Too Lost is a music and technology company, providing SaaS solutions for independent music rights holders. Our distribution and publishing services deliver, monetize and protect songs across the globe for over 250,000+ musicians, record labels, studios, brands, investors, and platforms. Too Lost is a proud member of The American Association of Independent Music (A2IM) and MERLIN. We are headquartered in New York City - with offices in Los Angeles, Barcelona and Reykjavík.For more information, see here: https://toolost.com/about
Written by the business, not verified by us.
Is Too Lost legit?
Too Lost (toolost.com) has a 3.0 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 44% rate it 4 stars or higher while 35% give 1 star; The business has replied to 77% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-08-12.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers regularly find the platform and dashboard very easy to navigate, appreciating the fast payouts, detailed reporting, and helpful features. Many independent artists also note that the general upload process works smoothly for getting their music distributed across digital stores worldwide.
However, some customers also noted frustrating experiences regarding slow support responses and unhelpful communication when assistance is urgently needed. Several people mentioned that their music releases faced unexpected rejections and prolonged delays due to strict and repetitive documentation requirements. Additionally, getting concrete answers or resolving technical glitches proved quite challenging for several users trying to update their account details.
Auto-generated from all reviews of this business. For reference only.
100% Royalty Promise, Thousands of Dollars Withheld
subscribed to Too Lost’s paid plan because it advertised 100% royalty payouts. As a paying customer, I expected the royalties generated by my music to be paid to me.
Instead, after a copyright complaint was filed against one song, my entire account was affected.
The disputed song generated approximately $400 in royalties. I have screenshots and documentation supporting this.
However, Too Lost withheld my entire balance, which currently exceeds $3,000, with additional unpaid royalties expected to bring the total close to $4,000.
I contacted the copyright claimant exactly as Too Lost instructed. Too Lost provided me with the claimant’s email address, I contacted him in good faith, and he informed me that he would contact Too Lost directly. From that point forward, the matter was no longer within my control.
For months I attempted to communicate with Too Lost regarding my royalties and my account. My emails were largely ignored, and I received no meaningful explanation regarding my withheld funds.
The situation became even more concerning after I informed Too Lost that I intended to pursue legal action to recover my unpaid royalties. Shortly afterward, my account was permanently terminated, leaving me without access to my dashboard, royalty reports, wallet, tax documents, or account history.
What concerns me even more are Too Lost’s own Terms of Use.
According to their Terms of Use:
* All Gross Receipts received from Spotify, Apple Music and other DSPs are considered the property of Too Lost unless and until the company decides to allocate Net Income.
* Royalty allocations are made entirely at Too Lost’s sole discretion.
* Artists have no automatic entitlement to receive royalty allocations.
* Too Lost reserves the right to delay, refuse, reverse, offset, establish reserves, or permanently retain royalty funds whenever it determines, in its sole discretion, that doing so is appropriate.
* The Terms also state that allocation decisions, timing, and amounts remain entirely subject to the Company’s own determination.
These are not my interpretations. These statements come directly from Too Lost’s own Terms of Use.
As a paying subscriber who purchased a service advertised as paying 100% royalties, I find it extremely concerning that the same Terms of Use give the Company complete discretion over whether artists ultimately receive the money generated by their own music.
I also find it difficult to understand why a dispute involving approximately $400 would result in more than $3,000 in unrelated royalties being withheld without any meaningful explanation.
I have preserved emails, screenshots, royalty statements, wallet balances, and other documentation supporting everything described above.
I hope Too Lost resolves this matter fairly. Until then, I strongly encourage every independent artist to carefully read the Terms of Use before trusting this company with their music and royalties.
For months I submitted support tickets, sent emails, and repeatedly requested an explanation regarding my withheld royalties and account. Most of my support requests were ignored or received no meaningful response. Instead of resolving the issue, Too Lost terminated my account shortly after I informed them that I intended to pursue legal action
Even after my account was terminated, Too Lost has continued withholding thousands of dollars in royalties while refusing to provide a clear accounting explaining exactly why my entire balance has been withheld, especially when the disputed song generated only approximately $400.
