Sequel (thesequelapp.com) has a 4.2 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 82% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I originally used one email and then used a different one, this was my mistake and it was flagged, but when I contacted the support team they were there to help me get everything worked out and I am back looking at beautiful ladies. Usually dating sites will scam you but not this one Lia with the support group helped me beyond my thinking of a dating site but this is the real thing.Come on guys lots of pretty ladies.
Reply from Sequel2026-05-03
Dear Customer!
We appreciate you sharing your experience. We're glad the support team was able to assist you with the email issue and resolve it quickly. It's great to hear you're enjoying the site and finding it to be a genuine experience. Thanks for the positive feedback!
M
MJTexas · 1 review · Experienced 2026-04-21 ·
★★★★★
The best part of this app is being able… I was able to copy and paste a screenshot to give to the customer service agent about the nature of my question. That is extremely helpful.
The best part of this app is being able to reach someone with a pulse! It is extremely frustrating on the other dating apps that there is no live chat. And sending them an email usually generates from a stock of responses. The response time was acceptable and I sent it at 12:30 at night. Points!
I did get a solution but it was a bit roundabout. Most the dating apps have a users guide which is much more quickly navigated than the FAQs. so far I’ve learned things by trial and error. It’s been frustrating but if you poke around enough you can end up finding out an answer usually.
Reply from Sequel2026-04-21
Dear MJ Texas,
Thank you for your feedback. Our primary goal on the platform is to provide high-quality customer support 24/7.
Your suggestion regarding the addition of a user guide on our website will be forwarded directly to our supervisor for consideration and potential implementation.
We sincerely appreciate your detailed feedback, as it helps us continuously improve our website.
Team was helpful, but the premium plan I signed up for indicated unlimited chats but didn’t clarify I needed a mutual match first. That should be explained to potential customers first. Misleading
Reply from Sequel2026-04-06
Dear Customer!
We appreciate your feedback and are glad the team was helpful. We're sorry the unlimited chat feature wasn't clear. We will review how this is explained to avoid confusion for potential customers in the future.
