At Robbins Research International, Inc, we're passionate about empowering individuals to create extraordinary lives by tapping into their true potential. For over four decades, RRI has been at the forefront of empowering individuals to transform their lives through innovative and immersive events, comprehensive coaching programs, and best-selling products. Our mission is to inspire and ignite the fire within, guiding people to embrace change, expand their horizons, and unlock the limitless possibilities that lie within each and every one of us. Together, we're creating a world where personal growth thrives, and the power of human potential is unleashed to create a life of true fulfillment and lasting success.
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Is Robbins Research International legit?
Robbins Research International (tonyrobbins.com) has a 3.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 41% give 1 star; The business has replied to 33% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-02.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Customers praise the incredible coaching sessions and dedicated staff members who provide meaningful guidance for personal development. Many people find the virtual and in-person events deeply transformative, noting that the practical tools help them overcome challenges. Reviewers frequently express deep gratitude for the empathy and professionalism shown during their coaching journey.
However, some reviewers were not happy with unexpected subscription charges and a lack of clear information regarding automated billing. Consumers also mentioned facing great difficulty when trying to reach customer support or getting assistance with account issues. Several individuals noted a frustrating experience when dealing with sales representatives pushing hard to close deals.
Auto-generated from all reviews of this business. For reference only.
The coaching experience was a brushing-off of accumulated distress and a revealing of my authentic identity. I worked hard with coach Kim Eneau who orchestrated this journey initially to release my anger/pain, moving on to sorting out the chaos, to finally touching base with all the goals I had set in the very beginning.
I was previously driven by circumstances and (my lost self) to serve others and forgot myself and my ambitions in the process. But today and without any guilt, I can put myself first again, to do what makes ME happy, and pursue my dreams. One year of coaching resulted in purchasing a holiday home without a loan, creating passive income and loosing weight. Plus the bonus; I have written two children books and initiated writing a book about my own story.
Thank you Kim for your positive energy, kindness and continuous support.
Reply from Robbins Research International2025-11-12
Hi there,
Thank you for sharing your beautiful and heartfelt story. It’s truly inspiring to hear how your coaching journey with Kim helped you release pain, rediscover your authentic self, and reconnect with your goals and happiness. The progress you’ve made, from creating financial freedom to writing books and prioritizing yourself again, is absolutely remarkable.
We’re so grateful for your trust and dedication to the process, and we’ll be sure to share your kind words with Kim. Congratulations on all you’ve achieved and the incredible life you’re continuing to build.
With gratitude,
JamiLyn Clark
Senior Manager, Client Experience
I have only just become involved. The event I attended virtually was a 5. It was great enough for me to move forward with future plans for improvement.
The organization during an event has been top notch but post follow up seems momentarily unprepared for the influx of questions and directions, but I am sure the organization will get everything accomplished.
Reply from Robbins Research International2025-10-17
Hi there,
Thank you for sharing your thoughtful feedback. We’re so glad to hear you enjoyed the virtual event and that it inspired you to continue your growth journey. We also appreciate your understanding as our team works to respond to the post-event influx of questions. Your patience means a lot, and we’re confident everything will be addressed soon.
With gratitude,
JamiLyn Clark
Senior Manager, Client Experience
I had the privilege to be offered coaching sessions from Tony Robbins (RRI), as part of the training courses I have enrolled in. It was an incredible experience with an amazing woman: Jen Rottmann! Thank you.
Reply from Robbins Research International2025-10-17
Hi there,
Thank you for sharing your experience. We’re so glad to hear that your coaching sessions with Jen were such a positive and inspiring part of your training journey. Jen’s dedication and care truly make a difference, and we’ll be sure to share your kind words with her.
With appreciation,
JamiLyn Clark
Senior Manager, Client Experience
I just attended the 4 day Unleash the Power Within virtually and the experience was one of the highlights of my life. I have never laughed and cried so much in my life. I can't wait for UTPW 2026, I highly recommend it and you need to have an open mind to get the most out of the experience.
Reply from Robbins Research International2025-10-16
Hi there,
Thank you so much for sharing your amazing experience! We’re thrilled to hear that Unleash the Power Within was such a powerful and emotional journey for you. Laughing, crying, and breaking through in new ways is exactly what this event is all about, and reconnecting with your full potential and the energy within you.