If the copyright dispute involved approximately $400 in revenue, why has more than $3,000 in unrelated royalties been withheld? Despite repeated requests, Too Lost has never provided me with a clear explanation or accounting
Reply from Too Lost2026-07-24
Hello there,
Sorry to hear you didn't enjoy your experience with Too Lost.
We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.
We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.
As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.
You can get in touch with our support team anytime at toolost.com/support or by contacting us at [email protected]
We hope you have a wonderful day!
The support answers are not there.
It is often not understood why a song is not distributed.
Reply from Too Lost2026-07-24
Hello there,
Sorry to hear you didn't enjoy your experience with Too Lost.
We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.
We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.
As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.
You can get in touch with our support team anytime at toolost.com/support or by contacting us at [email protected]
We hope you have a wonderful day!
7th Note Media Account Held Hostage: 52+ Albums Frozen & Legal Demands Ignored
As the CEO of 7th Note Media, I am completely appalled by the lack of institutional compliance and basic human support at Too Lost. Since February 2026, our label has successfully distributed over 52 releases—primarily full-length choral and gospel albums—representing over 10 independent recording artists.
Recently, our trending releases were targeted by a malicious, coordinated copyright extortion campaign. Instead of a compliance officer manually reviewing the case, Too Lost’s automated security bots completely suspended our account access, locking up our entire catalog and withholding 100% of our hard-earned royalties.
This is a severe breach of contract and direct tortious interference with my label's international corporate obligations. We have already secured a formal retraction from the claimant, and my legal team has sent an urgent, formal legal demand to the compliance and legal team.
We have received absolutely zero human response. Too Lost is actively withholding the livelihood of dozens of musicians based on unverified, fraudulent claims. I demand an immediate manual review of our case file and the reinstatement of our dashboard access. Do not reply with a generic automated script. Check your legal inbox for the notice sent by Paul Chacha Aboka / 7th Note Media.
UPDATE (July 2026):
Too Lost replied below with a generic support template, but my issue remains completely unresolved. My support ticket is #150921. My account was banned, my entire catalog has been removed, and my team's legitimate earnings remain completely frozen. I hold 100% multi-track DAW proof of original creation. I need a compliance or legal manager to review Ticket #150921 directly and release my balance.
Once you save the updated review, Trustpilot sends an automated alert to Too Lost’s business portal saying: "The user has updated their review regarding Ticket #150921." That puts the ball right back in their court where everyone can see it.
Reply from Too Lost2026-07-24
Hello there,
Sorry to hear you didn't enjoy your experience with Too Lost.
We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.
We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.
As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.
You can get in touch with our support team anytime at toolost.com/support or by contacting us at [email protected]
We hope you have a wonderful day!
TooLost is a great company, and good for any artist who wishes to go there.
Augie at Too Lost was extremely understanding, quick to action, helpful, and kind hearted. I recommend anyone wishing for a good distributor to find Augie, and he will sort you out, no matter what problem it is that you have.
Reply from Too Lost2026-07-24
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at [email protected] - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
Best Distributor for us so far, they now need to help deliver DJ Mixes.
Reply from Too Lost2026-07-24
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at [email protected] - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
i moved from another to them and 1 day after upload they say my album is live but it wasnt i saw on delivery logs nun there i waited 3 days since it went "live" but nun there i thought maybe i already merged and then i took it down on the another distributor but 30 mins later my album were completely offline and 4 other singles as well, i generated with this album several 100k streams on apple music i have been on the top 200 apple music album charts for austria on 5th place and for genre rap on the 1st place but thanks to them it is gone, i already requested a redilevry but 24 horus gone and nun happened, DONT USE THEM SCAMMMMM!!!!!!!
Reply from Too Lost2026-07-24
Hello there,
Sorry to hear you didn't enjoy your experience with Too Lost.
We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.
We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.
As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.
You can get in touch with our support team anytime at toolost.com/support or by contacting us at [email protected]
We hope you have a wonderful day!
