tickete (tickete.co) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 71% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 58% of negative reviews. Last updated 2026-08-10.
What people say
M
Martina Mattes · 5 reviews · Experienced 2026-07-28 ·
★★★★★
I was disappointed to discover that if…
I was disappointed to discover that if I had booked directly with the Titanic Museum, I would have paid just over half the admission price thanks to the senior discount. Instead, I ended up wasting around €30 by booking through Tickete Dubai.
Yes, it was my mistake for not comparing prices first, but it was an expensive lesson. Next time, I'll compare prices carefully and book directly instead of using Tickete Dubai.
Reply from tickete2026-07-31
Hi Martina,
We're sorry to hear that you were disappointed with your purchase.
Tickete is an independent ticketing platform, and our prices may differ from booking directly with the attraction due to supplier pricing, availability, and the services we provide. We understand how frustrating it must have been to later discover that a senior discount was available through the attraction's official website.
If you'd like us to review your booking, please email us at [email protected]. with your booking ID (it starts with "T"). We'll be happy to review your case and see if a partial refund or another resolution may be possible.
You can also reach us anytime through our Help Centre at tickete.co/help.
Regards,
Team tickete
It was so easy to purchase the tickets, and also we had no issues upon entering the building. That was a great experince for my daughter to see all the marine creatures. It was worth it.
T
Thomi · 3 reviews · Experienced 2026-07-28 ·
★★★★★
Very good actors
Very good actors, but sometimes talking very fast (exspecialy for non native speakers).
A
Anne · 7 reviews · Experienced 2026-07-29 ·
★★★★★
Disorganised chaos
Go online, book a time slot which you presume is your gondola time!!
Oh no, just your time to join the queue and then wait another 45 minutes in the heat before you go up the mountain.
Absolute overpriced chaos!
E
Etienne · 2 reviews · Experienced 2026-07-29 ·
★★★★★
Way too much people for something you…
Way too much people for something you book. Plus, we were packed in one capsule with a large group of students who trusted the seats and the view.
Wasted money and bad experience…
Reply from tickete2026-08-01
Hi Etienne,
We're sorry to hear that your experience didn't meet your expectations.
We understand how disappointing it must have been to encounter large crowds and not be able to enjoy the experience as you had hoped. Visitor capacity and cabin allocation are managed by the attraction, but we appreciate you taking the time to share your feedback.
If you'd like us to review your experience, please email us at [email protected] with your booking ID (it starts with "T"). You can also reach us anytime through our Help Centre at tickete.co/help.
Thank you for bringing this to our attention.
Regards,
Team tickete
Great experience! No line up at 4pm. The stairs were challenging on a hot day after a day of walking the city but conquered. I loved the maps at the top showing points of interest. Disappointed some of them were damaged but I was able to see what I needed. Lived the historical info as well!!! The only thing is that the gift store closed at 4:45pm and I wasn’t able to get anything. Perhaps another store where the Tour de France store would be a good idea. Otherwise a FANTASTIC site to see. Glad o was able to take it off my bucket list.
Very disappointing experience. The website froze multiple times during checkout and never showed that my purchase had been completed, so I bought my tickets elsewhere. I only discovered later through my bank that the payment had gone through. Customer support refused to help. I later bought the same Rockefeller Center tickets directly from the official website for about half the price, with a smooth checkout process and proper confirmation. In my experience, this company charges much more than the official website and seems to take advantage of customers who are unfamiliar with the official ticket options. I would not recommend this company.
Reply from tickete2026-08-01
Hi Veridiana,
We're very sorry to hear about your experience. We understand how frustrating it must have been to believe your purchase hadn't gone through, only to later discover you had been charged.
We'd like the opportunity to review your case and make this right. Please email us at [[email protected]](mailto:[email protected]) with your booking ID (it starts with "T"), a copy of the tickets you purchased elsewhere, and any screenshots you may have of the checkout issue or payment confirmation. This will help us investigate what happened and review your case thoroughly.
You can also reach us anytime through our Help Centre at tickete.co/help. We look forward to reviewing your case and doing our best to resolve it.
Regards,
Team tickete
H
Hannah · 1 review · Experienced 2026-07-27 ·
★★★★★
Girls at start taking pictures were…
Girls at start taking pictures were rude and we asked to use toilets and they told us we had to wait for the tour but then there was some straight after. But actors and performers were good.
G
Gary · 2 reviews · Experienced 2026-07-27 ·
★★★★★
Great service and experience.
j
jan · 10 reviews · Experienced 2026-07-25 ·
★★★★★
You call yourself an official website
You call yourself an official website. You are not. I thought that I was in the official Toronto Zoo website. Now I payed 20% more and I was not able to buy a ticket for my grandchild, yunger than two years old. It took me a long time (3X) to pay with my creditcard. Later, I went to the official Toronto Zoo website and saw the warning to buy only on the official Toronto Zoo website. Here I could have bought my tickets for my youngest grandchild and I could have 20% discount. We were with two paying adults, two seniors and one child. I had to wait in the line to obtain a ticket.
Reply from tickete2026-07-30
Hi Jan,
We're sorry to hear that your experience didn't meet your expectations.
Our prices may differ from the attraction's direct pricing due to supplier rates, availability, and the services we provide.
We're sorry to hear you experienced payment difficulties and that you were unable to purchase a ticket for your youngest grandchild at the same time.
If you'd like us to review your booking, please email us at [email protected] with your booking ID (it starts with "T"). You can also reach us anytime through our Help Centre at tickete.co/help, and we'll be happy to look into your case.
Regards,
Team tickete
I can not to visit the museum at the right hour ( had healty problems). I am so sad because for me, the museum was the most fantastic museum I have ever visited years before. I will be in Amsterdam until tomorrow night but the tickets are sold out. So sad.
Reply from tickete2026-07-28
Hi Leonardo,
We're very sorry to hear that you were unable to visit the museum, and we sincerely hope you're feeling better.
We completely understand how disappointing it must have been to miss your visit due to unexpected health issues, especially when this museum meant so much to you. While ticket availability and cancellation policies are set by the museum, we truly hope you'll have the opportunity to visit again on your next trip to Amsterdam.
If there's anything we can assist you with, you can always reach us through our Help Centre at tickete.co/help or by email at [email protected].
Regards,
Team tickete
The zoo was excellent . My only disappointment was that I was not offered a family ticket which would have saved me some money :-( i should have bought the tickets from the zoo directly
J
Jane Mace · 10 reviews · Experienced 2026-07-22 ·
★★★★★
A great visit for all ages
We visited with 3 generations and really enjoyed this museum. It's too not too large and or intimidating for those who aren't art or Picasso aficionados.
One of the staff even encouraged our 5 year old granddaughter to explore inside one of the non-Picasso pieces.
Would recommend to families of all ages.
C
Customer · 10 reviews · Experienced 2026-07-23 ·
★★★★★
Great Guided Tour
We booked the guided tour which lasted an hour and provided just enough context to make the experience really enjoyable. Giuseppe was a passionate and knowledgeable guide and helped us see the highlights in style. Thanks!
J
Jen Tracy · 1 review · Experienced 2026-07-25 ·
★★★★★
I bought my combo tickets to the…
I bought my combo tickets to the Catacombs and Seine River Tour in advance of my trip to Paris. Good instructions on tickets and reminders. When we got to the catacombs they were sold out for the day.
I was unaware that I wasn’t buying my tickets from the genuine Kew Gardens website and when I arrived at Kew my tickets were not accepted in the online queue and I had to join the long queue for on the day ticket purchases. The QR code I had received was not accepted and it took some time for the ticket assistant to sort the issue out.
