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Money & Insurance

TitleMax

101 reviews

4.5101 reviews
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About TitleMax

Data updated
Website
titlemax.com
Category
Money & Insurance
Location
United States · Savannah
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
80% (8/10)
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Is TitleMax legit?

TitleMax (titlemax.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 88% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.

What people say

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Angela Cagle · 1 review · Verified · Experienced 2026-07-23 ·

Tj helped us out and explained…

Tj helped us out and explained everything

Reply from TitleMax2026-07-27

Your feedback is highly valued! Thanks for sharing.

D
Darren Baker · 1 review · Verified · Experienced 2026-07-23 ·

the woman that helped me was very…

the woman that helped me was very friendly and answered all my questions . her name was jasmine in odessa texas on 42nd and dixie store . it was a very good experience because of her. i think she deserves a good rasise in her pay . thank you jasmine !!!!!

Reply from TitleMax2026-07-27

We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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Shane Farmer · 1 review · Verified · Experienced 2026-07-22 ·

They really came through for me when I…

They really came through for me when I had a family emergency they were very kind and honest they did not pressure me into doing anything I actually came back a couple days later and did mine After I filled out my paperwork to make sure that's what I wanted to do and answered all my questions TitleMax on Clinton Highway the girls there were awesome

Reply from TitleMax2026-07-27

We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

J
James Van Dycke · 1 review · Verified · Experienced 2026-07-21 ·

Skylar was amazing.

Skylar was amazing she was so thoroughly prepared with what she was doing

Reply from TitleMax2026-07-27

Your feedback is highly valued! Thanks for sharing.

M
Michael Hunter · 1 review · Verified · Experienced 2026-07-15 ·

I’m writing because Title Max was very…

I’m writing because Title Max was very good and helpful in my loan

Reply from TitleMax2026-07-27

Thank you for sharing! We hope to see you again soon.

V
Virginia Day · 1 review · Verified · Experienced 2026-07-24 ·

Kelly and Carol were so friendly and…

Kelly and Carol were so friendly and knowledgeable and very helpful in finding the best way to help me and I left the store feeling very happy about my experience and I will definitely recommend them to my friends.

Reply from TitleMax2026-07-27

We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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D.GARCIA · 1 review · Verified · Experienced 2026-07-23 ·

⭐⭐⭐⭐⭐ Outstanding Service

⭐⭐⭐⭐⭐ Outstanding Service – Emily Gonzalez at TitleMax I had an excellent experience with Emily Gonzalez at the TitleMax location at 12496 Montana Avenue, El Paso, TX 79938. From the moment I walked in, I was treated with respect and dignity. The entire process was handled professionally, quietly, and, most importantly, with complete privacy. Emily took the time to explain everything carefully, answered all of my questions, and made sure I understood every step of the process. There were no hidden fees or surprises—everything was straightforward and transparent. I found myself in a financial bind. Emily and the TitleMax team were honest, professional, and upfront throughout the entire transaction. The process was incredibly fast and convenient. Instead of dealing with checks or extra paperwork, the funds were deposited directly into my bank account electronically, making everything simple and hassle-free. Overall, this was a very positive experience, and I would not hesitate to do business with TitleMax again if I ever needed their services. Thank you, Emily and your staff for making a stressful situation much easier than I expected.

Reply from TitleMax2026-07-27

We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

T
Tracy Black · 1 review · Verified · Experienced 2026-07-23 ·

Helpful

Good experience

Reply from TitleMax2026-07-27

Thanks for choosing us and sharing your experience!

M
Melissa · 2 reviews · Verified · Experienced 2026-07-24 ·

Mike C was awesome

Mike C was awesome! Helped me out tremendously. Very friendly as well.

Reply from TitleMax2026-07-27

Thank you for sharing! We hope to see you again soon.

T
Tina Dickens · 1 review · Verified · Experienced 2026-07-22 ·

Jiselle was awesome

Jiselle was awesome , from the moment we walked in. She was very friendly, efficient, and fast. Very much would recommend her and Title Max to family and friends if they are looking for a reliable loan place! Only set back is having to go elsewhere to get the money, especially for disabled persons. Thank you Tina Dickens

Reply from TitleMax2026-07-27

We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

A
Alicia Garcia · 1 review · Verified · Experienced 2026-07-22 ·

Tasha went out of her way to offer me…

Tasha went out of her way to offer me options to be able to get a loan. She talked me through the whole process and was very professional. She explained everything in detail. She was very easy to talk to and very sweet.

Reply from TitleMax2026-07-27

Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.

c
customer · 2 reviews · Verified · Experienced 2026-07-22 ·

I'm Terrible with things I can't remember.

The lady I spoke to was very, very nice.She handled everything I needed handled, and I got my loan.Thank you

Reply from TitleMax2026-07-27

This review made our day! Thanks for sharing your experience at TitleMax.

S
Sean Owens · 2 reviews · Experienced 2026-07-01 ·

No stars should be given

No stars should be given. They are the biggest scammers; they charge you the highest interest rate, so when you do pay it off, you pay 2x the value of the vehicle. They will default you just so they can repo your vehicle, and they sell your information to 3rd party companies.

Reply from TitleMax2026-07-27

We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

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Yolonda Johnson · 1 review · Verified · Experienced 2026-07-20 ·

Was referred by someone they gave Me…

Was referred by someone they gave Me the code to put in when applying. Computer went down went to another computer. Was given such a run around about it. I am not going to trip behind $50 Felt treated as tho I was begging and given the run around and very rude on phone. I will be posting them on Social Media.College St very unprofessional

Reply from TitleMax2026-07-27

We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

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Nancy Paine · 1 review · Verified · Experienced 2026-07-21 ·

Excellent customer service

Customer servive and friendliness

Reply from TitleMax2026-07-24

Your feedback is highly valued! Thanks for sharing.

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Norma Canales · 1 review · Verified · Experienced 2026-07-16 ·

Excellent customer service

Reply from TitleMax2026-07-27

Your feedback is highly valued! Thanks for sharing.

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Yliana Becerril · 1 review · Verified · Experienced 2026-07-21 ·

Five out of Five

I already submitted a review because she was very informative. She was very nice and attentive. I work in customer service and I take pride in going the extra mile for my customer. Thank you Maggie. This is definitively the place I am going when I get into a bind. Five out of five.

Reply from TitleMax2026-07-24

Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.

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Anonymous · 1 review · Verified · Experienced 2026-07-21 ·

Easy and efficient

Bri was very helpful. She had a wonderful demeanor and was very encouraging with excellent customer service.

Reply from TitleMax2026-07-24

We’re so glad you enjoyed your time at your local TitleMax!

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Dee · 1 review · Verified · Experienced 2026-07-20 ·

A 10/10

They are very welcoming. Everything was quick and fast.

Reply from TitleMax2026-07-24

We’re so glad you enjoyed your time at your local TitleMax!

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Roxanna Kohler · 1 review · Verified · Experienced 2026-07-20 ·

Laura was very kind and was very…

Laura was very kind and was very willing to help. She was efficient in helping with my needs.

Reply from TitleMax2026-07-24

This review made our day! Thanks for sharing your experience at TitleMax.