We’re so glad you joined us virtually and can’t wait to see you again at Unleash the Power Within, 2026! Thank you for your open heart, your courage, and for recommending the experience to others who are ready to grow.
With gratitude,
JamiLyn Clark
Senior Manager, Client Experience
Beyond expectations! I felt the music pumping through my heart and it opened up significant limiting beliefs for me to process and let go. This is my fourth UPW but first in-person. The energy of everyone was captivating and lifted me higher energetically than I have ever felt before. Each and every one of Tony Robbins team members were above and beyond helpful. Well worth every cent I paid to be there. Thank you, Tony! I’m forever changed.
Reply from Robbins Research International2025-10-16
Hi there,
Thank you so much for sharing your beautiful reflection! We’re thrilled to hear that your first in-person Unleash the Power Within was such a powerful and transformative experience. The energy in the room truly is unmatched and it’s amazing to hear how it helped you release limiting beliefs and rise to a whole new level of clarity and empowerment.
We’re deeply grateful for your kind words about our team. It means so much to know their passion and care added to your experience. Thank you for showing up with such an open heart and for being part of the Unleash the Power Within energy. We can’t wait to see what’s next for you!
With appreciation,
JamiLyn Clark
Senior Manager, Client Experience
I had to file a police report and cancel my card to stop the unauthorized $100 monthly charges
In April 2025, I purchased a discounted offer from Tony Robbins for around $1 USD (or a similar amount). The discount would be valid for 1 month before increasing to around $100 USD/month. The offer included access to an application. However, I never received any login details or access instructions.
I tried resetting my password on the site several times (2–3 attempts), but it never worked. After that, I contacted support by email twice, but unfortunately, I received no response. Eventually, I forgot about the issue since I couldn’t log in or use the product.
Fast forward to early October — when reviewing my bank account, I discovered that I had been charged around $99 USD per month since April, totaling approximately $600 USD. I was shocked to learn this.
Since I never gained access to the platform or received any communication (e.g. "we have charged your card for new subscription period"), never received receipts, never was unable to use the service or cancel the subscription. I once again tried resetting the password (unsuccessfully) and then reached out to your customer success team multiple times through the online form and via email — three separate messages — with no reply.
I also tried calling four times, once during Swedish daytime and three times during U.S. business hours, without ever reaching anyone. I even left a detailed voicemail explaining the situation, including my name, phone number, and email, yet still received no response.
At this point, I’ve had to cancel my card, file a police report, and submit a formal charge dispute with my bank to prevent further losses.
I’ve been a loyal Tony Robbins follower for more than 16 years, and I truly admire his work (and still do). But I must say, this has been the worst customer service experience I’ve ever encountered.
Reply from Robbins Research International2025-10-17
Hi there,
Thank you for taking the time to share your experience, and I want to sincerely apologize for the frustration, financial stress, and lack of communication you’ve encountered. This is not the level of service or transparency we aim to deliver, and I completely understand how upsetting this must be, especially as a long-time member of the Tony Robbins community.
Please know that your situation is being taken seriously. I’d like to have your case escalated immediately so our team can review the charges and communication breakdown in detail.
We truly value your 16 years of loyalty and commitment to Tony’s work, and I’m committed to ensuring this gets resolved properly.
With respect,
JamiLyn Clark
Senior Manager, Client Experience
There is so much to gain from Tony and all the speakers that changes your life to live in a beautiful state and live with passion. Whatever you are going through you learn tools and strategies to focus on a life to contribute and be a creator. Your whole life is turned around with the work you put in for yourself and others will be affected by your loving energy!
Reply from Robbins Research International2025-10-16
Hi there,
Thank you so much for sharing your heartfelt reflection! We’re thrilled to hear how this experience has helped you embrace living in a beautiful state and reignite your passion for life. The transformation you described—focusing on contribution, creation, and spreading loving energy—is exactly what Tony and our entire team hope every participant takes away.
It’s amazing to see how you’ve applied the tools and strategies to elevate not just your own life, but the lives of those around you. We’re so grateful to have you as part of this community and can’t wait to see your continued growth and impact!
