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Money & Insurance

The Zebra

ClaimedCollecting reviews

218 reviews

4.8218 reviews
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About The Zebra

Data updated
Website
thezebra.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
218 reviews
Replies to negative
89% (8/9)
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About this business

Compare car and homeowners insurance side-by-side in minutes to find the cost and coverage the works for you. All without the hassle of annoying phone calls (we don't sell your data to third parties). The Zebra partners with all the major insurance providers and hundreds of other local and regional carriers to find you the best policy at the best price. Save time and money by comparing rates at TheZebra.com. Or call us at 1.888.255.4364 to speak directly with one of our independent, licensed insurance agents who can walk you through the process.

Written by the business, not verified by us.

Is The Zebra legit?

The Zebra (thezebra.com) has a 4.8 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 89% of negative reviews; Reviews mostly discuss Price, Customer service, User experience. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful, friendly, and knowledgeable staff members for guiding them smoothly through complex home and auto policy options. Consumers consistently note that the digital comparison platform makes evaluating different insurance rates remarkably fast and simple while actively saving a substantial amount of money. Some people were dissatisfied with having to repeatedly re-enter their personal information multiple times during broker and website redirects. A few reviewers also mentioned unexpected price fluctuations or notably high final costs compared to the initial estimates provided online.

Auto-generated from all reviews of this business. For reference only.

What people say

S
S.R. Brown · 4 reviews · Verified · Experienced 2026-07-30 ·

Insurance I was able to get new…

Insurance I was able to get new insurance home and auto by using zebra pretty handy little app takes you where you need to go as far as insurance goes. I would recommend definitely yes zebra is it!

J
Julio Granado · 1 review · Verified · Experienced 2026-07-30 ·

Above and beyond

Above and beyond, an absolute sweet heart. She helped me every set of the way. And everything was extremely smooth. The price was fabulous and I will definitely be recommending zebra to anyone that asks

g
gary stewart · 1 review · Verified · Experienced 2026-07-30 ·

It was so easy to use

C
Christopher Edwards · 2 reviews · Experienced 2026-07-28 ·

Victoria G

Victoria G. Was amazing. Helped me in every way imaginable and got me the best rate when everyone else wanted more than I can pay.

Reply from The Zebra2026-07-30

Thank you, Christopher! Victoria came through and found a rate that finally worked for your budget. We'll make sure she hears this one!

H
Hawk silvas · 2 reviews · Verified · Experienced 2026-07-29 ·

Zebra helped me find a insurance…

Zebra helped me find a insurance company that fit my needs at a reasonable price helped me get in contact with the insurance company n all in all it was super easy to get my car insurance

Reply from The Zebra2026-07-30

Thank you, Hawk! Glad our herd could find you a price that worked and make the whole thing easy.

c
customer · 3 reviews · Verified · Experienced 2026-07-29 ·

Easy to get covered at a reasonable…

Easy to get covered at a reasonable price. The agent made it so easy that I could get this done between patients.

Reply from The Zebra2026-07-30

Thank you! Glad we could get you insured and on your way in just a few minutes.

L
Linda · 3 reviews · Verified · Experienced 2026-07-29 ·

The sale person was very professional.

The sale person, was patience, encouraging and very professional.

Reply from The Zebra2026-07-30

Thank you, Linda! Wonderful to hear your advisor was patient, encouraging, and professional.

L
Luis Azucena · 1 review · Verified · Experienced 2026-07-24 ·

you guys were great in the beginning…

you guys were great in the beginning with finding good companies with great savings. unfortunately towards the end there were some issues where the quotes were not accurate even with the information I gave you as some of it was lost. I spent lots of hours answering your questions just to find out a few days later that I had to provide again information I had already given. the staff was pleasant though.

Reply from The Zebra2026-07-30

Hi Luis, thank you for writing in about your experience. We'd love to look into this. Did you reach The Zebra via our site or did you call in? Please email us at [email protected] - we'd like to investigate which part of our user experience let you down. We're so sorry you had a bad experience. Thank you for your compliments to our staff, and for using The Zebra.

E
Elisabeth · 1 review · Verified · Experienced 2026-07-28 ·

Tyra was terrific

Tyra was terrific. She was thorough, knowledgeable, communicated clearly and was incredibly patient as she reviewed my existing policies. She also found home and auto policies that will save me a significant amount of money, which is a big relief. am grateful for her help.

Reply from The Zebra2026-07-30

Thank you, Elisabeth, for your kind words about Tyra! We're so glad to hear you saved a significant amount. We hope you get to put those savings toward living your best life.

