TicketsOnSale (ticketsonsale.com) has a 3.9 out of 5 rating on OK.one, based on 216 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 69% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
What people say
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Susan Samuelson · 1 review · Experienced 2026-08-05 ·
★★★★★
Very easy!
Very easy to order and they were in my email within minutes.
Reply from TicketsOnSale2026-08-06
Thank you for the review! It's great to hear we hit the mark for you. If anything comes up before or after your event, don't hesitate to email us at [email protected]. Thanks again for your support!
R
Robert Lyon · 1 review · Experienced 2026-08-05 ·
★★★★★
The tickets have been disabled and I…
The tickets have been disabled and I can't get anyone to help me figure out why
Reply from TicketsOnSale2026-08-06
Hi Robert, if you contact our team with your order details they will be able to point you in the right direction. Our support team can be reached at [email protected].
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Thomas Iorio · 1 review · Experienced 2026-08-05 ·
★★★★★
Easy…………..
Reply from TicketsOnSale2026-08-06
Thank you for the kind words! We're so glad everything went well with your order. Our team is always here at [email protected] if you need anything for your next purchase. Enjoy the event!
D
Donna · 1 review · Experienced 2026-08-05 ·
★★★★★
Everything was good
Reply from TicketsOnSale2026-08-06
Hi Donna, we really appreciate you taking the time to leave this feedback! It means a lot to know you had a smooth experience with us. Don't hesitate to reach out at [email protected] if you ever need help down the road. Thanks for choosing us!
J
Jonathan Provo · 1 review · Experienced 2026-08-06 ·
★★★★★
Easy to use.
Reply from TicketsOnSale2026-08-07
Thank you so much for sharing your experience! We work hard to make the process easy, so it's great to know it paid off. Reach out anytime at [email protected] if you need us. Hope you enjoy the event!
I don’t like that you can’t see what seats are available or how the rows are in the section. I hate that I’m in the middle of a row and would have looked for an end of the row seat. At $187 for a seat you should be able to pick where you want to be. You offered buying a parking pass but when you click on it you get an error message and there is nowhere else to buy one.
Reply from TicketsOnSale2026-08-07
We understand it would be helpful to see your specific seat assignments ahead of time and to have more clarity on the location. These details are typically determined by the seller, venue or event organizer rather than us, but we appreciate you sharing your experience. If you'd like, you can always reach out to us at [email protected] for any questions you have. Thanks again for choosing us.
Thank you for taking the time to share your experience! We're delighted everything went so well from start to finish. Enjoy the event!
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Eva Gyonyor · 2 reviews · Experienced 2026-08-04 ·
★★★★★
It was quick and easy
It was quick and easy.
I still await my tickets as of 2026 August 07.
Reply from TicketsOnSale2026-08-07
We're so glad you had a great experience — thank you for the review! Thanks for being a valued customer.
J
Jeanette Jackson · 3 reviews · Experienced 2026-08-06 ·
★★★★★
I can not access my tickets
Reply from TicketsOnSale2026-08-07
Hi Jeanette, our support team at [email protected] would be happy to look into your order and answer any questions you have.
M
ME · 1 review · Experienced 2026-08-05 ·
★★★★★
Why would this be asked before I…
Why would this be asked before I receive my tickets?
Where are they? Send and I will print and bring at time of show.
WHERE ARE MY TICKETS?
Reply from TicketsOnSale2026-08-07
Hello, ticket delivery methods and timelines are set by the sellers and event organizer which can vary. Our support team at [email protected] would be happy to look into your order and answer any questions you have regarding your estimated delivery date..
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Ron Lambert · 1 review · Experienced 2026-08-04 ·
★★★★★
No QR code
No QR code. Seat number not give.
Reply from TicketsOnSale2026-08-07
Hi Ron, ticket delivery methods are set by the seller and event which can vary. Our support team at [email protected] would be happy to look into your order and answer any questions you have.
I'm still not sure if I got my tickets! I'm afraid we'll show up for the event and can't get in. This is an awful way to get tickets for a play!
Reply from TicketsOnSale2026-08-07
Hi MaryEllen, rest assured we stand by our 100% Buyers Guarantee. Our support team at [email protected] would be happy to look into your order and answer any questions you have.
I purchased a ticket for tennis and I am excited to see the game this coming friday.
Reply from TicketsOnSale2026-08-06
Hi Julieto, thank you for the kind words! We're so glad everything went well with your order. Our team is always here at [email protected] if you need anything for your next purchase. Enjoy the game!
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Nick Turcotte · 1 review · Experienced 2026-07-20 ·
★★★★★
Not detailed enough would of been nice…
Not detailed enough would of been nice to know it was usd price thought it was Canadian not to happy
Reply from TicketsOnSale2026-08-06
Thank you for sharing your feedback, and we're sorry to hear you were unhappy with your experience. We make an effort to display this information on our site so customers can make informed purchasing decisions before completing their order.
We're glad you were able to secure the tickets you wanted, and we always encourage customers to review all listing details, including currency, before checkout.
Thank you again for your feedback.
J
Jonas · 1 review · Experienced 2026-08-05 ·
★★★★★
It was easy to navigate and everything…
It was easy to navigate and everything is explained well.
Reply from TicketsOnSale2026-08-06
Thank you so much for sharing your positive experience! We work hard to make the process easy, so it's great to know it paid off. Reach out anytime at [email protected] if you need us. Hope you enjoy the event!
B
Bee · 1 review · Experienced 2026-08-05 ·
★★★★★
I received my order confirmation…
I received my order confirmation number, but I still wasn’t able to download my tickets. This is kind of confusing I would like to have a solid set tickets that I can scan.
Reply from TicketsOnSale2026-08-07
Hi Bee, to clarify, the ticket type is determined by the venue or event organizer, not us as a resale marketplace. However, if you would like assistance accessing your tickets, please reach out to us at [email protected].
Was confusing about the denomination of the payment. Was very deceiving when I first looked at 112 all fees included didn't say that it was us funds. Then once I got into the site it said it was $83 us funds so I can't continue on but it end up calculating to 171 dollars per ticket when I thought I was only going to be paying $112. It's very confusing and kind of disappointing that it wasn't more clearly displayed and explained
Reply from TicketsOnSale2026-08-06
Hi Carmela, sorry to hear you were unhappy with the experience. As a resale marketplace, we make an effort to display this information throughout our site so customers can make informed purchasing decisions before completing their order.
We're glad you were able to secure the tickets you wanted, and we always encourage customers to review all listing details, including currency, before checkout.
Thank you again for your feedback.
R
Robin · 1 review · Experienced 2026-08-04 ·
★★★★★
Fine thanks
Reply from TicketsOnSale2026-08-05
We're thrilled to hear you had a good experience. If you ever need anything for a future order, feel free to reach out to us at [email protected]. See you at the next event!
B
Brenda Cornwell · 1 review · Experienced 2026-08-04 ·
★★★★★
easy to book
Reply from TicketsOnSale2026-08-05
It means a lot to know you had a smooth experience with us. Don't hesitate to reach out at [email protected] if you ever need help down the road. Thanks for choosing us!