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Home & Garden

The RoomPlace

200 reviews

4.4200 reviews
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About The RoomPlace

Data updated
Website
theroomplace.com
Category
Home & Garden
Location
United States · Lombard
Status
Unclaimed
Last 12 months
1 review
Replies to negative
88% (22/25)
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Is The RoomPlace legit?

The RoomPlace (theroomplace.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 88% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

K
KELLY DAVIS · 1 review · Verified · Experienced 2024-08-27 ·

Great great great customer service

c
customer · 2 reviews · Verified · Experienced 2024-08-25 ·

Good customer service

M
Michele Smith · 3 reviews · Verified · Experienced 2024-08-24 ·

Very helpful

Very helpful. Always tried to satisfy my needs.

D
DENISE TURNER · 2 reviews · Verified · Experienced 2024-08-24 ·

Shivon Shelton is a great salesperson

Shivon Shelton is a great salesperson. She was very helpful in me choosing the right mattress for me.

C
CLARIBEL CASTILLO · 1 review · Verified · Experienced 2024-08-26 ·

Excellent

Excellent, the sales associate was knowledgeable and very patient.

A
ALEX HERNANDEZ · 1 review · Verified · Experienced 2024-08-24 ·

RoomPlace delivering living room set

Everything was n great condition delivery guys did great on putting everything together and cleaning everything they were great

S
SERGIO CANO · 2 reviews · Verified · Experienced 2024-08-26 ·

All of our questions were answered and…

All of our questions were answered and we were not pressured into any purchase.

P
PERLA YVONNE HERNANDEZ · 3 reviews · Verified · Experienced 2024-08-12 ·

Good sales people

R
ROOSEVELT WATKINS · 1 review · Verified · Experienced 2024-08-26 ·

Young Saleman was outstanding at the…

Young Saleman was outstanding at the age of 19. He’s going to be the LeBron James of sales.

J
JULIA SZCZERBA · 1 review · Verified · Experienced 2024-08-25 ·

I had a smooth and easy shopping…

I had a smooth and easy shopping experience due to Ms.Regina helping us out with looking for a bedroom set for myself. She was a big help and made sure that I was satisfied with my purchase.

G
GAYLE D DRABANT · 1 review · Verified · Experienced 2024-08-19 ·

No thank you

The sales associate, Kat, who helped me.

K
Katherine · 2 reviews · Verified · Experienced 2024-08-23 ·

It’s good quality and an affordable…

It’s good quality and an affordable price. The delivery is quick and friendly and I would definitely recommend the Room Place to friends and family.

M
Mateo & Destinee · 1 review · Verified · Experienced 2024-08-22 ·

Painless Furniture Experience

We had been looking at different couch options for a while, and we found one online that we were really interested in. We went into the store where it was supposed to be on display, but unfortunately it was no longer there. The Sales representative we worked with ,Elvira ,was amazing. She gave us some options, let us browse around, was not pushy at all. We ended up going with a modular sectional and it was difficult to find the right configuration as sizing was an issue. She worked with us for over an hour to make sure we got something that would work. She helped us move pieces around on the showroom floor to make sure we were able to see what we were purchasing. Overall a great experience.

D
DOUGLAS COX · 1 review · Verified · Experienced 2024-08-24 ·

Shanita was great and very helpful

Shanita was great and very helpful. Made process very easy.

S
Sue · 5 reviews · Verified · Experienced 2024-08-21 ·

We received great customer service from…

We received great customer service from the start to the end during the time we went to buy our dining table. The product is also of good quality, the delivery was quick as well. I will recommend this place for your quality furniture.

J
JACKSON TOOMEY · 1 review · Verified · Experienced 2024-08-24 ·

Staff was friendly and informative.

J
JILLIAN SCHOLL · 1 review · Verified · Experienced 2024-08-24 ·

Brian was fantastic!!

Brian was fantastic!!! It took me a very long time to make decisions, he was very patient and helpful.

M
MUHAMMAD K SARDAR · 2 reviews · Verified · Experienced 2024-08-22 ·

Great customer service

D
Dave H · 4 reviews · Verified · Experienced 2024-08-24 ·

the sales people

K
KIA L WEATHERSBY · 1 review · Verified · Experienced 2024-08-23 ·

Attentive, But Not Always Transparent

Attentive, the Room Place gave awesome recommendations for my furniture needs. Had some issues towards the end communicating expected monthly payment, and made the remove service plans (that's always just a way for them to earn more commission), but happy with purchase, waiting on deliver.