TicketsOnSale (ticketsonsale.com) has a 3.9 out of 5 rating on OK.one, based on 216 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 69% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
What people say
P
Paul美国 · 1 review · Experienced 2026-08-01 ·
★★★★★
Feel deceived as I went through the…
Feel deceived as I went through the event website to buy tickets and was redirected to a 3rd party website where I ended up paying double for the tickets.
Reply from TicketsOnSale2026-08-03
Hi Paul, thank you for your feedback. To clarify, we are not affiliated with the event website and do not have the capability to redirect. Our marketplace works as an independent resale marketplace, not a box office or venue. This means the tickets listed on our site are sold by independent sellers, and prices are set based on real-time market demand. As a result, prices may exceed the original face value.
We're glad you were able to secure the tickets you wanted, and we always encourage customers to review all listing details before checkout.
Thank you again for your feedback.
J
James Banks美国 · 1 review · Experienced 2026-08-01 ·
★★★★★
just FAST I saw tickets and it was…
just FAST I saw tickets and it was pretty easy to click and get going. Not many steps and instant receipt!
Reply from TicketsOnSale2026-08-03
We're so glad you had a great experience — thank you for the review! Feel free to contact us at [email protected] anytime you need assistance. Enjoy your event!
Hi Tyrone, our team is always here at [email protected] if you need assistance locating your tickets. Enjoy the event!
R
Rick HeysquierdoMX · 1 review · Experienced 2026-08-01 ·
★★★★★
………….
………….. Please no more questions
Reply from TicketsOnSale2026-08-03
Hi Rick, thanks for the review. Don't hesitate to reach out at [email protected] if you ever need help down the road.
J
John DiSarro III美国 · 1 review · Experienced 2026-07-31 ·
★★★★★
Easy Order
It was quick and easy to order my tickets.
Reply from TicketsOnSale2026-08-03
Thank you for the fantastic review! We love hearing that our customers have a great experience from start to finish. If you ever have questions down the line, we're just an email away at [email protected]. Thanks again for your support!
G
Gerry美国 · 1 review · Experienced 2026-07-30 ·
★★★★★
confusing flood of emails
no clue on the process that follows once you hit "purchase". 3 emails, download an app., wait to receive another email and open the ticket at a future date that is too close to the event date for comfort.
Reply from TicketsOnSale2026-08-01
Thank you for the feedback. We're sorry the online ordering process was not what you expected. Our support team is available at [email protected] if you'd like assistance with your order.
S
Sarah Holt · 1 review · Experienced 2026-07-30 ·
★★★★★
Tickets
Great it I got my tickets
Reply from TicketsOnSale2026-08-01
We really appreciate you taking the time to leave this review! It means a lot to know you had a smooth experience with us. Don't hesitate to reach out at [email protected] if you ever need help down the road. Thanks for choosing us!
We love hearing that our customers have a great experience from start to finish. If you ever have questions down the line, we're just an email away at [email protected]. Thanks again for your support!
We're so glad you had a great experience — thank you for the review! Feel free to contact us at [email protected] anytime you need assistance. Thanks for being a valued customer!
C
Chere Lane · 1 review · Experienced 2026-07-30 ·
★★★★★
Easy process
Easy process. Thanks.
Reply from TicketsOnSale2026-08-01
Thank you so much for sharing your positive experience! We work hard to make the process easy, so it's great to know it paid off. Reach out anytime at [email protected] if you need us. Hope you enjoy the event!
J
Judy · 1 review · Experienced 2026-07-30 ·
★★★★★
ordering clear
Reply from TicketsOnSale2026-08-01
Thank you for the amazing review! We're so happy everything came together smoothly for you. If you need us for anything in the future, we're just an email away at [email protected]. Enjoy your event!
R
R & J Tyson · 1 review · Experienced 2026-07-30 ·
★★★★★
easy
found it easy to use
Reply from TicketsOnSale2026-08-01
Wow, thank you for the review! We love hearing that our customers have a great experience from start to finish. If you ever have questions down the line, we're just an email away at [email protected]. Thanks again for your support!
D
Donna Mix · 1 review · Experienced 2026-07-21 ·
★★★★★
I did not want to participate in a…
I did not want to participate in a survey
Reply from TicketsOnSale2026-08-01
Hi Donna, thank you for your feedback, and we completely understand — the surveys are optional and just a way for us to gather feedback so we can continue improving our processes. We appreciate you taking the time to share your thoughts. If you have any questions about your order, feel free to reach out to us at [email protected]. Thanks again!
Thank you so much for the 5-star review! We're thrilled to hear you had a great experience. If you ever need anything for a future order, feel free to reach out to us at [email protected]. See you at the next event!
J
Jason sprague · 1 review · Experienced 2026-07-30 ·
★★★★★
Where my tickets
Reply from TicketsOnSale2026-08-01
Hi Jason, our team is always here at [email protected] if you need anything for your order. Thank you for choosing us!
A
Aj Molina · 1 review · Experienced 2026-07-30 ·
★★★★★
It was ok could of been easier
Reply from TicketsOnSale2026-08-01
Hi AJ, thank you for the feedback! We're sorry the online ordering process felt like more difficult than you expected. Our support team is available at [email protected] if you'd like assistance with a future order. We appreciate you sticking with it and getting your tickets.
We're so glad you had a great experience — thank you for the review! Feel free to contact us at [email protected] anytime you need assistance. Thanks for being a valued customer!
Thank you for the review! If you need us for anything in the future, we're just an email away at [email protected]. Enjoy your event!
R
Richard Near · 1 review · Experienced 2026-07-31 ·
★★★★★
Quick response
Reply from TicketsOnSale2026-08-01
Thank you for the wonderful feedback! Knowing we could make your experience a great one is exactly what we aim for. Reach out to our support team anytime you need us. See you next time!
