Derek was fabulous
Derek was fabulous! Got me switched from a company who was literally taking payments every two weeks out of my account! It was horrible but Derek got me all set up and I couldn't ask for a better customer service rep.
About The Zebra
Data updated- Website
- thezebra.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 218 reviews
- Replies to negative
- 89% (8/9)
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About this business
Compare car and homeowners insurance side-by-side in minutes to find the cost and coverage the works for you. All without the hassle of annoying phone calls (we don't sell your data to third parties). The Zebra partners with all the major insurance providers and hundreds of other local and regional carriers to find you the best policy at the best price. Save time and money by comparing rates at TheZebra.com. Or call us at 1.888.255.4364 to speak directly with one of our independent, licensed insurance agents who can walk you through the process.
Written by the business, not verified by us.Is The Zebra legit?
The Zebra (thezebra.com) has a 4.8 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 89% of negative reviews; Reviews mostly discuss Price, Customer service, User experience. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful, friendly, and knowledgeable staff members for guiding them smoothly through complex home and auto policy options. Consumers consistently note that the digital comparison platform makes evaluating different insurance rates remarkably fast and simple while actively saving a substantial amount of money. Some people were dissatisfied with having to repeatedly re-enter their personal information multiple times during broker and website redirects. A few reviewers also mentioned unexpected price fluctuations or notably high final costs compared to the initial estimates provided online.
Auto-generated from all reviews of this business. For reference only.What people say
Awesome Customer Service!
I spoke to two different representatives within your company. The 1st rep was Joe and the 2nd rep was Rachel. I was very impressed with they knowledge, patience and a willingness to assist me. They solved my issues and questions in no time and made sure, I was happy and pleased through the process. Awesome job keep up the fantastic work!!!
Thank You Kirk!!
Kirk absolutely knocked it out of the park with his service and efficiency! This was absolutely the easiest and most worry free experience I have ever had purchasing insurance. He even called me back to let me know he caught an error on Progressives end and fixed it, saving me money! I cannot say enough good things. Thank you Kirk & Zebra!
Reply from The Zebra2026-09-03
Emily, thank you for this 5-star review! We love hearing that The Zebra made your insurance shopping easy and worry-free. We'll make sure Kirk sees this home run of a review.
Customer service was excellent
Customer service was excellent! He worked with us to get us a rate we were comfortable with.
Reply from The Zebra2026-09-01
Thank you for writing this excellent review, Latisha. We’re glad we could find you a policy that fit your budget.
Marquisha was AMAZING
Marquisha was AMAZING! Super sweet & friendly, helped me with all my needs & questions. 10/10 would recommend her! So happy to have her on my team!
Reply from The Zebra2026-09-01
Thanks, Lauren! 10/10 stars is quite the endorsement. We’ll make sure Marquisha sees your AMAZING review.
It will save you time and money
I think being able to compare insurance companies and there rates for coverage across the board and much quicker then doing yourself is extremely beneficial and time saving. I have a cargo van that a lot companies will not cover. The Zebra will eliminate those companies from the profile so my time isn’t wasted in calling and checking. I think it’s an excellent service and would not inquire about insurance without it. Thank you.
Reply from The Zebra2026-09-01
Thank you for writing a 5-star review, Alan. We love to hear we saved you time. Smart shoppers compare to save money, and that’s exactly what you did. We hope we can give you another 5-star experience the next time you search rates.
This is the best option for you to try…
This is the best option for you to try I called and speak to my agent and spend 3 hour on the phone and I very satisfied after the call she engages in conversation she knows what she’s talking about. She tries to get me the best rates. This is my second go around with this company, and my insurance is lower plus I got rentals insurance and I got roadside assistance and it’s cheaper than the first time go with the zebra.
Reply from The Zebra2026-09-01
Thank you, Janice! We love hearing that you’re a repeat customer and that we were able to save you money. Cheers to being insured and under budget!
Amazing Customer Service
Marquisha was very helpful and knowledgeable. She was extremely friendly and went over and beyond to find me the best rate. She is a great example of good customer service!!
Reply from The Zebra2026-09-01
Thank you, Jen, for this 5-star review and for your lovely words about Marquisha. We’ll make sure she gets her flowers when we share this review.
Simple and easy to use
Simple and easy to use. Lists various insurance companies and price range . Allows you to pick and go directly to your chosen insurance website.
