Tj helped us out and explained…
Tj helped us out and explained everything
Your feedback is highly valued! Thanks for sharing.
TitleMax (titlemax.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 88% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
Tj helped us out and explained everything
Your feedback is highly valued! Thanks for sharing.
the woman that helped me was very friendly and answered all my questions . her name was jasmine in odessa texas on 42nd and dixie store . it was a very good experience because of her. i think she deserves a good rasise in her pay . thank you jasmine !!!!!
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
They really came through for me when I had a family emergency they were very kind and honest they did not pressure me into doing anything I actually came back a couple days later and did mine After I filled out my paperwork to make sure that's what I wanted to do and answered all my questions TitleMax on Clinton Highway the girls there were awesome
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Skylar was amazing she was so thoroughly prepared with what she was doing
Your feedback is highly valued! Thanks for sharing.
I’m writing because Title Max was very good and helpful in my loan
Thank you for sharing! We hope to see you again soon.
Kelly and Carol were so friendly and knowledgeable and very helpful in finding the best way to help me and I left the store feeling very happy about my experience and I will definitely recommend them to my friends.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
⭐⭐⭐⭐⭐ Outstanding Service – Emily Gonzalez at TitleMax I had an excellent experience with Emily Gonzalez at the TitleMax location at 12496 Montana Avenue, El Paso, TX 79938. From the moment I walked in, I was treated with respect and dignity. The entire process was handled professionally, quietly, and, most importantly, with complete privacy. Emily took the time to explain everything carefully, answered all of my questions, and made sure I understood every step of the process. There were no hidden fees or surprises—everything was straightforward and transparent. I found myself in a financial bind. Emily and the TitleMax team were honest, professional, and upfront throughout the entire transaction. The process was incredibly fast and convenient. Instead of dealing with checks or extra paperwork, the funds were deposited directly into my bank account electronically, making everything simple and hassle-free. Overall, this was a very positive experience, and I would not hesitate to do business with TitleMax again if I ever needed their services. Thank you, Emily and your staff for making a stressful situation much easier than I expected.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Good experience
Thanks for choosing us and sharing your experience!
Mike C was awesome! Helped me out tremendously. Very friendly as well.
Thank you for sharing! We hope to see you again soon.
Jiselle was awesome , from the moment we walked in. She was very friendly, efficient, and fast. Very much would recommend her and Title Max to family and friends if they are looking for a reliable loan place! Only set back is having to go elsewhere to get the money, especially for disabled persons. Thank you Tina Dickens
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Tasha went out of her way to offer me options to be able to get a loan. She talked me through the whole process and was very professional. She explained everything in detail. She was very easy to talk to and very sweet.
Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.
The lady I spoke to was very, very nice.She handled everything I needed handled, and I got my loan.Thank you
This review made our day! Thanks for sharing your experience at TitleMax.
No stars should be given. They are the biggest scammers; they charge you the highest interest rate, so when you do pay it off, you pay 2x the value of the vehicle. They will default you just so they can repo your vehicle, and they sell your information to 3rd party companies.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Was referred by someone they gave Me the code to put in when applying. Computer went down went to another computer. Was given such a run around about it. I am not going to trip behind $50 Felt treated as tho I was begging and given the run around and very rude on phone. I will be posting them on Social Media.College St very unprofessional
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Customer servive and friendliness
Your feedback is highly valued! Thanks for sharing.
Your feedback is highly valued! Thanks for sharing.
I already submitted a review because she was very informative. She was very nice and attentive. I work in customer service and I take pride in going the extra mile for my customer. Thank you Maggie. This is definitively the place I am going when I get into a bind. Five out of five.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Bri was very helpful. She had a wonderful demeanor and was very encouraging with excellent customer service.
We’re so glad you enjoyed your time at your local TitleMax!
They are very welcoming. Everything was quick and fast.
We’re so glad you enjoyed your time at your local TitleMax!
Laura was very kind and was very willing to help. She was efficient in helping with my needs.
This review made our day! Thanks for sharing your experience at TitleMax.
101 reviews matching