TicketsOnSale (ticketsonsale.com) has a 3.9 out of 5 rating on OK.one, based on 216 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 69% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
The emails you guys send are sometimes confusing, but other than that it's nice.
Hi Harley, sorry for any confusion. You can always reach out to our support team at [email protected] would be happy to answer any questions you have.
Nobody wants to fill out a survey i want confirmation of my tickets
Hi Robert, thank you for the review. The review is optional but we appreciate your feedback. You should receive an email confirmation after the order is place. Our support team at [email protected] would be happy to answer any questions you have.
Thank you for taking the time to share your experience! We're delighted everything went so well. Our team at [email protected] is always here if you need anything. Enjoy the event!
It was very easy and convenient purchasing tickets on this site. I immediately received a confirmation email with details that my tickets will be email on or before the event. Very easy process.
Hi James, thank you for the review! It's great to hear we hit the mark for you. If anything comes up for your event, don't hesitate to email us at [email protected]. Thanks again for your support!
Thank you for sharing your feedback, and we're sorry to hear you were unhappy with your experience. We want to take a moment to clarify how our marketplace works as an independent resale marketplace. This means the tickets listed on our site are sold by independent sellers, and prices are set based on real-time market demand. This is standard practice across the ticket resale industry which we work to display through the checkout process. We're glad you were able to secure the tickets you wanted, and we always encourage customers to review all listing details, including price breakdowns and currancy, before checkout. Thank you again for your feedback.
I'm old and it's difficult. Speaking to a human would be 5.
Hi Debbie, thank you for the review. For your next order, we do have sale representatives that can be reached at (888) 684-3582 if you prefer. See you next time!
This was a quick and easy process. I still need to create an account and pass it to my son John C Jackson as a gift.
Thank you for the review! We're so happy everything came together smoothly for you. If you need us for anything in the future, we're just an email away at [email protected]. Enjoy your event!
We're so glad you had a great experience — thank you for the review! Feel free to contact us at [email protected] anytime you need assistance. Thanks for being a valued customer!
Thank you so much for sharing your experience! We work hard to make the process easy, so it's great to know it paid off. Reach out anytime at [email protected] if you need us. Hope you enjoy the event!
Thank you for taking the time to leave a review. Every order is protected under our 100% Buyer Guarantee, so you can always feel confident in your purchase. Please don't hesitate to reach out to [email protected] if we can help with anything relating to your order.
We're so glad you had a great experience — thank you for the review! Feel free to contact us at [email protected] anytime you need assistance. Thanks for being a valued customer!
I would have liked to choose seats that I liked in the seating map not just sections. Looking forward to the concert
Thank you for sharing your thoughts. As a resale marketplace, tickets are sold by independent sellers. Once you received your tickets, our support team at [email protected] is happy to walk you through the seat location.
Don't know yet waiting to get my ticket on my phone
Hi Deborah, thanks for reaching out. Please email us at [email protected] with your order details, and our support team can confirm the specific delivery method for your tickets and help you access them. Thanks for your patience!
The experience was ok!!
Hi Joyce, we're so glad you had a great experience — thank you for the review! Feel free to contact us at [email protected] anytime you need assistance. Thanks for being a valued customer!
Very easy to work through can’t wait!!!!!
We're so glad you had a great experience — thank you for the review! Feel free to contact us at [email protected] anytime you need assistance. Enjoy your event!
Thank you for the review! Feel free to contact us at [email protected] anytime you need assistance. Thanks for being a valued customer!
Thank you for the wonderful feedback! Knowing we could make your experience a great one is exactly what we aim for. Reach out to [email protected] anytime you need us. See you next time!
Pretty simple process
We're so glad you had a great experience — thank you for the review! Feel free to contact us at [email protected] anytime you need assistance. Thanks for being a valued customer!
Still do know if my purchase is complete.
Hi Ruth, you will get an order confirmation once the order is complete. If you are unable to locate this, I encourage you to reach out to us at [email protected] so we may provide assistance.
I would have liked to print the tickets immediately and not wait until the day before the event to receive them.
Thank you for reaching out, and I'm sorry for the confusion around your ticket delivery. As a resale marketplace, ticket delivery methods, including whether tickets are printable and when they are delivered, are set by the primary market and can vary by event. Please email us at [email protected] with your order details, and our support team can confirm the specific delivery method for your tickets and help you access them. Thanks for your patience!
216 reviews matching