TicketsOnSale (ticketsonsale.com) has a 3.9 out of 5 rating on OK.one, based on 216 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 69% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
What people say
M
Mo美国 · 1 review · Experienced 2026-08-02 ·
★★★★★
Great job I really enjoyed the…
Great job I really enjoyed the experience and look forward to the future show
Reply from TicketsOnSale2026-08-03
Thank you for the amazing review! We're so happy everything came together smoothly for you. If you need us for anything in the future, we're just an email away at [email protected]. Enjoy your event!
We really appreciate you taking the time to leave this feedback. It means a lot to know you had a smooth experience with us. Don't hesitate to reach out at [email protected] if you ever need help down the road. Thanks for choosing us!
M
Mike Scatena美国 · 2 reviews · Experienced 2026-08-02 ·
★★★★★
The transaction was seemless
Reply from TicketsOnSale2026-08-03
Thank you so much for sharing your positive experience! We work hard to make the process easy, so it's great to know it paid off. Reach out anytime at [email protected] if you need us. Hope you enjoy the event!
R
Ryan Foley加拿大 · 1 review · Experienced 2026-07-31 ·
★★★★★
Super simple to place an order
Super simple to place an order, and when calling customer support there very friendly and helpful
Reply from TicketsOnSale2026-08-03
Thank you for the kind words! We're so glad everything went well with your order and our team was able to assist you. Enjoy the event!
We really appreciate you taking the time to leave this review. It means a lot to know you had a smooth experience with us. Don't hesitate to reach out at [email protected] if you ever need help down the road. Thanks for choosing us!
G
Glen A加拿大 · 2 reviews · Experienced 2026-07-01 ·
★★★★★
Do not like the ticketing process - scary
No idea if I got my tickets as they say they arrive the day before the game on my phone - I am flying to Seattle for the game so just have to hope they show up I guess.
Reply from TicketsOnSale2026-08-03
Thank you for taking the time to leave a review. Every order is protected under our 100% Buyer Guarantee, so you can always feel confident in your purchase. Please don't hesitate to reach out to [email protected] if we can help with anything relating to your order.
Thank you for the wonderful feedback! Knowing we could make your experience a great one is exactly what we aim for. Reach out to our support team anytime you need us. See you next time!
R
Reis Green · 1 review · Experienced 2026-07-31 ·
★★★★★
Its good
Easy to get evem called to confirm
Reply from TicketsOnSale2026-08-03
Thank you for the review! We're so happy everything came together smoothly for you. If you need us for anything in the future, we're just an email away at [email protected]. Enjoy your event!
C
Craih · 1 review · Experienced 2026-07-31 ·
★★★★★
Easy and convenient
Reply from TicketsOnSale2026-08-03
We're so glad you had a great experience — thank you for the review! Feel free to contact us at [email protected] anytime you need assistance. Thanks for being a valued customer!
A
Arnold Ramirez · 2 reviews · Experienced 2026-07-31 ·
★★★★★
It was easy to use
Reply from TicketsOnSale2026-08-03
Thank you for taking the time to share your experience! We're delighted it was an easy process. Our team at [email protected] is always here if you need anything. Enjoy the event!
C
Christopher · 2 reviews · Experienced 2026-07-31 ·
★★★★★
Quick amd simple
Quick amd simple. But I was charged twice amd cant find my tickets.
Reply from TicketsOnSale2026-08-03
Thank you for the feedback! Knowing we could make your experience a great one is exactly what we aim for. Please reach out to [email protected] with your order details so they may assist you with your ticket delivery. See you next time!
B
Billy Moxley · 1 review · Experienced 2026-07-31 ·
★★★★★
Great
Great, easy to do
Reply from TicketsOnSale2026-08-03
We really appreciate you taking the time to leave this review! It means a lot to know you had a smooth experience with us. Don't hesitate to reach out at [email protected] if you ever need help down the road. Thanks for choosing us!
Thank you for the wonderful feedback! Knowing we could make your experience a great one is exactly what we aim for. Reach out to [email protected] anytime you need us. See you next time!
N
Nick Ehret · 1 review · Experienced 2026-07-31 ·
★★★★★
Quick and effective
Reply from TicketsOnSale2026-08-01
Thank you for the review! It's great to hear we hit the mark for you. If anything comes up before or after your event, don't hesitate to email us at [email protected]. Thanks again for your support!
J
Joyce Bauer · 1 review · Experienced 2026-07-27 ·
★★★★★
Good experience
Reply from TicketsOnSale2026-08-03
Hi Joyce, we're so glad you had a great experience — thank you for the review! Feel free to contact us at [email protected] anytime you need assistance. Thanks for being a valued customer!
A
Allen Brimm美国 · 3 reviews · Experienced 2026-07-31 ·
★★★★★
Not what expected…no tickets
Not what expected…no tickets. Just a scam site.
Reply from TicketsOnSale2026-08-03
I'm sorry to hear about your frustration. We also want to reassure you that your purchase is backed by our 100% Buyer Guarantee — you're guaranteed to receive valid tickets in time for your event or we'll make it right. If you have any concerns about your order or need an update on your tickets, please reach out to us directly at [email protected] or by phone, and our support team will be happy to assist you further. Thank you for your patience.
This was a gift, but they said it was
easy to use.
Reply from TicketsOnSale2026-08-03
Thank you for the feedback! Knowing we could make your experience a great one is exactly what we aim for. Reach out to [email protected] anytime you need us. See you next time!
H
Henryk F.德国 · 8 reviews · Experienced 2026-08-01 ·
★★★★★
Everything went fine besides the fact…
Everything went fine besides the fact that the cost for the insurance weren't explained clearly
Reply from TicketsOnSale2026-08-03
Thank you for reaching out. Since we operate as a resale ticket marketplace, ticket insurance is offered by a third party company it is optional. Their details are displayed prior to purchase. Feel free to reach out to the insurance company directly or us at [email protected] and our team can provide support.
P
Paul 澳大利亚 · 2 reviews · Experienced 2026-08-01 ·
★★★★★
Even though I have your Ticketmaster…
Even though I have your Ticketmaster app downloaded albeit in Sydney!! does not want to transfer tonight’s ticketed here in Dallas anywhere!!
Reply from TicketsOnSale2026-08-03
Hi Paul, our support team is available at [email protected] to support your questions regarding delivery for your specific order. Please reach out so that we may assist and provide clarification.
The ordering of tickets was complicated and confusing.
The ordering of tickets was the most complicated and time consuming process.
I’m not sure that the tickets sent to me are for me as they say purchased by Ann Thomas, yet that is not my name.
Tickets on Sale did not allow me to choose my actual seat, instead just let me choose the area I want to sit in.
Additionally, every email said to ensure that I have a smart phone to show the venue my tickets purchased, yet when I downloaded the tickets, they plainly say “print and bring to event”. This is contradictory and confusing. I hope I am able to attend the event without an issue.
Reply from TicketsOnSale2026-08-03
Thank you for the feedback. Our support team is available at [email protected] to support your questions regarding delivery for your specific order. Please reach out so that we may assist and provide clarification.