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Animals & Pets

TherapetMD

63 reviews

4.563 reviews
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About TherapetMD

Data updated
Website
therapetmd.com
Category
Animals & Pets
Location
United States · Sheridan
Status
Unclaimed
Last 12 months
63 reviews
Replies to negative
100% (5/5)
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Is TherapetMD legit?

TherapetMD (therapetmd.com) has a 4.5 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Macayla Beck美国 · 1 review · Experienced 2026-07-27 ·

When delivery isn’t delivering, therapet does

Rain, sleet or hail may not stop the delivery people, but apparently town houses will even if they each have their own number porch & mailbox…. So when the mail people didn’t want to deliver it a first time, they got it sorted out and they sent it out again. It arrived quicker than the first package would have too. I know the feline ones work, and I can’t wait to see if the canine ones do too.

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Kari 美国 · 3 reviews · Experienced 2026-08-03 ·

I love the cat calming spray!

I love the cat calming spray and use it frequently on my cat trees, bed, and other furniture. I also use the diffusers. I bring A LOT of strays through my home and everyone there is a new one it tends to disrupt dynamics in the house even though the ferals are isolated because scent is scent! But these products really help keep my regular babies feeling better, and minimizes, often stops, there territorial responses.

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Monica Sederholm美国 · 1 review · Experienced 2026-01-16 ·

Reintroduced my cats when we moved to a new house

I got therapet when we moved to a new house and had to reintroduce 2 of my 3 cats that did not get along for years. So much so, that one of the cats decided to live and had chosen to live outdoors in our yard to be separated from the other cat. I set therapet before bringing all the cats into the new home and started the intro process for all cats from scratch. Within 2 weeks all 3 cats were getting along amazingly, no fights occurred. I'm a return customer to enhance their environment and hope that they will improve their relationship.

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Alice Robinson美国 · 4 reviews · Experienced 2026-08-04 ·

I have 4 cats

I have 4 cats, one of them is very shy. Therapet has made a difference for her. Before I put up them up, the other cats picked on her and now they leave her alone. She is coming out of hiding and roaming the house, again. They are all much calmer.

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Karen J英国 · 53 reviews · Experienced 2026-07-25 ·

Amazing customer service and product!

Amazing customer service. Very quick response to my query and was resolved with no problem. Love the product and works exactly as it says it does. Highly recommend.

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Margaret Fletcher Myers美国 · 1 review · Experienced 2026-08-03 ·

Cats are calmer!

We have been using these products for our cats for several years and it truly does help them to be more calm. I LOVE these products and I highly recommend them, especially if you have more than 1 cat! Thank you for making such wonderful products!

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Carol Prechotko加拿大 · 5 reviews · Experienced 2026-08-02 ·

Looking for help for my anxious cat

The process of finding the number of bottles and diffusers was very easy to use. I am reluctant to rate my order higher until I actually use the product at home. Given the reviews I read, I have high expectations that the formula will be successful. The alternative is a vet prescribed medication. The diffuser method is less intrusive.

Reply from TherapetMD2026-08-04

Hi Carol, Thank you so much for taking the time to share your feedback with us! We truly appreciate your trust in trying our product to help support your anxious cat. We completely understand wanting to see the results at home before giving a full rating, and we're so glad to hear that finding the right setup was quick and simple for you. We hope our diffusers create a calm, peaceful environment for your furry friend! If you ever need any guidance, tips, or support along the way, please feel free to reach out to our customer support team at any time. We’re always here to help. Best regards, Khesy Customer Support

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Mrs J英国 · 5 reviews · Experienced 2026-07-24 ·

Great Diffuser

Works well in our cat household. Our three cats are definitely more relaxed when we use these diffusers. There is less stress between them. Definitely ordering them again.

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Brett Davis澳大利亚 · 1 review · Experienced 2026-08-02 ·

Great service and excellent product

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Richard Ceglarek美国 · 8 reviews · Experienced 2026-05-30 ·

I ordered the diffusers

I ordered the diffusers, I even ordered extra for multiple rooms used for 2 months and the dogs still peed. So in my opinion this does not work.