J
Jae · 1 review · Experienced 2026-07-27 ·

Great service

Mr. Charles was very helpful,and kind after I explained my last interaction with the first representative the same day was not a good experience. Thanks Zebra for exceptional service.

Reply from The Zebra2026-07-28

Thank you, Jae! Charles turning things around for you and leaving such a great impression made our day too. We'll make sure he hears this.

B
Brittany P · 2 reviews · Experienced 2026-07-28 ·

Scamers

Just ran a price quote and did a comparison on July 28th 2026 and was quoted 8 policies under $208 however when connected to an agent to finalize the contract, agent states price increased over $40. Do not do business with this company. Get your quotes and then go DIRECTLY to the website for the company quoted. This place is up-charging in excess of $30 plus.

Reply from The Zebra2026-07-28

Thank you for taking the time to leave feedback, Brittany. We're sorry you had a bad experience. We don't upcharge. We're a brokerage and rates are provided to us by the carriers we partner with. Here's info on why rate variance can happen: https://www.thezebra.com/resources/car-insurance/rate-variance-in-insurance-prices/

c
customer · 2 reviews · Verified · Experienced 2026-07-28 ·

Misleading

Every comparison was misleading; every time I choose one based on the rate, the final result is at least $50 more. When I spoke to an agent they added even more fees.

Reply from The Zebra2026-07-30

Hi, thank you for letting us know. The fees you mentioned concern us, and we'd like to look into what happened. Please email [email protected] so we can help resolve this.

V
Valued User · 2 reviews · Verified · Experienced 2026-07-27 ·

The rates were provided promptly

Reply from The Zebra2026-07-28

Thank you for the kind words! Glad we could get your rates to you quickly.

J
Jeff Scott · 1 review · Verified · Experienced 2026-07-27 ·

It was all the agent Lana

It was all the agent Lana! She was polite, helpful, and Informative. She explained things very well.She checked numerous companies and ended up getting me a good down payment and low monthly payment. After 4 days of many texts, many phone calls, emails, and voicemails, this was a relaxed and relief-filled experience!

Reply from The Zebra2026-07-28

Thank you, Jeff! So glad Lana turned four stressful days into zebra zen, we'll make sure she hears this!

j
josephine malisa garcia · 2 reviews · Verified · Experienced 2026-07-22 ·

It took almost 2 hours for someone to…

It took almost 2 hours for someone to switch my insurance and Only took one hour to get approved for my vehicle so I was very dissatisfied. God bless you all.

Reply from The Zebra2026-07-30

Thank you, Josephine for flagging this. We're sorry we didn't give you the fast 5-star experience that you deserve. We appreciate your blessings and will investigate your call to see what took so long. Thank you.

M
Michelle · 1 review · Verified · Experienced 2026-07-23 ·

Here’s a polished

Here’s a polished, professional review you can post: I had an excellent experience getting an insurance quote. The representative was friendly, knowledgeable, and took the time to answer all of my questions without making me feel rushed. They explained my coverage options clearly and helped me find a policy that fit both my needs and my budget

Reply from The Zebra2026-07-24

Thank you for such a polished, professional review, Michelle! Glad your rep took the time to explain things clearly and helped you land a policy that fit your budget.

j
jason harnum · 2 reviews · Verified · Experienced 2026-07-23 ·

Marquisha made sorting out my insurance easy

Marquisha made sorting out my auto insurance genuinely painless. Most companies make you jump through hoops just to get a straight answer, but she was sharp, direct, and actually listened to what I needed instead of trying to upsell me on junk I didn't want. Quick responses, clear pricing, and zero corporate runaround. If you are dealing with these guys, ask for her directly.

S
Sarah Shamblin · 1 review · Verified · Experienced 2026-07-22 ·

I was looking for low-cost insurance

I was looking for low-cost insurance, and needed an SR-22. I came across The Zebra and their website asked me if I wanted to talk to a agent or use a LiveChat, I used the LiveChat and after being asked a handful of questions and within 20 minutes the agent provided two of the cheapest options for car insurance. 5 minutes later I’m signed up and paid. It was unbelievably painless. My agent, Cortney G., had awesome communication, was professional and efficient. I will be recommending The Zebra to anyone I know.

Reply from The Zebra2026-07-24

Thank you for this review, Sarah! Getting you signed up in under 30 minutes is exactly how fast zebras like to run. We're thrilled we could get you covered and back to your day that fast.

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