Reply from The Zebra2026-09-01
Thank you for this 5-star review, Missy. Smart shoppers compare to save money, and that’s exactly what you did. We’ll pass your review to our product team - they’re going to love hearing you had a 5-star experience on our site.
Marc made getting ins so easy and…
Marc made getting ins so easy and quick. I would recommend everyone call and get quotes and some really affordable car insurance thanks Zebra and Marc
Reply from The Zebra2026-08-27
Thanks so much, Linda! We’ll make sure Marc sees your review. Zebras can nap standing up, but we never sleep on making shopping for car insurance quick and affordable. 🦓
Great customer service
Great customer service. Fast and easy. No spam calls and no emails. Keith was incredible in helping out with the enrollment.
Reply from The Zebra2026-08-27
Thanks, Sanmay! Keith is a standout in our herd, and we will pass this along.
Juan did a good job he gave me the best…
Juan did a good job he gave me the best rate ever I am so pleased with everything he done for me truly a professional
Reply from The Zebra2026-09-01
Thank you, Mark! Juan is a standout in our herd. We’ll make sure he sees your review.
Highly recommended.
David Roger's was excellent to work with, answered all my questions, assisted me in getting the best bang for my buck in regards to coverage, and saved me a lot of money! I will highly recommend Zebra to anyone I meet.
Reply from The Zebra2026-08-27
Thank you for this awesome review, Paul. We love to hear The Zebra saved you a lot of money! David is one of our best zebras and we’ll make sure he sees your review.
Saving Time & Money
I've personally heard good things about Zebra and wanted to try it out for myself. Due to my current insurance company raising their rates every year (like most companies do), I needed to search around and find something cheaper. Using Zebra I was able to save $137 per month and compare companies side by side. I highly recommend using them to save time and money.
Reply from The Zebra2026-08-24
Sherman, this glorious review brought happy tears to our zebra eyes. Smart shoppers compare to save money and that’s exactly what you did. Cheers to you, and we hope we can save you money again if your rate increases.
Tyra was such a great help
Tyra was who I was blessed with to help me with my payment and reinstatement today. Let me tell you..she’s wonderful. I am going through a very difficult time right now. Tyra was a fabulous breath of angel air. She swooped in with kindness, compassion, professionalism, patience, and humor. I needed it and she delivered. Thank you, Tyra. Now, y’all at least give that girl a paid day off, or dinner, or something. I pray you reward your people. That’s how you know you’re valued. Blessings to all of you.
Reply from The Zebra2026-08-25
Sherrie, thank you for writing this while going through a hard stretch. Tyra is an exceptional zebra, and we will make sure she gets her flowers in our company Slack. Wishing you brighter days ahead.
Sergio made things easy even when my…
Sergio made things easy even when my prepaid card was denied, I switched cards got the payment through and now have better coverage for cheaper monthly. Thank you. Been using Zebra for years
Reply from The Zebra2026-08-25
Thank you, Tamara! Sticking with us for years means a lot. Sergio is the kind of zebra we're proud to have in our herd.
Best rates
Best rates. Very helpful. Definitely recommend
Reply from The Zebra2026-08-25
Thank you for the five star review! We are so happy to hear you found the best rates with us.
Very easy call, saved money
The gentleman that helped me was very professional and helped me save a lot on new insurance.
Reply from The Zebra2026-08-25
Thanks, Josh! Saving money on insurance should always be an easy call. Glad one of our zebras made it one for you.
The lady that I spoke with was kind and…
The lady that I spoke with was kind and patient and look through all possibilities for me to be insured today thank you very much
Reply from The Zebra2026-08-25
Thank you, Adam! Policies are as unique to their drivers as stripes are to their zebras. That's why we look high and low for the perfect fit.
#1 Agent Delma Ramirez
The awesome customer service I recieved from agent Delma Ramirez made this entire process effortless. She was very professional, got me the price I wanted for my coverage and went the extra mile helping me set up my mobile apps to ensure I got the mobile discount. She truly made the entire experience painless. She did an amazing job of going over everything thoroughly and I feel confident that my policy and auto hero membership are perfect for my daily commute and weekend outings! Definitely 5 stars for her!!
Reply from The Zebra2026-08-25
Thank you for this glowing review, Bambi! Effortless and painless are two words nobody expects to hear about insurance, and Delma is a standout in our herd for making it so. We'll be sure she sees the five stars you gave her!
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