Amazing help from their support
Amazing help from their support. no issue for a chargeback of a account I left subscribed
We Fund TradersWith over 10,000 Funded Accounts and millions in payouts, Topstep gives traders a real shot at success with structure, support, and real capital. Pass our trading Combine in as little as 2 days and unlock an Express Funded Account to start earning fast and flexible payouts. Tools That Build Real SkillTopstepX was built by traders for traders. Our platform reinforces smart, disciplined trading. Set daily loss limits. Lock in profits. Prevent overtrading. Analyze your edge with real-time stats, TradingView charts, and our exclusive Tilt Indicator. All designed to help you think and trade like a pro.Backed by CommunityFrom daily group coaching sessions on TopstepTV to the largest futures trading Discord community, Topstep surrounds you with real traders, real mentors, and real support. Our performance coaches bring decades of market experience, and you’ll hear from funded traders and experts every week. This isn’t just a program. It’s a squad that’s got your back.Trust & TransparencyWith 12+ years of funding traders in 140+ countries and features in Forbes, MarketWatch, and Inc. 5000, Topstep leads the futures prop firm space with clear rules, a trader-first platform, and real support from people who care. Topstep is more than just a prop firm. We’re a community built to help real traders get funded and stay funded.
Written by the business, not verified by us.Topstep (topstep.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 83% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 24% of negative reviews. Last updated 2026-08-11.
Amazing help from their support. no issue for a chargeback of a account I left subscribed
User friendly chart on topstepx. The only downside is there's no alerts. Other then that, fantastic. Ed from supprt team been very helpful. Keep the goodjob
The support staff responded quickly and resolved the issue effectively.
I've had a great experience with Topstep. I currently have four live 50K accounts and one evaluation account, and I've already received a payout without any issues. The rules are clear, the platform is reliable, and the payout process was smooth. I highly recommend Topstep to anyone serious about futures trading.
I want to express my deepest appreciation for Maui from the Topstep Support Team. Dealing with prop firm issues can sometimes be stressful, but she made the entire process incredibly smooth. She was extremely polite, quick to respond, and highly knowledgeable. She didn't just give me a generic copy-pasted answer; she actually took the time to understand my issue and resolved it in record time. Excellent customer service like this is exactly why Topstep remains the leader. Thank you, Maui!
I was reached out by support in minutes. They helped me with clear assistence and we solved my problem in no time
Hi. Topstep chose to close my account, but first after I finally made it to live after making more than 50k in profits. I even needed 2-3 trading days more and I could withdraw 18k in profits from my 3 funded express accounts. All this due to a dispute from my bank for money they charged back. I had an issue where my a few of my credit cards got used online by people that got my information. When my bank wanted to dispute the amounts that got charged from my card, they also by mistake disputed the one from Topstep. I offered TopStep to pay the amount that was disputed, and I told them I had no say so or any form of power on that choice from the bank. This was purely for them to find a reason to get rid of me from making it. I told them about how many sleepless nights and days analysing charts and trading I’ve been through to reach this level. I told them about all the money I put into their website for me to make it. I invested everything I had into myself, just to make it. This was my last shot at trading, and they crushed all of those days of hard work for a disputed amount from the bank. This is the most unfair situation I have ever been in through out my whole life. I have a big audience inside the trading community where I told them about this and told them to avoid Topstep at any time. Because when you start to do good, they will find the slightest and smallest thing to get you closed. If they had any kind of fairness, they would had given me the opportunity to either pay the amounts that was owed to them, or gave me a warning. AT least they could do this before me making it this far, but nope, they do it when you get moved to live. Please AVOID this place by any possible means if you really have big dreams in making it on trading. They ruined my whole 6 months of trading inside their website. Biggest disappointment in my life.
After blowing my personal funded account I discovered this thing called Prop Firms. After hours of comparing different propfirms I decided to give Topstep a shot. Anyways long story short I'm currently on my 5th Payout. Thank you Topstep!
