Friendly knowledge
Great experience
The Storage Center (thestoragecenter.com) has a 4.9 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Great experience
Very professional and great customer service
Knowledgeable staff and excellent customer service!!!!
Nice facility Helpful staff
THE PERSON CHECKING US IN DID A GREAT JOB...
This is a great facility!! I had 2 storage units at their Kenner LA location, and when I moved to Covington, I transferred to that location. Andy, the manager in Kenner, is fantastic! The manager in Covington, Katie, is wonderful as well!! Great customer service, reasonable prices, clean facility. If you need storage, check them out!!
Facilities are always neat and clean and the ladies at the front desk are always kind and helpful.
She was very professional, helpful, and knowledgeable of everything. I think you couldn’t find a better person for the job.
Taneisha was very informative with the storage process.She showed me different units. VERY PROFESSIONAL. Will differently refer friends & family
Excellent front desk. Very efficient. Very clean facility, climate control.
Constance did a great job of answering my questions and making sure I had everything I needed for my storage unit!
If all the locations are ran like the one in Lake Charles they should be burned to the ground. I had a 2 units here for a couple years. About every 6 months they’d bump the rent up another $20-$50 due to more people moving in (even though half the units around mine were empty.) They don’t give you 24 hour access unless you’re a business. They keep the bathrooms locked and if no one’s there (which was often) to unlock them you’re just outa luck. This place doesn’t care about its customers or their things. They only want your money
Pleasant fast service and was able to set us up quickly.
Location is great for us, the unit is new and very clean. The staff have been very helpful.
Excellent service and a very clean facility!
65 reviews matching