Great experience with vinny
Great experience with vinny! He knows what he is doing and is straght to the point!
About Mapfre Insurance (US)
Data updated- Website
- mapfreinsurance.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 88% (7/8)
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About this business
At Mapfre Insurance, we know how important it is to protect what matters most, so you can keep your eyes on the road ahead, not the “what ifs.” When the unexpected happens, you can count on our team of experts to step in and set things right, quickly and confidently. We take insurance seriously, so you don’t have to worry. From everyday coverage to those critical moments in life, we’re here to give you peace of mind and the confidence to move forward. With Mapfre Insurance, you’re choosing a company with proven strength, deep regional roots, comprehensive coverage options, and global expertise, all dedicated to protecting what matters most to you.We’re the top-rated auto and home insurer in Massachusetts, serving customers in 11 states nationwide. Our coverage includes auto, home, motorcycle, watercraft, business insurance, and more. As part of Mapfre Group, we are a worldwide leader serving over 31.1 million customers in more than 100 countries with a team of 31,000 employees.
Written by the business, not verified by us.Is Mapfre Insurance (US) legit?
Mapfre Insurance (US) (mapfreinsurance.com) has a 4.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 88% of negative reviews; Reviews mostly discuss Customer service, Price, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers frequently point out that the insurance representatives are extremely friendly, highly professional, and genuinely patient when answering all customer questions. Many people emphasize how incredibly easy and completely straightforward it is to switch providers and finish necessary paperwork without experiencing any confusion. Reviewers also express strong satisfaction regarding substantial financial savings achieved on their home and auto policy premiums, alongside receiving very smooth guidance throughout the entire setup process. However, some customers also noted occasional unexpected price increases and somewhat higher quotes when attempting to finalize their coverage details.
Auto-generated from all reviews of this business. For reference only.What people say
Fast service
Good customer service Good rates
The agent was very helpful in getting…
The agent was very helpful in getting me a new policy and a great quote too . I will be looking forward to a great experience with you . Thank you so much . DR
Reply from Mapfre Insurance (US)2026-08-10
Hello Donna, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE. Sincerely, Quality Assurance
Helpful experience
I came to agency today .they were helpful and I signed with them insured by your insurance .thanks
Reply from Mapfre Insurance (US)2026-08-10
Hello Ali, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE. Sincerely, Quality Assurance
Resealable pricing
Reply from Mapfre Insurance (US)2026-08-10
Hello William, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE. Sincerely, Quality Assurance
Excellent start to our new insurance experience!
Representatives were clear, friendly, and patient. Wait time was short also ! I am looking forward to being a new customer and affordable protection of our family in our vehicles!
Reply from Mapfre Insurance (US)2026-08-10
Hello Laura, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE. Sincerely, Quality Assurance
Meg was fantastic
Meg was fantastic! She handled everything very well despite my being short on information.
I have had wonderful experience with…
I have had wonderful experience with you in the several years I have done business with you. Always helpful, courteous and knowledgeable. Thank you.
I had a certificate bank check and you…
I had a certificate bank check and you would not take it. A BANK CHECK IS THE GOLD STANDARD!!! What is wrong with Mapfre ??? This caused so much inconvenience with my job and coworkers and time. RIDICULOUS!
Ease of acquiring a new auto policy
Great Service
This Company is Prompt And Precise. Kind Hospitality and make the Customer their top Priority. Kudos to the Staffs.
It was such a great experience and the…
It was such a great experience and the company is so welcoming! Thank you again
Reply from Mapfre Insurance (US)2026-08-10
Hello Nikeya, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE. Sincerely, Quality Assurance
The agent at Baldwin were great
The agent at Baldwin were great. Very well informed and responsive.
Reply from Mapfre Insurance (US)2026-08-10
Hello Rick, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE. Sincerely, Quality Assurance
Good job good price good Costomer service
They are good Cosomer service and sales department help to get the job done without complaining thanks
Reply from Mapfre Insurance (US)2026-08-10
Hello Deema, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE. Sincerely, Quality Assurance
My rep Taylor was a pleasure to deal…
My rep Taylor was a pleasure to deal with. She was very helpful and got me a great deal on three vehicles. I wish I had of done it a long time ago.
Reply from Mapfre Insurance (US)2026-08-10
Hello John, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE. Sincerely, Quality Assurance
Easy
Easy to use!
Reply from Mapfre Insurance (US)2026-08-07
Hello Jason, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE. Sincerely, Quality Assurance
Great service and great price
Great service and great price. Thank you
Reply from Mapfre Insurance (US)2026-08-10
Hello Mike, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE. Sincerely, Quality Assurance
Cut my insurance close to half price
Cut my insurance close to half price. Also very easy to deal with Dan @ PJ Lombardo Insurance.
Reply from Mapfre Insurance (US)2026-08-10
Hello Jp, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE. Sincerely, Quality Assurance
Michaela worked very hard to get me the…
Michaela worked very hard to get me the best price. She accommodated me on my schedule. She was very helpful on all matters.
Reply from Mapfre Insurance (US)2026-08-10
Hello Maureen, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE. Sincerely, Quality Assurance
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