I can't say enough good things about distributing through Too Lost. I have more than 140 songs distributed world-wide and was looking for a distributor with whom I could have a conversation by phone or by email instead of through a botted chat. Too Lost has been perfect for me. It has also been a snap to work with their collaborators, like Affordable Song Licensing, to get my cover songs licensed.
Reply from Too Lost2026-07-24
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at [email protected] - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
My support tickets are being completely ignored by Too Lost. My label "Melodic World" is currently blocked on Beatport because Too Lost/AudioSalad has not sent the transfer approval to Feiyr.
This administrative delay caused a duplicate profile to be generated on Beatport, which is completely breaking my active paid Beatport Hype subscription on my original page. I am actively losing money and critical campaign data every single day this remains unresolved.
Please have a senior manager review this case and instruct AudioSalad to approve the release immediately to resolve this financial and technical issue.
Reply from Too Lost2026-06-30
Hello there,
Sorry to hear you didn't enjoy your experience with Too Lost.
We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.
We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.
As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.
You can get in touch with our support team anytime at toolost.com/support or by contacting us at [email protected]
We hope you have a wonderful day!
I produce and distribute music from 20 years and used many distributors.
Even if the platform is not bad and the catalog transfer is fast, the customer service is totally useless with copy/pasted responses that aren't useful but they are fast to close tickets as well.
They caused me problems with Beatport deliveries (which I never had in 20 years).
A lot of issues and too few replies. You are left alone in the dark.
Definitely not recommended. I'll probably switch to Symphonic if they don't give me answers.
Reply from Too Lost2026-06-30
Hello there,
Sorry to hear you didn't enjoy your experience with Too Lost.
We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.
We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.
As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.
You can get in touch with our support team anytime at toolost.com/support or by contacting us at [email protected]
We hope you have a wonderful day!
TooLost is #1 always best distro & always there for the artist
Best Distrobution Company Ive ever been with (& ive been with alot). TooLost is always very fast at responding & helping with anything needed and all releases have gone nothing but smoothly with them. Been with them 3 years now & Im gonna continue to stay with them because they treat artists like family!
Reply from Too Lost2026-06-30
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at [email protected] - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
Funds locked due to a clear bot attack (sabotage). Support completely ignoring my appeals.
I am deeply disappointed with TooLost's support. My account has been restricted and my balance locked due to a clear third-party artificial streaming attack (sabotage) that targeted two of my tracks ("30 seconds of preparation" and "Micro Uno") with massive, unnatural bot traffic coming exclusively from Oslo, Norway, and the US.
I have absolutely nothing to do with this traffic. I am the victim here. To prove my complete good faith and fully cooperate, 5 days ago I opened an appeal under my label name "Andrius Music" (Andrea Corsini), attaching undeniable screenshots from Spotify for Artists showing that this traffic didn't even come from playlists. I even took the drastic measure of requesting the immediate removal of both entire affected albums from distribution in the US and Norway to cut off the bot source at the root.
Despite providing crystal-clear evidence and actively sacrificing my distribution territories to stop the problem, TooLost keeps ignoring me or replying with automated copy-paste messages.
I demand that a human supervisor finally reviews my pending appeal from days ago, checks my cooperative conduct, and unblocks my legitimate balance. This is unacceptable treatment for independent artists and labels.
07/07/2026: Days go by, they say they want to know more, that they're sorry, but they continue to ignore every request for help I've sent through all the channels TooLost has made available. They do nothing to protect their members, they don't perform checks, and they don't provide any support tools.
Reply from Too Lost2026-06-30
Hello there,
Sorry to hear you didn't enjoy your experience with Too Lost.
We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.
We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.
As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.
You can get in touch with our support team anytime at toolost.com/support or by contacting us at [email protected]
We hope you have a wonderful day!
Really love the customer support and the features on the site. The A&R team has been super helpful and amazing!
