Timeshare Legal is the oldest full-service timeshare exit company in the country. We lead the industry with over 16 years of experience, and an in-house service department. The guarantee on our 3 step process is backed by our highly trained staff and thousands of satisfied clients.
Written by the business, not verified by us.timesharelegal.com (timesharelegal.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for patiently guiding them through every step of canceling their timeshare contracts and answering all questions promptly. Consumers appreciate the constant communication and regular updates provided by their assigned representatives, making the overall journey feel smooth and transparent. However, some people mentioned that the process took a long time or experienced slow communication when trying to reach out. A few customers also noted that they were still stuck with their contracts and felt disappointed with the lack of progress after paying in full.
Auto-generated from all reviews of this business. For reference only.They were upfront with the process and kept me informed through the whole process. Answered all my questions.
Thank you for the fantastic review! It’s always a pleasure to hear that our efforts are appreciated. We’re here anytime you need us.
We sought relief from our timeshare after being denied, delayed and given all kinds of runaround from the timeshare company. The guidance we received ultimately led to our timeshare being released and life is now back on track.
We appreciate you taking the time to share your feedback. It has been a pleasure working with you, and we’re grateful for the opportunity to have been part of your journey.
We owned with Wyndham and were paying a lot of money monthly of which only $50 was going toward the principal. I had just retired and this burden was to much. We contacted Time Share Legal and they went straight to work. They were professional, diligent, and kept us informed the whole time. I would recommend them to everyone that has this issue.
We’re grateful for your positive feedback! Your support encourages us to continue providing excellent service. Thanks again for your thoughtful review.
The people at Time share legal helped us get out of a time share that we felt we were scammed unto getting it. The were very professional and answered any questions we had. I would recommend them highly
Thank you for your feedback. It has been a privilege working with you, and we truly appreciate the trust you placed in us. We value your input and look forward to applying it toward continued improvement.
Our experience with Timeshare Legal was very positive. They were transparent about the process and made sure we understood what to expect from start to finish. Their team followed up regularly, which gave us confidence that our case was being handled with care. Most importantly, they fulfilled their promise and our timeshare was cancelled. Everything was handled professionally, and the outcome met our expectations.
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It means a lot to our team and motivates us to keep delivering our best.
They are very professional they are amazing and on top of everything got us out of our contracts thank you for making our life better
We’re grateful for your positive feedback! Your support encourages us to continue providing excellent service. Thanks again for your thoughtful review.
That u guys took great care of me and im happy
Thank you for your feedback. We appreciate the opportunity to work with you and will use your input to continue refining our services.
4/13 I totally recommend Timeshare Legal for their assistance in getting out of my Timeshare which was so burdensome n painful. I am so thankful to being debt free . Thank you, Jennifer Barnes for her professionalism n patience with me
We’re grateful for your positive feedback! Your support encourages us to continue providing excellent service. Thanks again for your thoughtful review.
Timeshare Legal has been great! Communication was good, and all taken care of in a timely manner.
We’re grateful for your positive feedback! Your support encourages us to continue providing excellent service. Thanks again for your thoughtful review.
I have been working with Timeshare Legal for over 2 years and nothing has happened I am still stuck with my timeshare.
Thank you for your feedback. We take all concerns seriously and strive to provide transparency and support throughout the entire process. After reviewing your account, we want to clarify that your contract has, in fact, been successfully canceled. We understand how important this outcome is, and we’re genuinely glad we were able to help you reach this point. If there is any confusion regarding your current status or if you have additional questions, we encourage you to contact our office directly so we can walk through the details with you and ensure everything is fully understood. We remain committed to assisting our customers and appreciate the opportunity to address your concerns.
They won my case, we sent a lot of letters but in the end we were successful i am truly thankful for Timeshare Legal.
We appreciate you taking the time to share your feedback. It has been a pleasure working with you, and we’re grateful for the opportunity to have been part of your journey.
Time Share Legal is a legit company. They really do commit themselves to helping people get rid of their timeshares. They just helped us and I’m so into the dedication and commitment to their hard work in getting this done. If anyone needs help, I can’t speak on any other companies but I can truly speak on this one. Choosing this company is a GREAT choice.
Thank you for your wonderful review! We’re delighted to hear that you had a great experience and truly appreciate you taking the time to share your feedback.
Good people, did what they say they will do
Thank you for your feedback. We appreciate the opportunity to work with you and will use your input to continue refining our services.
These people knew their stuff and made my steps easier. I have serious health issues and DID NOT want to leave the costs to my kids when I pass!! Now I feel relief. Thank you.
We appreciate you taking the time to share your feedback. It has been a pleasure working with you, and we’re grateful for the opportunity to have been part of your journey.
