress!
Warm regards,
PetLabCo.®
Hi there,
We are so happy to hear that you receive your orders when you need them and that your dog loves our products. Thank you for sharing your positive experience!
Best regards,
PetLabCo.®
Our dog seems to like the tablets! Everytime my order gets attempted to be delivered it is delayed or lost. Whatever carrier Pet Lab is using for delivery is a VERY unreliable company. Pet Lab always assures that I get my order but its late and I have to spend time contacting them too many times.
Reply from PetLabCo. 2026-07-01
Hi Brent,
Thank you so much for sharing your experience! While we are thrilled to hear your dog is liking the chews, we are sorry to hear about the trouble you have had regarding the deliveries. We appreciate your feedback!
Regards,
PetLabCo.®
Our little dog has been much happier after using the probiotic formula. Before, she was scratching and gnawing at her skin and paws constantly. We were having to take her to the vet about once a month for allergy shots and using a spray that she hated. She doesn’t do that anymore and her fur has grown back in and gotten thicker. She loves the taste and thinks it’s a treat. She is also much calmer and relaxed. I have been telling everyone I know with dogs about this product and how great it works.
Reply from PetLabCo. 2026-06-30
Hi there,
We are so happy to hear that our Probiotic has made such a positive difference for your beloved dog! It's wonderful to know that her scratching and gnawing have subsided, and that her fur is growing back thicker. We are also delighted that she enjoys the taste and is much calmer. Thank you for sharing your fantastic experience and for recommending us to others!
Kind regards,
PetLabCo.®
It really works! I'm using this for about 4 months and my dog's eyes looks better. The allergy too. I recommend this to my friends and they are happy too.
Reply from PetLabCo. 2026-06-30
Hi Magdalena,
We're so happy to hear that you've seen such positive changes in your dog! It's wonderful that you're recommending us to your friends.
Warm regards,
PetLabCo.®
Hi Erik, we appreciate your positive feedback! We are glad to hear about your experience, please feel free to reach out with any questions or concerns. We're always here to help.
Best regards,
PetLabCo.®
Hi there, we are glad to hear your delivery was great. We appreciate your feedback. We're always here and happy to help, please don't hesitate to reach out with any questions or concerns!
Best regards,
PetLabCo.®
I'm being asked and reminded to please rate the dog dental powder I got about a month ago, but there hasn't been time to find out if is effective or not. I can say ordering and delivery were fine, and my dog does not seem to notice it when added to his wet food. I do hope it helps - he had very bad teeth when I adopted him at 9 years old and had to have several teeth removed. One thing I suggest - make the scoop separate and selectable by size of dog, or just state the dose amount such as 1/4 tsp. As it is set up, it costs more per dose for a small dog.
Reply from PetLabCo. 2026-07-01
Hi Rebecca,
Thank you so much for your honest feedback. We are happy to hear your delivery went smoothly and your dog does not notice when added to food.
ProBright Advanced is a tailored product meaning each of the 3 sizes offered are customized for that weight range with different formulations and daily dose amounts. You will need to purchase the correct size for your dog's weight to ensure they receive the right daily dose.
Regards,
PetLabCo.®