Reply from Too Lost2026-06-30
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at [email protected] - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
Too Lost is an absolutely amazing platform, they approve quickly, customer support is amazing, and they have helped me move my entire artist catalog with ease! They offer amazing additional services like direct playlist pitching, chart registration, copyright registration, amazing release links, fast service, YouTube content IDs and OAC's and so much more all for as little as $19.99 PER YEAR. I really believe that they are one of the best music distributers in the world and so much better than the more "well-known" ones sneaking ridiculous hidden fees fore services that should be covered by subscription anyway. I give them a full 5 stars.
Reply from Too Lost2026-06-30
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at [email protected] - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
Customer Support Lacking in Empathy and Helpfulness
The process of getting music distributed was in general simple. However, the customer support felt rather unhelpful at times. When I requested that my email address be updated on my account, I was told unapologetically that this simply is not a service provided by Too Lost and I would have to create an entirely new account to do this. No reason was provided. Hence I am changing to a new distributor.
Reply from Too Lost2026-06-30
Hello there,
Sorry to hear you didn't enjoy your experience with Too Lost.
We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.
We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.
As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.
You can get in touch with our support team anytime at toolost.com/support or by contacting us at [email protected]
We hope you have a wonderful day!
actually love this platform. thinking about completely switching over from distrokid. although, it's going to be a hassle for sure.
EDIT (06/30/26): let me just update this to clarify the hassle with switching distributors is not on TooLost at all. it's with another distributor and the existing collaborations i have splits with from my work with other artists.
Reply from Too Lost2026-06-30
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at [email protected] - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
A complete service suitable for all categories — artists, labels, and artist managers.
An updated and easy‑to‑use interface, even for those with little experience in distribution and publishing.
I highly recommend it.
Reply from Too Lost2026-06-30
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at [email protected] - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
Toolost is the most ungrateful distribution platform of all time. I am not against their anti-fraud policy. However, they do not investigate false fraud claims properly. How would I try to commit fraud and access my own account? Are you an idiot? Why is your support acting like a dumb AI? Banned my account without any email notice??? All I did was created releases and published and nothing else.
I'm frustrated with your company's lack of support for artists during crises. Despite working together for over a year, you consistently fail to address the root causes of these crises.Moreover, I'm curious about how you're utilizing your $100M in total revenue and how your VCs are allocating their funds.
If you cannot even verify the artist's authenticity and thus unfairly invalidate their years of hard work.
Reply from Too Lost2026-06-30
Hello there,
Sorry to hear you didn't enjoy your experience with Too Lost.
We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.
We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.
As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.
You can get in touch with our support team anytime at toolost.com/support or by contacting us at [email protected]
We hope you have a wonderful day!
Everything! Great customer service, simple to use, I just love it!
Reply from Too Lost2026-06-30
Hey there,
Thank you for sharing your experience! Rock on!
If you are interested in sharing more, feel free to reach out anytime by contacting us at [email protected] - we always love receiving constructive feedback on how we can make your experience on Too Lost better!
Terrible support and release painel. I’M greatful to sign with u guys only for a month cause i can cancel my plan and not use your plataform nevermore.
Reply from Too Lost2026-06-30
Hello there,
Sorry to hear you didn't enjoy your experience with Too Lost.
We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.
We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.
As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.
You can get in touch with our support team anytime at toolost.com/support or by contacting us at [email protected]
We hope you have a wonderful day!
They banned me for no reason, and my songs are still online, and they don't respond to support requests, very, very bad. I'm afraid that such a good distributor will end up like DistroKid.
Reply from Too Lost2026-06-30
Hello there,
Sorry to hear you didn't enjoy your experience with Too Lost.
We are on a mission to provide all independent creators, at any level, the access and tools to build successful music businesses.
We are dedicated to building the most efficient and comprehensive digital infrastructure for the independent music sector.
As our company works hard every day to service thousands of independent musicians and labels, we would love to hear more about your experience - to learn how we may be able help you & how we may be able to improve our products going forward.
You can get in touch with our support team anytime at toolost.com/support or by contacting us at [email protected]
We hope you have a wonderful day!