The process with Wyndham is slow. Time Share Legal made it easy.
Thank you for your review. We appreciate the opportunity to work with you and will use your input to continue refining our services.
I was loss at first with my time share. I was locked in and saw no way out until time share legal helped me to get out of it
We appreciate you taking the time to share your feedback. It has been a pleasure working with you, and we’re grateful for the opportunity to have been part of your journey.
Timeshare Legal was there for us. We felt stuck and didn't want the burden to fall on our children. The associates there were very friendly and knowledgeable with what they do. They work as a team together. If we had any concerns, we could call or email them at any time. It's a lengthy process but well worth the wait. Thanks to the team at Timeshare Legal we are not OUT of our timeshare. Thank you again!!
Thank you for your wonderful review! We’re delighted to hear that you had a great experience. We look forward to serving you again soon.
I am so grateful to the team of Timeshare Legal for their unwavering support and guidance throughout this process. I never had to speak with the company of the Timeshare which made the process easier and less stressful. The entire process took longer than expected and at times I would get a little anxious and impatient but the team at Timeshare Legal was always patient, attentive, understanding, and reassuring. I am so full of joy to be out of that contract! I’m finally FREE!! Thank you so much Timeshare Legal. I would definitely recommend this company if you’re looking to get out of an unwanted Timeshare contract.
Thank you for the fantastic review! It’s always a pleasure to hear that our efforts are appreciated. We’re here anytime you need us.
We were very happy with the representation that this company provided for us. The process did take a bit longer than we had anticipated but it was well worth it to be free of all the contracts and burdens!
Thank you for your feedback. We appreciate the opportunity to work with you and will use your input to continue refining our services.
Update: After posting my review, Timeshare Legal responded with statements that do not address the actual issues I experienced. To clarify: • Their assigned law firm impersonated my wife during a call with the developer, using her personal information without consent. • An FTC complaint was filed in my name without my authorization. • I was instructed to ignore calls and letters from the developer and not bring the account current — the opposite of what they now claim publicly. • No legal advice, negotiation, or cancellation work was ever performed, despite this being the most expensive part of their process. Timeshare Legal’s public response repeats contract language but avoids these documented actions. My experience was not a misunderstanding — it was a series of unauthorized and harmful steps that I would never recommend to anyone. My wife and I had an extremely disappointing and damaging experience with Timeshare Legal. They presented themselves as a legitimate service that could help us exit our timeshare. They charged us $6,499 and immediately handed us off to a group they called “Thompson & Associates,” who they represented as our legal team. Very early on, the red flags started. We were instructed to hide their involvement from the developer, avoid answering calls, and intentionally let our account fall behind. We later learned that Timeshare Legal is not a licensed law firm and had no legal authority to represent us in any capacity. That became obvious when they pushed all the actual work onto us while claiming they were handling things behind the scenes. They drafted grievance letters for us, told us to sign and mail them, and even filed a complaint with the FTC without our knowledge or input. The most disturbing part was when their “legal team” impersonated my wife during a phone call to the developer—something we never authorized and only discovered when the developer contacted us. Despite all their promises, no progress was ever made, and following their instructions caused our account to become delinquent and harmed our credit. They did not negotiate with the developer, did not communicate with them, and did not provide the legal representation we were told we were paying for. We are now left cleaning up the financial and credit damage caused by their guidance. Based on our experience, I strongly urge others to be extremely cautious before engaging with Timeshare Legal.
Our goal is to provide genuine assistance to those seeking to exit their timeshare agreements, and we regret if your experience did not align with that. Exiting a timeshare can be complex, so we aim to ensure transparency by clearly explaining our three-step cancellation process upfront. Upon reviewing your account, we see that you agreed to this three step process, with the third and final step involving the retention of a law firm on your behalf, the “group” you referenced in your statement. As stated on our website, we are not a law firm and do not provide legal advice. Accordingly, when this step is reached within your specific process, a law firm was engaged to advise you on available cancellation options. To clarify, we want to assure you that Timeshare Legal would never instruct or require you to stop making payments on your timeshare contract. Any decision to pause or discontinue payments is a personal choice made by the customer. While some customers decide to take that step during the exit process, it is never something we direct or enforce, as every situation is unique. Throughout every stage, we prioritize offering dependable support and personalized assistance within every interaction with our customers, assuring our customers feel informed and confident from start to finish. Your feedback has been shared with our management team, as we take all concerns seriously. One of our case managers has reached out to you to continue to help you navigate this process. You’re also welcome to contact us directly at 1-888-247-5664 or [email protected] so a case manager can personally assist you.
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