Tim Hortons (timhortons.com) has a 2.0 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 59% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
l
les close · 4 reviews · Experienced 2025-12-23 ·
★★★★★
I had breakfast at Redwater Tim's.
I had breakfast at Redwater Tim's this morning and suffered through some annoying techno music with echoes of constantly beeping appliances that none of the staff were interested in attending to. All in all, an unpleasant way to have the first meal of the day. I suggest takeout instead.
S
Scott · 14 reviews · Experienced 2025-12-13 ·
★★★★★
Pay for a large get a medium…
I like your coffee and the staff at Park Royal are friendly (generally). Which is why its 2 stars and not 1. For some reason some of the staff members pour large coffees short, not sure why they do this unless they get an individual bonus for squeezing customers and over charging for a smaller coffee? I have enough to know what a large coffee is, the cup is large the coffee is medium, they must think customers are stupid. You're losing customers through this behaviour.
Used to go daily for coffee before work but I will never go there again. Substandard hygiene, incorrect orders, ignorant employees. You don't support Canadians. You don't hire Canadians. Why should we support you! Mr. Horton would roll in his grave if he knew what's happened to his coffee shop.
M
Michele Harrison · 2 reviews · Experienced 2025-10-15 ·
★★★★★
I used to go to Tim Hortons 2 to 3…
I used to go to Tim Hortons 2 to 3 times a day. Haven't been in over a year now. A maggot crawled out of my wrap at a st albert location. It has also been reported that 2 locations in Calgary had cockroaches and eggs were found in food. They also refuse to hire canadians and it has been shown that they hold Wedding services at certain locations and treat outside like its a mechanics shop. Tim hortons isnt Canadian anymore and the cleanliness is disgusting. Not what I used to know and love at all.