TitleMax (titlemax.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 88% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
Whitney, did an exceptional job explaining everything to me and helping me set up my online account, making my experience seamless. She was very thorough and have great customer service skills, soft skills, and great personality. Her work ethic and integrity is impeccable
Woman at Oxford store was sweet as can be got it done fast and easy
Ms chlora was amazing she got me in and out with a loan which I’m in real need of so thanks again
I was made feel cared about, they went out of their way to listen to me and help with my problems.May God bless each one of you
Thanks. At TitleMax, we take pride in providing excellent customer service.
Debbie was very helpful with great customer service.
My experience with TitleMax was very great I had a good representative by the name of Amanda Kelly who helped me achieve the loan that I was looking for thanks for all your help Amanda you're great
Bradley is very helpful. I had great experience with this company.
Your feedback is highly valued! Thanks for sharing.
The staff member that assist me was awsome
This review made our day! Thanks for sharing your experience at TitleMax.
This review made our day! Thanks for sharing your experience at TitleMax.
This company seems good . It’s my first experience .
Thanks. At TitleMax, we take pride in providing excellent customer service.
I was made to understand how my payments work and it was concurrent with the process. Conversation was more than pleasant, and the building was cool on the inside on a hot day.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
First hand, the young lady by the name of Esmeralda (Esmie) was very professional, friendly, calm, and always with a smile. Made me feel very comfortable by answering my questions, and most importantly she was very efficient in the process. I was highly impressed by her.
This review made our day! Thanks for sharing your experience at TitleMax.
Your interest rate is higher than the mob.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Thanks for choosing TitleMax! We appreciate you.
Very kind and polite and know her job well
Thanks for choosing TitleMax! We appreciate you.
Juan handled everything l. He got me in and out in record time, a very nice man!
Thank you! Let us know if we can help with anything in the future.
This review made our day! Thanks for sharing your experience at TitleMax.
I felt unfriendliness during my time of completing the application with Alexus. She showed no welcome, consideration, politeness etc. Although this was my initial visit, I wasn’t familiar as to how the system works. Her demeanor was like I should have already known.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Tayo and Torrey at the Wesley Chapel location in Decatur were engaging, informative and kind. The office was clean and smelled amazing. The process was fast and easy. Thank you both!! 5 stars! Definitely recommend!
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Thanks for choosing TitleMax! We appreciate you.
101 reviews matching