Reply from TherapetMD2026-08-03

Hi Richard, Thank you for taking the time to share your feedback with us. We are so sorry to hear that the diffusers haven't produced the results you were hoping for. Your experience matters greatly to us, and we want to ensure both you and your dog are fully supported. Please reach out directly to our support team so we can learn more about your experience and explore how we can make this right. To help us assist you as quickly as possible, please include ATTN: Khesy in your email subject line. We are here to help! Customer Support, Khesy

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Tammy Graves美国 · 1 review · Experienced 2026-07-27 ·

Great customer service

I bought a 2 pack of the diffusers. The first worked great. The second didn't seem to work. I emailed customer service. They were very responsive initially and with follow up and follow through. They gave me troubleshoot instructions and the diffuser is now functional. it's only been a few days so hoping it helps my older cat relax around our new kitten.

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Jim Young美国 · 1 review · Experienced 2026-08-02 ·

Easy to use website and reasonably…

Easy to use website and reasonably priced products.

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Pamela king美国 · 6 reviews · Experienced 2026-07-17 ·

This did not work for me and my dogs

This did not work for me and my dogs. It didn't stop him from peeing in the house and it is right by the diffuser.

Reply from TherapetMD2026-08-01

Hi Pamela, Thank you for taking the time to share your experience, and we're truly sorry to hear the diffuser didn't provide the results you were hoping for. Our diffuser is designed to help reduce stress and anxiety, which can sometimes contribute to behaviors like indoor urination. However, if the behavior is related to a medical condition, training, marking, or another underlying cause, the diffuser may not be enough on its own. It's clear you care deeply about your dogs, and we truly appreciate that. ❤️ We recommend consulting your veterinarian or a pet behavior specialist to help identify the underlying cause and determine the best approach. If you haven't already, please feel free to reach out to our support team—we'd be happy to review your experience and do our best to help. 🐾 Best Regards, John of TheraPetMD

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Cindy Noyes美国 · 1 review · Experienced 2026-07-27 ·

Great customer support.

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Karen J英国 · 53 reviews · Experienced 2026-07-28 ·

TherapetMD is amazing

TherapetMD is amazing. I needed help with a couple of things. Their response time on emails is extremely quick and they were able to solve my issue on my order immediately. Very satisfied with the customer service provided. Highly recommend.

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Laura美国 · 2 reviews · Experienced 2026-07-31 ·

Easy to order

Easy to order. The ingredients are natural. It's worth the try. My dog gets anxiety during thunder storms. Better than giving him drugs.

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Tina Bykowski英国 · 4 reviews · Experienced 2026-07-31 ·

I was very skeptical but not now

I was very skeptical about the diffusers however this is my second order. They have almost stopped my dog scent peeing in the house.

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DONNA HEWETT美国 · 3 reviews · Experienced 2026-07-15 ·

I was looking for a way to calm my dog

I was looking for a way to calm my dog. The least sound he would bark and in the veterinarian office he was openly antagonistic towards all other dogs. I saw your product and hope it works. I was totally embarrassed by his behavior. I knew I would never take him back until I could get rid of his anxiety. This is the best thing I have found and am looking forward to seeing how it works for him.

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Linda R美国 · 2 reviews · Experienced 2026-07-30 ·

Infusers make my cats happy and calm. No fighting

My 2 old cats will fight when stressed. I have the infusers in every room. When my cats start to get anxious, it means the infuser is empty. I replace them right away! Could not live without them.

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Holly新西兰 · 1 review · Experienced 2026-07-22 ·

It works....

I was unsure at first whether this would work, gave it a go and saw a drastic response! The two kittens stopped chasing and harassing each other and were more chilled out and approachable to people. Possum stopped her neurotic ear scratching. I actually ran out for about 10 days and all the dramas started again, as soon as I plugged it in we saw them totally chill out and come up to the plugin and sniff it.