With appreciation,
JamiLyn Clark
Senior Manager, Client Experience
Let's live our lives with passion :) Step up. Step up. Steeeeeeeeepppppp Up
Love you
Reply from Robbins Research International2025-10-16
Hi there,
We absolutely love this energy! Thank you for the reminder to live with passion and to keep stepping up, because that’s what growth and transformation are all about. Your enthusiasm embodies the true spirit of this community, and we’re so grateful to have you as part of it.
With love and appreciation,
JamiLyn Clark
Senior Manager, Client Experience
I've just been to UPW conference in Anaheim.
As an English lady, I'm not up with all the shouting etc. As we are a bit more reserved, although I'm techinally not.
I'm probably outgoing in England and that is probably the same as someone a bit more reserved in the USA.
But I found myself shouting and singing along with everyone.
I cannot wait to continue on this journey with the Mastery package I've signed up for.
I have something to share and I will no longer be limited by the years of beliefs instilled in me from peers/family/society.
I can and I will be successful, so that I can help others, more than personal success, although that will naturally happen.
Let's go!
Reply from Robbins Research International2025-10-16
Hi there,
Thank you so much for sharing your amazing experience at Unleash the Power Within in Anaheim! We absolutely love hearing how you stepped outside your comfort zone, joined in the energy, and fully embraced the experience. It’s beautiful to see that transformation in action.
Your words perfectly capture the spirit of Unleash the Power Within: breaking through old beliefs, stepping into your authentic power, and using that growth to uplift others. We’re thrilled to have you continuing your journey with the Mastery program and can’t wait to witness everything you’ll create as you step boldly into your next chapter.
With deep appreciation,
JamiLyn Clark
Senior Manager, Client Experience
For me, it was a reminder of many things I had learned and already implemented in the past, until life overwhelmed me.
It was a comprehensive kick in the butt. I found my way back to my old self, strengthened my self-confidence, and rediscovered my original goals and desires.
Reply from Robbins Research International2025-10-16
Hi there,
Thank you so much for sharing your experience! We’re so glad to hear that the event helped you reconnect with your strength, confidence, and sense of purpose. Sometimes all it takes is that powerful “kick in the butt” to reignite what’s already within us, and it sounds like you’ve done exactly that.
We’re honored to have been part of your journey back to your best self and can’t wait to see all you create moving forward. Thank you for showing up with heart and energy. It means so much to our entire team!
With appreciation,
JamiLyn Clark
Senior Manager, Client Experience
Tony Robbins has been the GOAT in personal development and business strategy for over 40 years. No surprise there. I’ve attended his events multiple times, and every single time, I leave transformed—mentally, spiritually, and physically. If you’re serious about leveling up your life, this is where you’ll find the golden nuggets. In-person or virtual, doesn’t matter—just show up and change your life!
Reply from Robbins Research International2025-10-16
Hi there,
Thank you so much for your incredible words and 5-star energy! We’re thrilled to hear that Tony’s events continue to be such a source of transformation and growth for you: mind, body, and spirit. Your passion for leveling up shines through, and it’s exactly that kind of energy that makes our community so powerful.
Whether in-person or virtual, every experience is fueled by the commitment of people like you who show up ready to grow, expand, and transform. We’re honored to have you on this journey and can’t wait to see what you create next!
With gratitude,
JamiLyn Clark
Senior Manager, Client Experience
Everything was amazing!! Grateful thankful!! Time to take massive action!
Reply from Robbins Research International2025-10-16
Hi there,
Thank you for sharing your energy and enthusiasm! We’re so glad you had such an amazing experience and love that you’re ready to take massive action. That’s what it’s all about: Turning inspiration into momentum.
With gratitude,
JamiLyn Clark
Senior Manager, Client Experience
Simply the Best!
I don’t know how to describe it, the only thing I can think of is that it’s so impactful in a positive way experience and that you must attend to find out your self how much more can you learn about your self and how much more are you able to create and produce!
Reply from Robbins Research International2025-10-16
Hi there,
Thank you for sharing your excitement and energy! We’re thrilled to hear how impactful the experience was for you and that it opened up new levels of self-discovery and possibility. Your passion for growth truly shines through, and we’re honored to be part of your journey.
