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Money & Insurance

The Zebra

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218 reviews

4.8218 reviews
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About The Zebra

Data updated
Website
thezebra.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
218 reviews
Replies to negative
89% (8/9)
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About this business

Compare car and homeowners insurance side-by-side in minutes to find the cost and coverage the works for you. All without the hassle of annoying phone calls (we don't sell your data to third parties). The Zebra partners with all the major insurance providers and hundreds of other local and regional carriers to find you the best policy at the best price. Save time and money by comparing rates at TheZebra.com. Or call us at 1.888.255.4364 to speak directly with one of our independent, licensed insurance agents who can walk you through the process.

Written by the business, not verified by us.

Is The Zebra legit?

The Zebra (thezebra.com) has a 4.8 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 89% of negative reviews; Reviews mostly discuss Price, Customer service, User experience. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful, friendly, and knowledgeable staff members for guiding them smoothly through complex home and auto policy options. Consumers consistently note that the digital comparison platform makes evaluating different insurance rates remarkably fast and simple while actively saving a substantial amount of money. Some people were dissatisfied with having to repeatedly re-enter their personal information multiple times during broker and website redirects. A few reviewers also mentioned unexpected price fluctuations or notably high final costs compared to the initial estimates provided online.

Auto-generated from all reviews of this business. For reference only.

What people say

the agent i had was unbelievable she spent 1 hour getting me the best deal possible

the agent i had was the most professional I have ever had; she found me a path that was unbelievable, which in turn saved me a lot of money. I can't begin to thank her. i really hope you find out how she is and reward her; she spent 1 hour on the phone and literally didnt give up on finding me the best deal. i am sorry, but I am really bad on remembering names. Please tell her thank you from the bottom of my heart i will use zebra again and again and tell who ever listens about your company jim gowker

Reply from The Zebra2026-08-24

Jim, thank you for your kind and heartfelt review. We will find out who helped you and make sure she gets to see your review.

The “middleman” Entity

Any “middleman” entity can locate insurance for a consumer. However, when an insurer was located, and a miscommunication occurred directly between the insurer and me the consumer, zebra jumped in and rectified the miscommunication. Zebras following the transaction from beginning to completion and ironing out the miscommunication earned them a five star in my book.

Reply from The Zebra2026-08-24

Thank you for this great review, Patrick! We always say, in a world of horses, be a zebra.

Xandi was absolutely amazing

Xandi was absolutely amazing. Shes the best customer service assistant ive ever been in contact with my whole 47 year of life. She needs recognition for her service. Shes a wonderful asset to your company

Reply from The Zebra2026-08-20

Thanks for the wonderful review, Laura. We'll make sure to shout out Xandi's excellent customer service in our Five Star Friday company standup!

I had a wonderful experience with Zebra

I had a wonderful experience with Zebra. The agent was friendly and efficient. She recommended mile auto insurance because I drive less than 1000 per month. I went from paying $185 with Progressive to less than $100 with Mile. I couldn't be happier!!!

Reply from The Zebra2026-08-20

Thank you, Patricia! No two drivers need the same policy, and matching coverage to how you actually drive is our whole thing.

This was by far the best insurance…

This was by far the best insurance experience I have ever had. most times I've experienced big fluctuations in the price from the quote or them saying one thing in another thing happening,And just total lack of communication. But with this company, kirk was awesome! He was insightful, understanding and had everything wrapped up in a matter of minutes! the price is great, the customer service is great, I think I found my company! Overall great experience and highly recommend. Patrick Tapia

Reply from The Zebra2026-08-20

Thank you, Patrick! We will take "I think I found my company" as the highest compliment there is. We are proud to call Kirk one of our zebras.

It was easy & user friendly

It was easy & user friendly. Only thing I would have liked to see was the amount/approximate amount of all the quotes without needing to click on them. Would also prefer to not receive emails from any agency I didn’t click to receive further information

Reply from The Zebra2026-08-25

Thank you, Ronald! Love hearing that you found our experience easy and user friendly. We hate hearing that you're getting spam emails. We're passing your review to our product team, and we take our no spam promise very seriously. Reach us at [email protected] and we can get those emails stopped. Thank you for flagging this.

Staff was very knowledgeable

Staff was very knowledgeable, friendly and patient in answering all my questions. He offered several suggestions that helped me in making some decisions with finalizing my car insurance policy. Thank you!

Reply from The Zebra2026-08-27

Thank you for taking the time to write this, Karl! Giving you real options and letting you choose is what we zebras are here for. Your advisor will be glad to hear it.

I had a great experience with your worker they knew what they were doing.…

They trying hard to get me a lower rate.. They were good at what they did just happy they found me a lower rate. Thank you so much... You were great at what you do...

Reply from The Zebra2026-08-25

Thank you for this five star review, Beatrice. Finding you a lower rate is the best part of our day. Cheers and safe driving!

There's no way you can bring that 219…

There's no way you can bring that 219 down to like 185 will that work for me or hey did you say that $24 is that for the towing and stuff that's for every month right I just want to know thank you

Reply from The Zebra2026-08-19

Thanks for the 5-star review, Alton! Email [email protected] with your details and someone can go over those numbers with you.

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