Every word they published was a strong truth. This really is real I payed out In one single day I'm happy, and I don't regret all my failed attempts. Thank you, TopStep firm
After a month since requesting payout the now have sent an email saying my Kyc had inconsistencies and my payout is denied after already approving the Kyc twice. I made $1000 and will receive nothing, there was no problem with the Kyc before I got a payout Ofcourse so that they can just take your money
I am absolutely shocked and devastated by my experience with Topstep. After months of hard work, I had three Express Funded Accounts, all eligible for payouts, each with around $7,000 in profits. Instead of receiving the payouts I had worked so hard for, all of my accounts were suddenly terminated. Topstep accused me of KYC verification fraud and credit card fraud. I categorically deny these allegations. According to them, I supposedly completed the KYC verification for other traders and even took the required selfies on their behalf. This is simply not true. I never impersonated anyone or completed a verification for someone else. They claim that the KYC verification sessions were recorded. If that is true, then they should release the recordings because they would clearly show that each person completed their own verification and that the accusations against me are unfounded. Despite the seriousness of these allegations, I was provided with no evidence whatsoever. My accounts were simply closed, my payouts denied, and I was permanently banned. I paid for every Combine with my own money, followed the trading rules, and invested countless hours building these accounts. In the end, I lost three eligible payouts, all of my hard work, and my reputation was damaged by accusations that I firmly dispute. I am sharing my experience so that others are aware of what happened to me before deciding to invest their time and money with Topstep.
Hi there. We’re so sorry to hear that you had a negative experience with the TopstepX Platform. We understand how frustrating it can be when technical difficulties get in the way. We’d love to try and work it out and have attempted to contact you, but did not hear back. If you’d like help resolving your issue, please reach out to [email protected] and mention this Trustpilot review. We’ll be happy to help.
Incredibly quick and solution oriented support. I am more than satisfied! Ed has been absolutely helpful!
I had an issue with their system, it bugged out and accidentally reset the wrong account. It reset an account I was up almost $2k in profit. I contacted support, and Alex (being the rock star she is) immediately took care of it, made my accounts whole again, and did it all so fast, it was like it never happened. These guys care.
I have been with these guys since before they became a bucket shop. Combines used to be way more difficult and it was true straight to live. Now incentives are not aligned. MP bit off way more than he was smart enough to chew, and now they have resorted to rug pulling profitable traders and other shady practices to make up for his poor judgement and lack of care in protecting what could have been a great company. Strongly suggest you find a shop that supports Ninja Trader and stay away from ProjectX and TopStep.
Hi there. We’re so sorry to hear that you had a negative experience with the TopstepX Platform. We understand how frustrating it can be when technical difficulties get in the way. We’d love to try and work it out and have attempted to contact you, but did not hear back. If you’d like help resolving your issue, please reach out to [email protected] and mention this Trustpilot review. We’ll be happy to help.
Terrible rules,they just lowered max payouts, scamming people with DLL rules and responsible trading programs, force you to use their TopstepX platform, Terrible customer service, they answer but they don't solve anything just additionally add to your frustration! I would not recommend to anyone!
Hi there. We’re so sorry to hear that you had a negative experience with the TopstepX Platform. We understand how frustrating it can be when technical difficulties get in the way. We’d love to try and work it out and have attempted to contact you, but did not hear back. If you’d like help resolving your issue, please reach out to [email protected] and mention this Trustpilot review. We’ll be happy to help.
The service is great and has enabled me to learn more about day trading. I have no complains, they always resolve my concerns and when theyve had problems they are quick to recognize and compensate.
the system does seem to make me a better trader, but that's also just my committment to the process. i appreciate them as i do all life lessons. they are people just like anyone, so people tendencies rule as they most likely always will. i don't have as much experience yet as others so take my input with a grain of salt. if you want to be happy and look for happy things, then most likely you will find it. if you want to be negative and focus on the negative, then you will find it. you choose.
The team handles everything very well and the payout is quick.
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