With appreciation,
JamiLyn Clark
Senior Manager, Client Experience
My experience at UPW was absolutely Outstanding. The value I see and experienced was the personal growth I achieved and take from the event and add it to my daily life.
Reply from Robbins Research International2025-10-16
Hi there,
Thank you for sharing your experience. We’re so glad to hear that UPW was such a powerful and life-changing event for you. It’s wonderful that you’re applying what you learned to your daily life and continuing your growth beyond the event.
With gratitude,
JamiLyn Clark
Senior Manager, Client Experience
Reply from Robbins Research International2025-10-16
Hi there,
Thank you for the shoutout! We truly appreciate your support and are so glad to have you as part of the Tony Robbins community. Here’s to continued growth and living with passion.
With gratitude,
JamiLyn Clark
Senior Manager, Client Experience
Waited 20 years to see Tony. It was always about the price. Well, I got furloughed from the government, took a leap and received one of the greatest gifts ever. I am not just living anymore, I’m alive. Thank you Tony, and the whole Robbins family. Truly Blessed.
Reply from Robbins Research International2025-10-16
Hi there,
Thank you for sharing your story. It’s amazing to hear that after 20 years of waiting, you took that leap and experienced such a powerful transformation. We’re so glad the event reignited your passion for life, and we’re honored to have been part of that journey.
With gratitude,
JamiLyn Clark
Senior Manager, Client Experience
Highly recommend - transformational when allow total immersion
Highly recommend. I attended the Unleash the Power Within 2025 event. My 1st Tony Robbins experience! It was more than exceptional..I did not know what to expect, but once I decided to play fully into the format I experienced profound life transformation in areas I had previously thought acceptance sufficed. Be prepared for a gruelling meeting of one's self in an environment that carefully guides you to go beyond your comfort zone. The ROI is exceptional.
Reply from Robbins Research International2025-10-16
Hi there,
Thank you for sharing your incredible first experience at Unleash the Power Within 2025. We’re so glad you chose to dive in fully and discovered transformation beyond what you expected. Your openness and courage to step outside your comfort zone made all the difference, and it’s amazing to hear how much value you gained.
With appreciation,
JamiLyn Clark
Senior Manager, Client Experience
Thanks to VICENTE PASSARIELLO transmitting to thousands of Latinos everything about TONNY ROBBINS without him I would not have learned all the powerful thing he applied to my life me and thousands of Latinos grateful
Reply from Robbins Research International2025-10-16
Hi there,
Thank you so much for sharing your appreciation for Vicente Passariello. It’s wonderful to hear how his passion and dedication have helped you and so many others in the Latino community experience Tony’s teachings in such a meaningful way. We’re grateful for his impact and for your kind words.
With gratitude,
JamiLyn Clark
Senior Manager, Client Experience
I've been with Tony Robbins and the community for 18 months and it's been truly transformational. Love everything they do and will be stay with Tony for years! + Tony doesn't have too many years left with us I you should at least come to his free event in January or UPW
Reply from Robbins Research International2025-10-16
Hello there,
Thank you for sharing your heartfelt message and for being part of the Tony Robbins community. It’s wonderful to hear how the past 18 months have been so transformational for you. We’re grateful for your passion and continued commitment to growth, and we’re excited for all the breakthroughs still ahead.
With appreciation,
JamiLyn Clark
Senior Manager, Client Experience
Absolutely extraordinary, out of human imagination spiritual transformation ! It really unleashed the power within. After the event nothing is the same, There is better, greatest, fulfilled life. It take me out of all invisible barriers I had programed by this world. It show real, clear, cristal, undefined essence of life. and let life in that pure state of heven. That event not changing people life - It changing being of that world. UInconsciuos mind never understand it, it must be feel it to understand and Tony do it! It have impact on all the world, and consistently, permanently step by step, event by event that world become better place to enjoy the life. Thank You
Reply from Robbins Research International2025-10-16
Hi there,
Thank you for sharing your extraordinary experience. It’s amazing to hear how deeply this event impacted your spirit and helped you release old barriers to create a fuller, more meaningful life. Your words beautifully capture the heart of what Tony’s work is all about.
With gratitude,
JamiLyn Clark
Senior Manager, Client Experience
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